Recent content by enerspace

  1. V

    Issue Unable to access Plesk panel and retrieve license key on Contabo VPS

    Hello Plesk Community, I am having trouble accessing the Plesk panel on my VPS hosted by Contabo. The server came with Plesk preinstalled, but I cannot reach the login page. When trying to access it, I get DNS errors or the page simply doesn't load. Moreover, I do not have the license key or...
  2. enerspace

    Question Synchronization of Cronjobs Between CLI and Plesk Panel

    Is there a way to update the list of cron jobs via the CLI console? I have already executed several commands. For example, when I enter: plesk sbin crontabmng get root I see the following list: MAILTO="" */10 * * * * /opt/enerspace/daily-scripts/fix_errors/start.sh...
  3. enerspace

    Issue Certificates are not created automatically

    Hi, we are still experiencing an issue with some customers where the certificates are not being created automatically. When we go to the corresponding page, the following error appears: Do we need to reset something here? This is now the third time we've had the same issue with this...
  4. enerspace

    Input Redesigned the way databases are displayed in Dynamic List view

    Hi, starting with the latest version, the database overview has been adjusted. This adjustment is described with the words: The new interface is modern, robust, and user-friendly. I am a frontend developer myself and I cannot agree with this. The new interface looks uglier than the old one...
  5. enerspace

    Question Bounce emails end up in spam – DMARC triggered on local deliveries?

    Hi everyone, I’ve encountered a strange behavior on one of my mail servers and I’m wondering if anyone else has experienced something similar – or if this might actually be a bug. When I send an email from an existing account (e.g. [email protected]) to a non-existent mailbox on a third-party...
  6. enerspace

    Resolved Clicking on Backup triggers the error: Warning: Permission denied.

    Hallo @alvarezcruz und @Sebahat.hadzhi, MariaDB [psa]> SELECT `Modules`.* FROM `Modules` WHERE (`name` = ''); +-----+------+----------+-----------------------+---------+---------+---------------------------------------------------+------+-------------------+--------+--------+ | id | name |...
  7. enerspace

    Resolved Clicking on Backup triggers the error: Warning: Permission denied.

    Hi @alvarezcruz , No, unfortunately not. plesk repair all -y has already been executed multiple times.
  8. enerspace

    Resolved Clicking on Backup triggers the error: Warning: Permission denied.

    Hi @alvarezcruz , root@XXX ~ # ls -l /usr/local/psa/admin/plib/CommonPanel/Controller/Action/Backup/Trait.php -rw-r--r-- 1 root root 103K 19. Mär 10:06 /usr/local/psa/admin/plib/CommonPanel/Controller/Action/Backup/Trait.php
  9. enerspace

    Resolved Clicking on Backup triggers the error: Warning: Permission denied.

    Hi @alvarezcruz , root@XXX ~ # ls -ld /usr/local/psa/PMM/tasks && ls -l /usr/local/psa/PMM/tasks/ drwxr-x--- 2 root root 4.0K 15. Apr 09:22 /usr/local/psa/PMM/tasks insgesamt 208K -rw-r--r-- 1 root root 204K 15. Apr 09:22 tasks.db root@XXX~ # ls -ld /usr/local/psa/PMM && ls -l...
  10. enerspace

    Resolved Clicking on Backup triggers the error: Warning: Permission denied.

    Hi @Sebahat.hadzhi, Here the log file: [2025-04-14 18:28:45.536] 102907:67fd37bd7c54a DEBUG [dbquery] [73] SQL: SELECT `Modules`.* FROM `Modules` WHERE (`name` = '') [2025-04-14 18:28:45.536] 102907:67fd37bd7c54a DEBUG [dbquery] [73] END: 0.00003 sec [2025-04-14 18:28:45.536]...
  11. enerspace

    Resolved Clicking on Backup triggers the error: Warning: Permission denied.

    Hi @Sebahat.hadzhi, what should I look for in the log files?
  12. enerspace

    Question Incoming mail go straight to the trash

    There is a difference between moving to the trash and deleting the inbox. This also happens, for example, when retrieving the mailbox via POP3.
  13. enerspace

    Resolved Clicking on Backup triggers the error: Warning: Permission denied.

    Hello everyone, I have the problem that when I go to the Backup Manager as user: admin and click on "Back Up", I end up on the dashboard with the error message: "Warning: Permission denied." However, backups can be carried out via CLI and scheduled. Does anyone have an idea what this could be...
  14. enerspace

    Internal backup over CIFS / SSHFS mount

    Why is this feature important? Many of our customers order vServers with 100GB to 300GB of storage space. In most cases, customers switch to vServers due to a lack of space. It is therefore not uncommon for these machines to be filled up to 90%-95% by the customer. In such cases, no backups can...
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