• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Recent content by Storm_

  1. S

    Issue MailEnable Outbound Post Office Queue extremely slow

    Hi, On our MailEnable server, our outbound post office queue is showing that it's got 3,267 mails in the queue and has last polled 6,942 seconds ago. It will eventually update the polling time and reset and would have worked through a bunch of mails in the queue so it's definitely working but...
  2. S

    Issue Scheduled Backup

    Thanks Igor, I've paused the backup now and will resume it next week then so that it can start with a full backup and hopefully be sync'd up from there.
  3. S

    Issue Scheduled Backup

    Thanks, so how do I get it to run on the day I want? If I deactivate it now, then wait till the correct day and turn it back on, will it take an incremental that day or will it take a full backup that day? I'm thinking of pausing it today (full backup), then starting it again Saturday, but...
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    Issue Scheduled Backup

    Hi, Can't seem to find any information on this. On the Scheduled Backup, I have it set to backup daily incrementally and to perform a full backup once a week. How does it decide when which day "once a week" is? Thanks!
  5. S

    Issue SSL Certificate now showing in IIS

    Hi there, On Onyx 17.0, I've set up a number of certificates under Tools & Settings --> SSL/TLS Certificates. How do I get those certificates to show up in the Certificate Management Console on the Server? I need to be able to use some of the certificates for applications that are installed on...
  6. S

    Resolved Suspended domain showing default domain

    Hi Pavel, Thank you for your response. I decided to unsuspend the subscription and manually test the suspension (per your explanation) and then noticed the it was saying the domain was disabled. It looks like when we migrated from the Plesk 12.0 server to the Onyx 17.0 server, it disabled the...
  7. S

    Resolved Suspended domain showing default domain

    Hi, On Plesk 12.0, when a domain was suspended, you'd get a message when viewing the website. Now on Onyx 17.0, it's displaying the default website. Is there any way to get the domain to show a message rather than the default website please? Thanks!
  8. S

    Resolved Need to upgrade from Plesk 12 to latest version after ransomware

    Hi, We have a windows 2008 server that got hit with the NSA AES-NI ransomware before Microsoft released the patch for it. We were in the process of getting everything ready to deploy a new 2016 server with the latest version of Plesk. There used to be a link on the home page to request...
  9. S

    Default loadUserProfile to True for new sites

    User profiles increase security by isolating storage of websites. But regardless of this fact, ASP.Net Session State can be preserved if it is enabled. We are encountering more and more clients coming to us with this issue and enabling is the recommended way to resolve the issue...
  10. S

    Default loadUserProfile to True for new sites

    Can't seem to find any info on this on the net, the forums or the knowledgebase. When creating new sites on Plesk with ASP.Net support, it creates the ApplicationPool with loadUserProfile set to False with no way for the user to change the setting. Is there a way to change the way Plesk...
  11. S

    DNS TTL Per entry

    Thanks Igor, I've posted it
  12. S

    DNS TTL Per entry

    That's a single TTL for ALL entries, we need to be able to change TLL's per entry
  13. S

    DNS TTL Per entry

    Hi, I've searched both the knowledgebase and forums but can't find anything on this. When using MS DNS, is there a way to be able to set the DNS TTL per entry? Currently we have to set it manually for certain records and it would be nice if we could do it directly from within the control...
  14. S

    PHP 5.6

    Thanks scsa20, it eventually timed out. I closed the window and then tried again directly on the server which then threw out a warning about the server needing to be restarted. We scheduled a restart for during the night and this morning I'm able to install it (doing it on the server for...
  15. S

    PHP 5.6

    I've set the php5.5 and php5.6 to install, it's been doing something for the last hour and I'm afraid to click the "cancel modifying" link to the right of the "continue" button. How long should this thing take to install?
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