• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Search results

  1. T

    Issue Bug in latest update? DNS changes nog propagated

    Hi there, We are seeing an issue on multiple of our Plesk machines whereby DNS zonefile changes are not propagated to bind/named. The zonefile in /var/named/run-root/var/<domain> doesn't get updated by Plesk after the customer makes a change in their zonefile. Running 'plesk repair dns' fixes...
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    Question Explanation mailmng-server arguments

    We wish to configure SPF checking in Plesk using the CLI. The --help parameter shows the following information: # /opt/psa/admin/bin/mailmng-server --update-spf --help update SPF rules Usage: --update-spf [--spf-behavior=spf_behavior] [--spf-rules=spf_rules] [--spf-guess=spf_guess]...
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    Question New serviceplan PHP config default values

    I'd like to disable open_basedir completely, on all our servers, from all serviceplans and all subscriptions. Primary reason for this is that open_basedir disable's statcaching, which can have detrimental effects on performance for PHP scripts that open a lot of files. I have managed to fix...
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    Forwarded to devs Plesk updates website configuration concurrently instead of sequential

    TITLE: Plesk updates website configuration concurrently instead of sequential PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx 17.8.11 Debian 9 amd64/x86_64 PROBLEM DESCRIPTION: When we made adjustments to default PHP config, for example /etc/php/7.0/cgi/php.ini we need to inform...
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    Forwarded to devs Plesk Repair DB makes invalid attempt to repair

    TITLE: Plesk Repair DB makes invalid attempt to repair PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Onyx, latest version. Debian 8 or 9 (probably doesn't matter). MySQL is MariaDB PROBLEM DESCRIPTION: If "plesk repair db" finds clients with a Pool ID 0 it returns a message that there...
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    Resolved Plesk repair DB - Bug

    Plesk Onyx - Latest version with all updates installed; Debian 8 or Debian 9. SYMPTOM: If "plesk repair db" finds clients with a Pool ID 0 it returns a message that there is no IP Pool with ID 0. It asks the admin if it should create that IP Pool with ID 0. EXPECTED RESULT: plesk repair db...
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    Issue Issues with FPM

    We are using the latest version of Plesk Onyx (with all patches and updates installed) on both Debian 8 and Debian 9 machines. The way Plesk handles mutations to FPM is giving us headaches and negative customer feedback. It all seems to boil down to the fact that Plesk sometimes mishandles...
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    Issue Multiple DKIM headers added when having multiple BCC addresses

    We are receiving complaints about users' e-mail getting rejected due to 'Headers too large'. We did some testing and noticed when when e-mail is send using webmail (Roundcube) (possibly also SMTP, did not test) DKIM headers are added to each mail multipled by the number of BCC addresses. So, if...
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    Issue Plesk Migration tool does not backup MySQL views

    Description When migrating a website running Magento, the migrated website will not function as the migration proces does not dump MySQL views. We see this issue on some, but not all, Magento sites. It could be that views are not used by default in Magento or perhaps in just a module. However...
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    Question Changes to reseller and/or serviceplans?

    We're seeing issues where our resellers can no longer create new subscriptions, due to incompatible settings in the reseller's serviceplan and the limits configured on the reseller. We are getting complaints from multiple resellers on multiple servers, while we didn't make any changes to the...
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    Issue Dependency troubles with PHP5 and mpm_event.

    Description There is an issue when using Plesk on Debian/Ubuntu machines and Apache running in mpm event (instead of the more commonly used mpm prefork). When there are updates to PHP delivered by the Debian package maintainers the libapache2-mod-php5 is also updated. This causes the...
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    [PPP-22957] Restoring backup from other IMAP/POP server bounces mail

    Description When restoring a backup from a Plesk machine that was running another mail server, mail to that domain is softbounced permanently with a 4xx. eg. Plesk backup contains backup from a machine running Courier and you are restoring to a machine running Dovecot or vice versa. Version...
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    Mail forwarding loop

    Since today, 17 march 2016 about 10:45 CET we are seeing mail bounces for random users on random mails. Not all mail is bounced. Bounce message is: "status=bounced (mail forwarding loop for [email protected])" We are seeing this on all our Plesk machines since today, 10:45 CET. The logs do not give any...
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    Contribution DirectAdmin 2 Plesk Migration

    As requested by eug, I hereby would like to refer to our da2plesk (DirectAdmin to Plesk) Migration script. This script can be downloaded from GitHub from here: https://github.com/rudybroersma/da2plesk The original thread can be found here...
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    CLI Fixes & enhancements

    I am trying to configure our Puppet infrastructure to install and manage Plesk, i came across some "difficulties" which I believe are tiny issues in Plesk: Using /opt/psa/bin/server_pref you can set the password strength using one of these settings: very_weak|weak|medium|strong|very_strong...
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    Resolved SECURITY ISSUE - Plesk 12.5.30

    There is an information disclosure security issue in 12.5.30. How to reproduce: - Create a new reseller account - Logout from user Admin, and login as the newly created reseller. - Create a customer under the reseller account together with a subscription for that user. - Click on Customers...
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    Plesk 12.1 Trial key expired

    We are using Plesk 12.1 after we tried out the new Debian dist-upgrade feature (Which is horribly broken, but we managed to fix it). However, since a day or so the Plesk 12.1 trial key seems to be expired. I am unable to find a new key. Where can I find a new 12.1 trial/beta key? Or can I...
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    BUG: CPanel migration tool does not migrate multiple forwards

    Hi there, We recently started migrating some cPanel accounts to Plesk. Besides the obvious that it doesn't create customer accounts it contains a pretty frustrating bug: When an mail forward in cPanel has multiple addresses, only one the first mail forward address is migrated to Plesk. so...
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    MySQL databases with test_ prefix are world writable.

    There is a security issue in the default MySQL configuration, which can cause leaking of MySQL data with certain databases names. In MySQL's authentication tables there is a row which allows all users access to all databases that start with "_test". Thus, any user that creates eg. test_joomla...
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    Debian 7.6 point releases causes autoinstaller to break

    Recently Debian released point release .6 of Debian Wheezy (Debian 7). This change in version number is causing all Plesk updates and upgrades to fail, due to 404 errors: Getting new version of Parallels Installer... File downloading parallels_installer_Debian_7.6_x86_64.md5sum: ERROR: The...
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