• Please be aware: Kaspersky Anti-Virus has been deprecated
    With the upgrade to Plesk Obsidian 18.0.64, "Kaspersky Anti-Virus for Servers" will be automatically removed from the servers it is installed on. We recommend that you migrate to Sophos Anti-Virus for Servers.
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Search results

  1. S

    Resolved Error: Permission denied to remove subdomain ID XX

    Thank you man, I applied the same with a domain and worked #plesk bin domain -r domain.com
  2. S

    Question How to change for (existing) System User for a domain/web space?

    Hello all, First of all thank you for reading my post. I wanted to ask you, as the title says, how to change the current system user of a specific domain/web space for another existing system user?. I currently go to "Web Hosting Access" and from there I try to set the new (existing) different...
  3. S

    Resolved cant login nor reset password

    Thank you very much Natalya and Igor, I just filled a ticket as you recommended. Thanks for the link
  4. S

    Resolved cant login nor reset password

    Hi, Despite I'm user of plesk, I can't login to plesk (odin) website (https://shop.plesk.com/login) to manage my invoices and billings, when I try to reset my password it says my e-mail does not belong to an account,and this is despite I use the email registered for Odin,the same email where I...
  5. S

    Error when updating Plesk 12

    Hi., then i get root@mail:/etc/apache2# dpkg --configure -a dpkg: dependency problems prevent configuration of apache2-mpm-prefork: apache2-mpm-prefork depends on apache2.2-common (= 2.2.22-13+deb7u6); however: Package apache2.2-common is not installed. dpkg: error processing...
  6. S

    Error when updating Plesk 12

    Can someone give help with this issue please? I get this error when trying to Install apache unable to create `/etc/apache2/apache2.conf.dpkg-new' the folder /etc/apache2 has not a file called apache2.conf.dpkg-new. apache2 cant be removed or renamed. apt-get purge , clean, upgrade...
  7. S

    Error when updating Plesk 12

    Hi guys. When i login into plesk I see an error saying an update was wrong and to fix it, but the problem is not fixed. I already tried removing the file /var/cache/apt/archives/apache2.2-common_2.2.22-13+deb7u6_amd64.deb but then apt-get -f install also fails. May someone check this please...
  8. S

    Bad problem in production server

    Hi, I don't know why, but my plesk started giving error about a bad updated, I tried to resolve it without success...here is what happens when I try to update, I would be very grateful if someone can help me. Plesk - 12.0.18 - Debian Wheezy Suggested packages: apache2-doc apache2-suexec...
  9. S

    php.ini custom configurations

    I have exactly the same problem. I have days looking for this, and in the IRC everyone seems sleeping,someone can please help?
  10. S

    Showing logs of subdomain via FTP?

    Hello, when accessing plesk by FTP or the panel, in the root of my domain folder I have the directory /logs/subdomain.domain.ltd/ but only a subdomain appears,how can I do it to contain logs from another subdomain too? Thank you.
  11. S

    How to show logs for specific subdomain in file manager?

    Hello, when accessing plesk by FTP or the panel, in the root of my domain folder I have the directory /logs/subdomain.domain.ltd/ but only a subdomain appears,how can I do it to contain logs from another subdomain too? Thank you.
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