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Hi All, Im just upgrading a server to Obsidian from Onyx and getting the below error. Wondering if anyone has come across this and how to resolve Migration failed: 17.9.6/2019-04-23-11-14-00_add_recovery_email.php Query failed: ALTER TABLE `smb_users` ADD COLUMN `externalEmail` varchar(255)...

Hi, Wondering if I can grab some help, When trying to log into plesk panel on a server, I can enter in the username and password when get this also saying the same in the /usr/local/psa/admin/logs/panel.log ERROR: syntax error, unexpected '^', expecting '(' (ServerSettings.php:185) Search...

Hello, Using the Plesk Migration tool in Onyx, connecting to a 12.5 server and no subscriptions are showing/available to migrate. Thanks

Hello, Im migrating sites over from a 12.5 server and noticed the Plesk migrator in Onyx doesn't migrate the contents of the Apache & nginx Settings section. Wondering if this is a bug or if I have missed a setting.

Hello, Wondering if anyone can help, Im looking to mass change all the main ftp account passwords for all the domains. To a preset one. Have tried using the "Plesk Mass Password Reset Script" but you don't seem to be able to do this via the script only if you want a random password...

Hello, When our Plesk server tries to install the micro updates every night we are getting the below error, Also when trying to reinstall the micro updates manually ./autoinstaller --select-product-id plesk --select-release-current --reinstall-patch --install-component panel Doing restart of...

Updated Plesk to 12.5.30 but had some errors, ran the bootstrapper repair but now getting the below error INFO: [Sat Apr 2 09:55:09 BST 2016]: Serice: kavehost, Action: start Trying to start service kavehost... kavehost is not running. Starting kavehost...

Hello, Seem to have an issue trying to log into Plesk admin getting 404 - Not Found. Tried running the pp10.8.0-bootstrapper/bootstrapper.sh repair But getting ERROR while trying to upgrade SQL database from 1070 ERROR 1064 (42000) at line 2: You have an error in your SQL syntax; check...