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  1. Bitpalast

    Resolved "Internal server error" when trying to change subscription system username

    In the one case I checked there were only four domains, but 19 subdomains.
  2. Bitpalast

    Resolved "Internal server error" when trying to change subscription system username

    @Kaspar@Plesk Let's re-open this. I was able to reproduce it, it's a bug. It's not reliably reproducible, but I am almost certain to see the cause anyway: When a number of domains exist in a subscription and the system user name is changed, there seems to be either a race condition between an...
  3. Bitpalast

    Issue Something is blocking PayPal IPN requests

    Did you verify that the URL resolves to the correct server?
  4. Bitpalast

    Issue Something is blocking PayPal IPN requests

    What's the output of grep 173.0 /var/log/fail2ban.log and iptables --list -n | grep 173.0. ?
  5. Bitpalast

    Resolved Event Manager - Plesk user logged in not firing

    So it's a simple outgoing mail issue. Is the outgoing mail limit sufficient for the mailbox, domain and subscription? Is the outgoing mail port open, e.g. can other mail be sent through it? Are sender and recipient address formatted correctly? Only two entries in the maillog seem to be too...
  6. Bitpalast

    Issue Moved to Plesk but now PHP $_Post won't work

    It for sure doesn't have anything to do with Plesk. This is rather a PHP settings issue or might be linked to the Nginx proxy and its caching setting, depending on the URL that is used to receive the POST (e.g. whether it is treated as a static page or dynamic page). Without more information but...
  7. Bitpalast

    Issue Something is blocking PayPal IPN requests

    Is the URL in Paypal configured correctly? They should show a log, too.
  8. Bitpalast

    Issue Something is blocking PayPal IPN requests

    What's logged to access_ssl_log and error_log when the IPN is sent?
  9. Bitpalast

    Resolved [Warning] Access denied for user 'username'@'localhost' (using password: YES)

    Name resolution might be turned of in /etc/my.cnf.
  10. Bitpalast

    Question How to resize mobile menu for my WordPress website?

    It has nothing to do with Plesk. This is purely a Wordpress question. Better addressed to WordPress Development Stack Exchange
  11. Bitpalast

    Issue SMTP not sent to google

    The log excerpt shows no attempts to mail anything to GMail.
  12. Bitpalast

    Resolved What Access Does Pleak Have to My Server?

    do NOT have direct access ...
  13. Bitpalast

    Issue Getting 504 when pm.max_children is reached, i have tried different value

    Gee, that's not a "solution", that's a workaround at best. What are you gonna do once the number of requests against the website increases? ...
  14. Bitpalast

    Resolved Roundcube not opening when using the direct link

    I think it needs to be reinstalled through Plesk installer. 1) Remove it 2) Reinstall it
  15. Bitpalast

    Issue Nothing but issues. Email DNS random system reboots

    O.k., not a problem. You are right, I am wrong. Good luck.
  16. Bitpalast

    Issue Nothing but issues. Email DNS random system reboots

    Your description points to either a hardware issue or an issue with the operating system itself. You're trying to blame it on Plesk in your previous post, but Plesk only takes what's in the system and offers an easy-to-use user surface to manage system services. If they install system services...
  17. Bitpalast

    Issue Getting 504 when pm.max_children is reached, i have tried different value

    Great, you're almost at your goal. The reason for the issues here is that you have a script that runs way too long. Normally, website scripts run a fraction of a second. When you are doing uploads it might take longer, but for regular operations anything beyond a few seconds is too long. This is...
  18. Bitpalast

    Question PHP warning: Constant WP_DEBUG_DISPLAY already defined

    You need to update your website content first (e.g. update Elementor to the latest version), then you can update PHP to a newer version. Your Wordpress is outdated, too. The "Error" shown above is just fine. ModSecurity is blocking Bytedance, which is what you want if Fail2Ban hasn't done it.
  19. Bitpalast

    Issue All Server Components are Not Installed and Not Configured

    It seems that the operating system itself has incorrect permissions. This is something that Plesk cannot fix. I believe it is best to reinstall the server from scratch, especially the OS. I doubt that it is possible to obtain a clean installation state on your current system given the log...
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