Search results

On Plesk there is a domain on which a mailbox is configured and used for over a year both as Webmail and with Thunderbird. The domain has been transferred elsewhere and now I have to transfer the contents of the mailbox too. The Plesk server is always accessible, but obviously the mailbox is no...

Mail is sent from a domain in Plesk. Testing with Newsletters spam test by mail-tester.com gives me a 10/10. Nonetheless, the emails I send to GMail mailbox come back with the error. host gmail-smtp-in.l.google.com[64.233.167.27] said: 550-5.7.1 [MY-IP-SRV] Gmail has detected that this...

I updated a domain's expired certificate a few weeks ago with the one provided by the ISP. The site is considered secure, while the webmail is not. In Plesk, on the SSL page also for webmail there is a green icon and "Secured : Webmail is secured by a separate certificate". I also tried from...

When calling a domain the error err_cert_authority_invalid appears, but the Let'sEncrypt certificate automatically renews and expires on May 9th, in 70 days. Thanks in advance for any help.

I have an Ubuntu VPS with Plesk. I have on another server a TAR.GZ file with a list of entries. I want to create a small script that every day (with CRON) downloads this file via FTP, places it in a folder, unzips it and then deletes it. The goal is to make the contents of that folder accessible...

This morning I couldn't access the Webmail and then also the web page. Strange, because at the same time I was connected to mail from Thunderbird and it worked. So I go to Plesk and I get the error "Server Error 500 Plesk\Exception\Database" Panic! Also because I don't know how long it has been...

BBVA bank sends emails to validate an email address, but it doesn't arrive here. Whether I request the confirmation email from the bank's customer area panel, or whether it is the operator who sends the confirmation email. Yet I receive their advertising, for example only two days ago. These...

I have two independent plesk servers. I have domain.tld pointing to server A. In this there are 3 subdomains: SD1, SD2, SD3 For space and performance reasons, I want to install a fourth domain SD4 on server B. Of course DNS expects the domain to point to server A (as well as the other 3...

My ISP has a backup service, but won't let me restore to another VPS of theirs. So I'm looking for some solution that allows me to do a weekly full backup (with daily incremental ones), but which however allows me to do a full restore on the same VPS, but also on another VPS wherever I took it...

I did a Backup - Restore test. I installed Plesk in a new VPS, with no updates I installed the extension to be able to backup to Dropbox I've done the backup I have updated Plesk, added components, added extensions I did the restore, but I find the extensions installed and there is nothing to...

I configured Backup Manager for a backup cycle with a full and an incremental to Dropbox. I see the list of backups made and I don't see any error reports. But if I go to Dropbox in the folder I defined in Dropbox Settings I only see two files. Where are the backups made? I want to restore this...

Several Joomla sites are installed on Plesk. In these there is a Firewall that logs all intrusion attempts. Over time, the list is very long also because they are probably almost never real addresses. Blocking them at the website level means burdening the work of Joomla and consequently of the...

I registered an account in Plesk360. If I try to register a domain I get the error "Unknown HttpClient error: unable to verify the first certificate." My domains have the Let'sEncrypt certificate. It seems to me that this is the problem, or am I wrong?

I set the static IP of my office in Tools & Settings/IP Access Restriction Management. But I often travel for work and still need access to Plesk, but my ISP assigns my smartphone a dynamic IP. Also Plesk Mobile doesn't work when I'm out of the office. How can I always log in from Plesk, always...

In Apache Web Server Settings the http/2 module is enabled. However, if I launch Speed Kit this suggestion appears: Use HTTP/2 Your website is currently using HTTP/1.1. With Speed Kit, everything will be fetched over an encrypted HTTP/2 connection. Why?

I want to insert the List_Unsubscribe header in Postfix so that it can also be used by clients like Thunderbird and not only by WebMail Roundcube. How can I do it?

Since I continue to have problems with SPAM, I'm wondering if I should change the TXT records for DKIM and DMARC. DNS is managed by the ISP and not by Plesk. Thanks in advance.

To increase the value of the maximum attachment size for Roundcube I followed this guide. When I upload a 42MB zip file, it gets to 100%, but then I get the error below. In the Logs I don't see any errors, only info and warnings. Maybe I'm looking in the wrong place? I'm using the Browser Log...

All mail sent from mailbox in Plesk to Google mailbox is placed in spam folder. Newsletters spam test by mail-tester.com suggests: For SpamAssassin Message has a DKIM or DK signature, not necessarily valid. This rule is automatically applied if your email contains a DKIM signature but other...

I haven't received any mail in any mailbox for a few days. It's not even in spam. The sender has no error report. Also, but I don't know if it's a related problem or different, all mail sent to a GMail mailbox ends up in spam; some other mailboxes on ISP also consider the mail as spam. In...