Mailman - no such list

[Tibor Szentmarjay]

TITLE:
Mailman web UI does not show list
PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:
OS ‪Debian 8.11‬
Product Plesk Onyx
Version 17.8.11 Update #42, last updated on Mar 3, 2019 09:38 PM

PROBLEM DESCRIPTION:
Mailman web admin interface is not available anymore. List are working properly, but the admin interface shows "no such list"

# check_perms
/var/lib/mailman/Mailman bad group (has: root, expected list)
/var/lib/mailman/logs bad group (has: root, expected list)
/var/lib/mailman/cron bad group (has: root, expected list)
/var/lib/mailman/icons bad group (has: root, expected list)
/var/lib/mailman/mail bad group (has: root, expected list)
/var/lib/mailman/bin bad group (has: root, expected list)
/var/lib/mailman/templates bad group (has: root, expected list)
/var/lib/mailman/locks bad group (has: root, expected list)
/var/lib/mailman/scripts bad group (has: root, expected list)
/var/lib/mailman/cgi-bin bad group (has: root, expected list)
Warning: Private archive directory is other-executable (o+x).

# ls -la /var/lib/mailman/
total 44K
drwxrwsr-x 8 root list 4.0K Jun 18 2017 .
drwxr-xr-x 59 root root 4.0K Dec 4 08:54 ..
drwxrwsr-x 4 root list 4.0K Feb 1 2013 archives
lrwxrwxrwx 1 root root 20 Feb 1 2013 bin -> /usr/lib/mailman/bin
lrwxrwxrwx 1 root root 24 Feb 1 2013 cgi-bin -> /usr/lib/cgi-bin/mailman
lrwxrwxrwx 1 root root 21 Feb 1 2013 cron -> /usr/lib/mailman/cron
drwxrwsr-x 2 root list 12K Mar 3 08:00 data
lrwxrwxrwx 1 root root 25 Feb 1 2013 icons -> /usr/share/images/mailman
drwxrwsr-x 78 root list 4.0K Feb 27 09:06 lists
lrwxrwxrwx 1 root root 17 Feb 1 2013 locks -> /var/lock/mailman
lrwxrwxrwx 1 root root 16 Feb 1 2013 logs -> /var/log/mailman
lrwxrwxrwx 1 root root 21 Feb 1 2013 mail -> /usr/lib/mailman/mail
lrwxrwxrwx 1 root root 24 Feb 1 2013 Mailman -> /usr/lib/mailman/Mailman
drwxrwsr-x 40 root list 4.0K Nov 26 2014 messages
drwxrwsr-x 11 list list 4.0K Mar 26 2014 qfiles
lrwxrwxrwx 1 root root 24 Feb 1 2013 scripts -> /usr/lib/mailman/scripts
drwxrwsr-x 2 root list 4.0K Feb 16 2011 spam
lrwxrwxrwx 1 root root 12 Feb 1 2013 templates -> /etc/mailman
-rw-r--r-- 1 root list 11 Sep 13 2016 .version

# ls -la /usr/lib/mailman/
total 60K
drwxr-xr-x 7 root list 4.0K Feb 1 2013 .
drwxr-xr-x 73 root root 32K Mar 3 20:17 ..
drwxr-xr-x 2 root list 4.0K Feb 14 12:41 bin
drwxr-xr-x 2 root list 4.0K Jun 18 2017 cron
drwxr-xr-x 2 root list 4.0K Jun 18 2017 mail
drwxr-xr-x 11 root list 4.0K Mar 1 11:28 Mailman
drwxr-xr-x 2 root list 4.0K Feb 14 12:53 scripts


STEPS TO REPRODUCE:
Go to actual domain / Mail / Mailing lists / manage list
ACTUAL RESULT:
No such list listname
Does not even offer possibility to login
EXPECTED RESULT:
Show login form to log in to admin interface
ANY ADDITIONAL INFORMATION:
reset or change dbuser password does not help
YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:
Confirm bug and fix it

 

[Tibor Szentmarjay]

OK, I found the solution. There was nothing wrong with the setup. The problem was, that I have another Plesk server too, and somehow the lists subdomain started to point to the new server. I'm not sure yet what/who changed the DNS settings but pointing the subdomain back to the normal server solved the issue. :facepalm: