Resolved Missing Browser, OS, robot and keyword data in Awstats webstat

[amaster]

Hi

We just started using PLESK 10 on debian.
OS: Linux 2.6.26-2-amd64
Panel version: 10.0.1

In all our former servers with PLESK < 10 awstats has just worked.

Now there is some data missing; Browser, OS, Keywords, Keyphrases and Robots.

See example: https://imprez.dk/webstat/

Is there any settings in PLESK to enable the missing data? Can't seem to find any settings for Awstats.

Thank you

 

[IgorG]

What about /etc/awstats/awstats.conf ?

 

[amaster]

Heres a copy of the conf

https://imprez.dk/awstats.conf

I don't really know what parts to look at - I would rather have PLESK fixing things.

 

[lhwparis]

plesk is not writing awstats config so you have to edit it yourself.
look at awstats documentation for help.

 

[Knarf]

Hi, I have the same problem. After a fresh install of Plesk 10.1.1 the same data is missing in AWStats. Could you solve it, and if yes, how exactly?

 

[amaster]

Hi Knarf,

I have not solved the problem.
I have tried many tutorials and guides, without success. It's like no changes applies.

We get by with Google Analytics, but would like to have our stats back.

Brian

 

[Knarf]

Hi amaster,

I have found something.
In the directory /opt/psa/etc/awstats/ you find the awstats.<sitename>-http.conf file.

# 1 - Apache or Lotus Notes/Domino native combined log format (NCSA combined/XLF/ELF log format)
# 2 - IIS or ISA format (IIS W3C log format). See FAQ-COM115 For ISA.
# 3 - Webstar native log format.
# 4 - Apache or Squid native common log format (NCSA common/CLF log format)
# With LogFormat=4, some features (browsers, os, keywords...) can't work.

So, change LogFormat=4 to: LogFormat=1 and you are done

Even better: put the change in /etc/awstats/awstats.conf.local to override the settings for all your domains:

# You can overrides config directives here.
# This is particularly useful for users with several configs for
# different virtual servers, who want to reuse common parameters.
# Also, this file is not updated with each new upstream release.

LogFormat=1

 

[amaster]

Hi amaster,

I have found something.
In the directory /opt/psa/etc/awstats/ you find the awstats.<sitename>-http.conf file.


So, change LogFormat=4 to: LogFormat=1 and you are done

Even better: put the change in /etc/awstats/awstats.conf.local to override the settings for all your domains:

On PLESK 11.0.9 I find my self having the exact same problem.... Googled for a solution, found a parallels forum thread that referred back to this old thread of mine.

Have changed the logformat to 1 and am running stat update as I type this.

Its a stupid bug that should've been fixed in 11.x.x.