Plesk Forum

Files getting corrupted after FTP transfer

invalid@example.com (Joey van Venrooij) — Sat, 23 Jun 2018 13:24:51 +0000

Hello,

When I upload a PHP file to my server via FTP all is fine and the website is working. But when I download it again the file is corrupted and there are characters like "styÐ% Ð% à¥" °£" 8% ð% @ ð% "

This only happens when I download the file with FTP and not with the file manager. If I upload the PHP file again the website won't work anymore because the server also can't interpreted the characters.

When I issue the...

Files getting corrupted after FTP transfer

server identity can't checked on mobilephones

invalid@example.com (ferropolis) — Sat, 23 Jun 2018 11:05:21 +0000

Hello

some of my friends on my server get since a few days an error message (in attachmend).
I have to restart the server, check the SSL certificates in Plesk and everything looks good - but
unfortunately it doesn't.

View attachment 14529 View attachment 14530

In the past I have some trouble with Apatche. I can't belive tat is the reason, but it shout be
mentioned. -> Resolved - Apache doesn't start

How can I...

server identity can't checked on mobilephones

Cannot login after initial install - ModSecurity PCRE limits exceeded (-8)

invalid@example.com (Amiram Stark) — Sat, 23 Jun 2018 10:34:01 +0000

Hi,

I just installed Plesk in demo mode on a Windows 2016 VPS with enough RAM and disk space.

When I tried to login, the login screen just kept re-appearing without any error message (the userid and password were correct).

I checked the Windows application log and for each login attempt there were quite a few error messages with "ModSecurity" and "PCRE limits exceeded (-8)" for various URIs.

I removed the ModSecurity modules (32 and 64 bit) from the pleskcontrolpanel site in IIS and now...

Cannot login after initial install - ModSecurity PCRE limits exceeded (-8)

Warning: Subscription is not synced with service plan because of problems: python

invalid@example.com (Amiram Stark) — Sat, 23 Jun 2018 10:31:46 +0000

I'm receiving this error whenever I try to add a customer with a subscription in Plesk Windows (2016), latest Plesk version.

Googling this message produces zero results. There are some results without the word "python" and they discuss a bug that has been fixed in later releases.

None of the Windows event logs show anything relevant.

I tried to reinstall python but the warning remains.

Any Suggestions?

Thanks

Apache doesn't start

invalid@example.com (ferropolis) — Sat, 23 Jun 2018 10:23:15 +0000

Hello together,

since today I have a problem with my server and Plesk Onyx. (I am not quit sure that is a realy a problem of Plesk... but anyway...)

I have to resart my Plesk and after that I see, webserver (Apache) doesn't start. I have try to start the server via Plesk manually without an solution. I have check the error Message via SSH.

Code:

root@XXX:/etc/apache2# apache2ctl configtest
AH00112: Warning: DocumentRoot [/var/www/vhosts/XXXXX.de/httpdocs] does not exist
AH00526: Syntax...

Apache doesn't start

Temporary domains

invalid@example.com (Nick Bloodworth) — Sat, 23 Jun 2018 10:06:28 +0000

Hi,
I'm developing a number of websites for people, who already have a live site pointing to their current websites.

When I create a temporary web address in Plesk it works OK. But when I setup Divi, Yoast and Google plugins the registration fails as it's not the proper domain name.

Can I register a brand new domain, just for testing new websites? Something like ClientArea.uk, and have temp domains off that for each customer so I can develop my websites and update the plugins with no...

Temporary domains

Restoring Backup issue

invalid@example.com (Tjerk Visser) — Sat, 23 Jun 2018 09:59:16 +0000

Hi all,

Recently i posted a thread about spontaneous reboots from my server. This was a hardware problem.

The server provider changed the hardware but unfortunately also killed the installation.
So i now have a new installation with plesk 17.5.3 update#51

In the old installation i already was up to plesk 17.8

When i try to restore the server from FTP backup space i get a error:
Unable to import file as dump: The file you are trying to upload is not a valid backup file

The question is:...

Restoring Backup issue

need help?

invalid@example.com (Kylie99) — Sat, 23 Jun 2018 09:00:24 +0000

Dear Plesk Community, Support Team and Developers

I'm currently running a Debian 6.0.7 x64 Server with Plesk 11.5 and wanted to upgrade to Debian 7, since I also want to run Game Servers and came across some issues, which either can only be solved by adding the experimental branch to Debian 6.0.7's sources.list (mainly eglibc being outdated for Valve's Source Dedicated Server Software).

Now, if I would follow the procedure to update Debian 6 to 7, will Parallels Plesk 11.5 still work...

need help?

Bash script to compile Nginx from source with additional modules on Plesk Onyx

invalid@example.com (virtubox) — Sat, 23 Jun 2018 08:39:42 +0000

Bash script to compile the latest Nginx releases from source with additional modules

Use this script with caution and on a staging server first. Plesk or me will not be responsible if your server crash

--------------------------------------------------------------------------------------------------------------

[NEW] Github Page :...

Bash script to compile Nginx from source with additional modules on Plesk Onyx

Execute script at the end of backup task

invalid@example.com (fabkim) — Sat, 23 Jun 2018 08:01:58 +0000

Hi,

I want to execute a sciript file at the end of a backup task.
There is no option to do that in the plesk desktop, so is ther a way to do that ?

Thanks

Issue Management tool: Any available tool?

invalid@example.com (IT Head) — Sat, 23 Jun 2018 06:59:25 +0000

Hello ,
We were using Plesk(V: 12.5) on Linux to host our sites.
In that I had seen that Mantis issue management tool is available. I though did not use the tool
We tried to use Git to help us on deploying to the site.
Due to limited support and features in Plesk 12.5 for Git, we were advised to upgrade to Onyx 17.8.
We did that and set up Git repository with automatic/manual deployment for our sites.

We wanted to use Mantis tool. I searched in applications and found that Mantis exists in...

Issue Management tool: Any available tool?

How to delete bounces

invalid@example.com (tkalfaoglu) — Sat, 23 Jun 2018 06:50:01 +0000

I have a customer that mails out newsletters from his web site..
However, lots of expired or bogus accounts, so whenever he mails, I get hundreds of bounces. How can I prevent these bounces from coming to me, and getting deleted instead?
PS: I'm using qmail.

Many thanks, -t

need help?

invalid@example.com (anhnn123) — Sat, 23 Jun 2018 06:48:29 +0000

Hello forum,
I'm taking care of Plesk 12.5 Server for one of my customer.
I'm buying license for that server from Plesk Partner I have contract with, but
he asking for price raise which is double of the price at plesk.com.

So I'm thinking purchase license directly from plesk.com, but problem is that I'm not sure
if Plesk 12.5 accept onxy license, and my client is not about upgrading his server environment
from 12.5 to onyx.

I'd like to hear if someone have used/applied a license to...

need help?

How Do I update php.ini file ?

invalid@example.com (AndrewN) — Sat, 23 Jun 2018 00:05:55 +0000

What is recommended settings of
post_max
memory_limit
maximum_execution_time in plesk ?

How Do I install CSF on Plesk ?

invalid@example.com (AndrewN) — Fri, 22 Jun 2018 21:22:16 +0000

I want to install CSF on Plesk, Is it possible to do ? or is there any plugin to configure and secure the firewall ??

Backup to OneDrive not working !

invalid@example.com (MartinB) — Fri, 22 Jun 2018 21:16:24 +0000

Hello !

At the moment, I'm testing " Microsoft Office Business Premium DE ",
where "DE" stands for hosting in Germany !
This means, that the whole Office Packet is hosted at the " Telekom " in Germany !

So, I think that the URLs an PATHs are different for this version ...
... could this be fixed for the use under Plesk ?!

Thanks !

Bye, MartinB

Problem with backups

invalid@example.com (flyd) — Fri, 22 Jun 2018 21:13:03 +0000

I use the build in plesk backup schedule and when some user add pictures on a web site into the images folder with a site tool, the next backup as an error like that :

"Warning: domain "domain.com"
[4ee8300e-9437-4a45-92bf-48e46b6b090c]: Unable to get attributes of the file C:\Inetpub\vhosts\domain.com\httpdocs\images\test.png: Access is denied. The file will not be archived. [:149746944]"

My users use a tool provided by tinymce to add files. So the security is managed by the...

Problem with backups

When a new account is cerated, can we choose to use the username for the database name?

invalid@example.com (Laurence Cope) — Fri, 22 Jun 2018 15:57:49 +0000

When I create a new account or install Wordpress, it creates database names like wp_is83hd or something. As I manage a lot of websites and often go in using a SQL manager to do things on the database, its very annoying to not know what database is for what site.

So can we configure plesk to create databases named after the account username?

Thanks

"Internal error ;-P" when changing Apache web server settings from panel

invalid@example.com (Peter Debik) — Fri, 22 Jun 2018 13:17:46 +0000

Plesk Onyx 17.5, CentOS 7.3, default installation, 64 Bit

When changing the Apache web server settings from the panel, a red error message is displayed:

Code:

Internal error ;-P
{"formMessages":{"apacheModules":{"apache_modules":{"notInArray":"This option is not supported."}}},"status":"success","statusMessages":[]}

wordpress task not responding

invalid@example.com (gijsbert) — Fri, 22 Jun 2018 12:50:03 +0000

View attachment 14526 View attachment 14526 View attachment 14527 When updating all wordpress instances, plugins, themes, the task seems to be ok, the progress is 100% but the task is not finishing the process. After hours the taks is not responding and produces the following error:

Task is not responding: id=2792, pid=18317, type=ext-wp-toolkit-task\manage

Perhaps it's just one instance, plugin or theme which fails, but I cannot figure out which one. Is there some kind of...

wordpress task not responding