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Hi, Yes, its the same path. Actually the server was corrrectly restored from the panel, so my guess is that the path is ok in all those parts where it is requested. My feeling is that I missed running some kind of db hash activation so the panel can read the size. Somewhere in the old posts...

Hi, Just migrated all the backup from another identical Plesk install - because of a broken kernel - and every thing came back right in place working practically right after restore was completed. The only issue is that those backups - complete + 5 daily incremental - are shown with a 0 size...

Being a long time since you asked but I just had the same issue. Attached the non-working OS disk to another instance or server to which I logged in from the new Plesk instance and scp'd all the content in the DUMP folder to the local DUMP folder. Both instances have to be identical, including...

Hi, got the same problem. Do you remember how you solved it? Regards

Thanks, yes I am aware of the links you mention but I beleive that if we could have ImunifyAV's showing status directly in the dash - just next to Banned IPs or under that section, in Custom buttons - it would be really helpful. I have had ImunifyAV installed for several months (years maybe) but...

How can I set the ImunifyAv report in the Custom Button section and show infections alerts? Would be great to see at glance if a domain has been infected instead of having to log all the way into the Imunify section to see if there´s an alert. TIA

I moved into AWS 10 years ago and haven't been able to ftp ever; can sftp using my root and key but Its too much trouble for the average user who wants/needs to ftp some files. I rather have them use the file admin in the domain's control panel. Maybe not so fast as ftp but pretty...

Thanks Igor, Our Epel.repo is exactly the same. Still, the "problem" persists, if updated through control panel everything is ok and updated but if updated through yum, I get: # yum update Loaded plugins: fastestmirror, priorities Loading mirror speeds from cached hostfile * base...

Exactly! In the past, enabling Epel led to linux updates not always welcomed and some even conflicting Plesk's updates. Our upgrade to version 18.0.44, was done seamlessly through the panel itself BUT I am almost certain we had Epel repo already installed and as far as I remeber it was...

Then, should Epel repo be enabled ? If I update using yum at ssh, it will list several updates, all of them form Epel; but if I run update from Plesk panel itself, it won't show any update. We are running updated Obsidian 18.0.44 update 1. Please advice Regards,

Mmmm why don't you try changing to a different kind of instance and then go back to m5a.xlarge? Last year I had some predifined days every 2 months when we knew traffic/ load would make us crawl, so we stopped the instance, changed to a much bigger resources instance and started again. The...

Hi, Did you config mysql? Try mysqltuner script, it does a great job to start a proper db setup. Google to find where to download it and remember It has to be installed and run through ssh. Regards,

Hi, I am currently doing incremental backups in a S3 bucket, but last night when tried to do a complete backup - as incremental is over 3 months now - it wouldn't do it stating "Failed to write volume: (28) No space left on device". Main partition on the only volume is 89% full and I understand...

Sorry, cant find where to change the status. In the three dots, there's only the share link

Thanks Maartenv, I am sorry, Plesk support found I had ClamAV running, which I dont recall having installed and it was blocking certain PDFs attachments according to its heuristic analysis. BTW, though reject was shown in the maillog, maillog.processed had all the missing details - like the...

Hi, I have a sporadic problem with postfix milter rejecting valid emails sent from a specific confirmated source (its a bank). Please notice, Greylisting is NOT enabled and has never been. Two days ago, I whitelisted this domain (*.domain) in the server-wide email config, though no AV is...

Hi, I have a problem with incoming emails from microsoft; once they are received, they get lost and cannot find them anywhere. Emails can be seen going through MagicSpam as well as in the maillog but they never make it to the users' email folder. They get lost somewhere in between. Whitelisted...

Hi, my hosting company has been running Plesk on clouds for almost 5 years now - (12 years prior to that on bare bone servers). Almost 2 years at IBM's Softlayer and due to changes in bandwidth and other costs, decided to migrate to AWS. So far so good. Not a single problem. You have to get...

WOW ! Amazing, that solved it. Thanks Tom !! Added api.wordpress.org (with the right IP) to /etc/hosts and immediately resolved to the right site and wordpress' add plugins worked fine, Cleaned /etc/hosts file and the server keeps resolving to the right address and everything is back to...

Hi everybody, Some days ago migrated from my old up to date EC2 instance to a new one due to be running out of space. Used migration tool to do this which worked great. The new instance is -supposedly - identical to the old one except by the HD size; it is up to date, have Atomic's ASL and WP...