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Search results

  1. websavers

    Resolved [PPP-13862] Redirect on automated login and http referrer

    Good news, this is fixed in Plesk Onyx! success_redirect_url works.
  2. websavers

    Issue plesk bin repair fs not as effective as expected

    Hey there, Coincidentally we had two different servers wherein a command was accidentally run to recursively change the ownership of the entire /var directory to all the same value. In one case it was the plesk user and in another it was popuser: popuser. We had hoped to be able to run `plesk...
  3. websavers

    Resolved Onyx upgrade issue health monitor

    Turns out I was wrong about this. After removing those files, disk monitoring is simply disabled entirely -- there's no "Disk" option showing in the Plesk Server Health Monitor any longer. I tried restarting Plesk services and reinstalling the health monitor like this: # plesk installer...
  4. websavers

    Issue Deleting domains does not remove vhost root

    fwiw, in our case all domain-specific web server configs were already wiped out by Plesk upon deletion of the domain; it simply left the vhost folder / data behind. We were able to safely wipe out the folder without affecting anything else in the system. In my last test of this, deleting the...
  5. websavers

    Issue "Very Strong" password policy is unnecessarily prohibitive

    We've been trying to ensure that all of our servers are configured with the "Very Strong" password requirement policy. We most definitely want to ensure a high level of security and we're fine with telling clients "too bad" when their passwords are 6 chars (for example). However we keep finding...
  6. websavers

    Resolved Onyx upgrade issue health monitor

    Thanks Igor! We had to basically do that with all the files in the /df/ folder by running: # /etc/init.d/sw-collectd stop # tar -cvzf /root/df_backup.tgz /usr/local/psa/var/health/data/localhost/df/df-root.rrd/* # rm -rf /usr/local/psa/var/health/data/localhost/df/df-root.rrd/* #...
  7. websavers

    Resolved Quick Preview failing due to HTTP/2 (HSTS)

    Peter, My apologies, you're absolutely right. The HSTS header we were using on our primary domain had the IncludeSubdomains directive snuck in there (it was borrowed from other code). I hadn't thought to look there as I was under the impression that HSTS had to be specified on a per subdomain...
  8. websavers

    Issue Auto-Reply sends to spammers too

    When the spamassassin Spam Filter is enabled in Plesk and Auto-Reply is enabled, it seems that the auto-reply is triggered *before* the spam scoring occurs. This means that every spam message coming in to an account triggers a spammy auto-reply response going out. Shouldn't Postfix be...
  9. websavers

    Resolved Quick Preview failing due to HTTP/2 (HSTS)

    Hey Peter, Make sure HTTP/2 is enabled on the server where this is being tested. Configure the Website Preview to work on the server's hostname, configure the site to work over HTTPS, then visit the preview URL for the domain in Firefox 50.1.0 (current release ver) or Safari 10.0.3 Tech Preview...
  10. websavers

    Resolved Quick Preview failing due to HTTP/2 (HSTS)

    After enabling HTTP/2 on a server, quick previews fail to function. This is because HTTP/2 requires a TLS channel, thus enforcing HSTS. However the Quick Preview URL does not present a matching certificate, so the TLS connection fails in most modern browsers that try to negotiate over https...
  11. websavers

    Question How to disable local mail lookup without disabling mail services?

    Hey folks; we want to disable local mail lookup / delivery without disabling mail services. We use a mail relay and would like _all_ mail to route through that. So instead of Domain A delivering to Domain B directly, it should go to the relay and then back to the server for delivery. Even if...
  12. websavers

    Issue SPF error does not use configured "explanation text"

    We're running Plesk v12.5.30_build1205150826.19 os_CentOS 7 (Update #53) with Postfix as our MTA. The Mail Server Settings are configured with the following: SPF explanation text: "Your email was rejected because you are not using a server that is authorized to send mail from your domain. This...
  13. websavers

    Question Is there a way to update a service plan without syncing?

    Thanks for the response! I'm afraid that doesn't really help... I most definitely want to be able to keep certain values synced with the service plan, such as bandwidth and storage limits and such. However PHP settings are very much something that will nearly always be specific to each...
  14. websavers

    Question Is there a way to update a service plan without syncing?

    I wish to update all of our service plans to default to using PHP 7 for performance and security reasons (though mostly performance). There's two problems with this: 1. The only option when changing a setting for a service plan is to "Update & Sync", however I don't wish to force existing...
  15. websavers

    PHP Version changed by Plesk on subdomain

    I'm afraid that's not accurate. The service plan we were updating that affected our clients with this issue already had the "Hosting performance settings management" enabled / checked. So clients can indeed adjust their PHP settings however they wish. Regardless of this setting, a change to say...
  16. websavers

    PHP Version changed by Plesk on subdomain

    This issue also occurs when updating a service plan's PHP settings, which is a more serious problem since the owner of the site doesn't even know anything has changed. Steps were: 1. Update service plan's PHP settings defaults such that upload_max_size was changed from 8M to 32M 2. Notice...
  17. websavers

    Issue Deleting domains does not remove vhost root

    UFHH01, If only that were true. I manually created a subscription in Plesk then deleted it. Same result -- entire vhost directory remains. This is on CentOS 6.7. No WHMCS interaction at all.
  18. websavers

    Issue Deleting domains does not remove vhost root

    Hey UFHH01, Yes I'm aware of the Event Manager and how to use it for these kinds of tasks. But before we go about configuring such a thing on every single server, I think it's important to figure out why this is happening in the first place. Is this intended behaviour? And if so, why is it not...
  19. websavers

    Issue Deleting domains does not remove vhost root

    Hey there, I've noticed a problem that seems to be persistent across all of our Plesk 12.5 servers. I've tested and confirmed this on one in particular running 12.5.30 Update #40. When deleting a client and domain (in particular via terminate in WHMCS), the client, domain, subscription and...
  20. websavers

    Power User Interface and migrated subscriptions with resource usage limits

    Igor, now I'm getting this: The 'domain' subscription, owned by user 'client', is approaching or already exceeded the resource usage limits: Disk space: 25 GB limit / 9225.5 MB (36%) used / 16374.5 MB (64%) remaining Clearly it's nowhere near the limit. Perhaps I also need to adjust the...
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