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You really should try MagicSpam again, a lot has changed in 'several years'. We should also point out that with MagicSpam PRO, you also get outbound rate limiters etc. to help outbound spam from account compromises. The beauty of MagicSpam (Aside from it's low cost) is that it blocks right in...

Hello Mike, Sorry to hear you encountered this issue as well. As an alternative, you can try removing the extension from the command line, using the following command: /usr/local/psa/bin/extension -u magicspam Then install MagicSpam from the Plesk Extensions Catalog again. Please let us...

Hello Marco, We are happy to hear your MagicSpam is now back up and running! Please let us know if you have any other questions. -- MagicSpam Support Team --

Hello Marco, We also left you a reply over at the MagicSpam forums but we'll answer here just in case. Could you please try removing the MagicSpam extension and installing it again from the Plesk Extensions Catalog to see if that resolves the issue. Note that all your MagicSpam settings will...

Hello everyone, Thank you all for trying out and supporting MagicSpam! We just wanted to clarify that MagicSpam does not perform any content filtering on email messages transiting through your server. This is the reason we cannot block messages based on their content, like the GTUBE string...

Hello Ivo, Thank you for the update. We're glad to hear your issue was resolved. Since we have not yet been able to reproduce the issue, any additional information you could find out from your support guys about the resolution to your problem would be greatly appreciated. When you say...

Hello Ivo, Thank you for your replies. We are curious which MTA your server is using (Qmail or Postfix)? We want to try to reproduce the issue so that we can pass it onto our development team. Thanks and we are hoping to get this sorted out for you right away, -- MagicSpam Support Team --

Hello Akos, That is unfortunate and we apologize for the confusion! We suspect your key begins with "MSP."; We suggest contacting Plesk support directly to see if they can provide you with our format of your license key (it should start with "MSPLSK-"). If they can give you that key then you...

Hello Ivo, Regarding the outgoing spam protection, MagicSpam does not perform any content filtering on email messages transiting through your server. However, the MagicSpam PRO version does include a customizable outbound rate limiter system to imped compromised accounts from sending out large...

Hello Akos, Thank you for your purchase of MagicSpam! To get started with your MagicSpam installation, please head over to our Download Site at http://www.magicspam.com/download/ Simply enter your MagicSpam product key, download the installer for your operating system (Windows 64 bit in your...

Hello Huskynarr, You should be able to address the issue by toggling the MagicSpam services off and then back on in your applicable Plesk Service Plans. Please see the following post on our support forums for more detailed instructions...

Hello All, A new version has been released that addresses all these issues. You should be able to browse to remove the MagicSpam extension and then re-install from the extensions catalog. Please note that your previous settings (including white/blacklists) will be preserved. Thanks!

Hello Domenik_Niemietz, As vlikhtanskiy mentioned, we are aware of this bug and we are currently working on a solution to fix this problem. We apologize for the inconvenience. However, keep an eye out for any updates on our twitter page @magicspam. We will post here again to let you know when a...

Hello siama, Thank you for your patience. We are glad to hear that everything is working out for you now. If you have any questions or comments, feel free to contact us. Thank you!

To reiterate what vlikhtanskiy said, the bug has been fixed, and a new update for MagicSpam is published. We want to thank the Parallels team for their prompt actions. Feel free to contact us for any questions or concerns regarding MagicSpam!

Hello Bernard T, At this time there are no plans for publishing this extension update to our own download site, as the packages posted there are intended for a broader range of versions of Plesk than the package in the extensions catalog (different product). Rest assured that the turn-around...

Hello siama, We are in the process of fixing it, and we will have an updated extension soon. In the meantime keep an eye out for alerts or updates through the forums or on twitter @magicspam. Thank you! -- MagicSpam Support Team --

Thanks for reporting these issues. The Odin team escalated these reports to us and we have an extension update that we have submitted that should resolve these items. We expect that the update should be published in the very near future - so you should be able to install via the extensions...

There was a package set that got released with an unfortunate bug that cropped up when an in place upgrade / overwrite of the extension package occurred. Prior to version 12 of Plesk Panel the extensions prevented one from attempting to install an extension over top of an already installed...