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It is hard to say about exact reason, as there is no full configuration/Plesk settings shared, although CORS configuration and article #115001338265 in particular was tested on many installations, so it should technically work. Plesk does not add any CORS headers by default, although some...

Support for 360 monitoring is provided in the scope of global Plesk 360 platform support. Login to Plesk 360 and there will be a chat to get help.

Based on what we know, we prepared a knowledge base article: https://support.plesk.com/hc/en-us/articles/4407366133906

The issue occurs as well on Ubuntu 18 and Ubuntu 20 which are installing Apache update from default OS repositions. So far consider one of the following workarounds: 1. Switch to FastCGi instead of PHP-FPM 2. Downgrade Apache to previous version: Find previously installed Apache version, based...

Hello, Download and install process monitor to find the "Access denied" errors. Assign proper permissions to fix the issue. Download and install Process Monitor tool . Set Process Monitor filter to show 'Access Denied' errors and find out the missing permissions. Assign the required...

This is a known issue, we are working to fix it as soon as possible: https://support.plesk.com/hc/en-us/articles/360021114400

Issue has been fixed in Wordpress Toolkit 4.8.1, please check and install updates: https://bit.ly/3cmyyWw

For Outlook 365 it should use SRV records to get information about IMAP and SMTP servers to connect: 1. So first thing is to check our SRV records avalible: dig SRV _imaps._tcp.example.com dig SRV _smtps._tcp.example.com Then you may want to verify connection and certificate, e.g. for IMAPS, as...

Hi, Upgrade will fix the issue for all newly created domains. To fix the issue for all already existing domains, use the following workaround: Rename a domain temporarily in order to re-generate the correct ASCII naming: Domains > example.com > Hosting Settings > rename a domain to any other...

>and the most of traffic from my my own domain itslef as hostname and it's mostly shoing in direct traffic. This is a bit suspicious, it might be the issue that server in logs has its own IP instead of real customer's one, as a result, fail2ban and modsecurity might not just work properly. There...

Hello, All the configuration looks default, no error messages in logs. Thus, it is hard to say what is causing the problem. I recommend submitting a ticket to support.

Also please /etc/proftpd.conf conent? And output of the below command: proftpd -nd10

Hi, 1. Please try to start xinetd. 2. Then please paste here entries from /var/log/syslog

Hello, Could you please let us know browser name where you see the error and its version?

Hello, Please collect and send technical report: How to send a Plesk technical report and get its ID

Always more than welcome :)

Hi, Thank you for the details! Based on the output you provided I think I found the exact article that should help to fix the issue: Unable to start Apache: Unable to find IPv4 address of server.example.com Please give it a try and let me know about the result.

Hi, Currently, we don't have any ticket backlog, thus it was strange for me to hear there is no reply yet. I did some research and found that the ticket was created by your hosting provider. Support requested additional information to check what's going on, but never got a reply back. I see...

Hello, The issue might be caused by outdated custom vhost templates created on 17.5. Plesk 17.8 brings new features, so in case you have custom vhost templates from 17.5 configuration templates for domains will be generated incorrectly. Pre-upgrade checker verifies such situation, so you...

Hi, Do you have an access to the server? Please enable option below and show the information from /usr/local/psa/admin/logs/panel.log # show.util_exec = on https://kb.plesk.com/en/120101