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Search results

  1. MarkM

    Issue EXTREMELY frustrating, emails keep being kicked back, DKIM, DMARC, and SPF setup

    Please keep to black text. Some of us are colorblind. Regards, Mark
  2. MarkM

    Question How do I move the "/var/lib/mysql" and "/var/qmail/mailnames" directories to a different volume under /mnt/drivename/... ?

    For MySQL, data directory is specified in my.cnf. Example being; datadir=/your/new/path/mysql I'm not sure if anything will break Plesk wise to be honest, so to minimize any possible risk - you may want to symlink after. (do it off peak hours, have a rollback plan, etc.) For mail, there's an...
  3. MarkM

    Issue Undelivered mail - SMTP port 25

    Ionos is one such provider that has port 25 blocked by default. You need to contact their support to unblock it.
  4. MarkM

    Issue sftp backup extension - delete known_hosts?

    Igor isn't with Plesk anymore, so it may make more sense to contact the Plesk support team if this is still an issue; https://www.plesk.com/kb/support/how-to-get-support-directly-from-plesk/
  5. MarkM

    Question CURL Error: 56 - OpenSSL SSL

    Have you checked to make sure the relevant outbound ports are opened in your firewall? You could even disable the firewall temporarily short term to double check if it's the cause.
  6. MarkM

    Question Inetrnal server error(GraphQL Error)

    Once authenticated, https://support.plesk.com/hc/en-us/requests/new should take you directly to submit a support request.
  7. MarkM

    Resolved Is it possible to force 2FA?

    Plesk 2FA still leaves API as well as the Mobile app accessible without 2FA unless you also disable XML-RPC API. I personally wouldn't worry about forcing it, and as far as I know, it's also not possible to do so.
  8. MarkM

    Resolved Cannot access to Plesk panel page

    Since you got in using 8880, I would take a look now at getting a proper hostname setup based on one of your domains and issuing an actual SSL for it so that you can go back to the https port. Glad you got in!
  9. MarkM

    Issue 502 Bad Gateway afterstartinga backup download

    I already explained and gave example on how to use the Plesk backup utility, assuming your Plesk installation is in a state to where it will still function. As far as not caring about your server being broken, you're right - I don't. I'm done replying to this thread.
  10. MarkM

    Issue 502 Bad Gateway afterstartinga backup download

    No need to sound like a broken record now, that's been answered multiple times. If you're having issues gaining access to a certain user account, why don't you just create a new user under a different email? You do realize the same parent company owns cPanel right?
  11. MarkM

    Let's Encrypt Directives Left Over in NGINX.conf when moving to other SSL options.

    Totally agree with this, however, still personally prefer a middle ground - being prompted on uninstall if I would also like to remove all settings/configuration.
  12. MarkM

    Question send email with credentials to my customer

    Did you just suspend it? If so, the credentials should be still the same. There wouldn't really be a need to.
  13. MarkM

    Issue 502 Bad Gateway afterstartinga backup download

    Yes, that's an example of essentially a subscription backup which would include website data, databases and mail.
  14. MarkM

    Issue 502 Bad Gateway afterstartinga backup download

    Yes, in your case it sounds like you are needing to do a full server wide backup which would include all data including resellers, customers, all subscriptions, databases and mail.
  15. MarkM

    Resolved Cannot access to Plesk panel page

    Have you tried just hitting the non SSL port? http://plesk.hostname.com:8880
  16. MarkM

    Issue 502 Bad Gateway afterstartinga backup download

    You can create backups using the plesk bin pleskbackup utility. For example, a full server backup would be; # plesk bin pleskbackup server --description="Server-wide backup" Another example, for a specific domain; # plesk bin pleskbackup --domains-name example.com...
  17. MarkM

    Issue New FTP user becomes owner of all files of the webspace

    For what it's worth, I can't replicate this on Alma, but I'm running 9.1 already. Product version: Plesk Obsidian 18.0.52.1 OS version: AlmaLinux 9.1 x86_64 Build date: 2023/04/28 12:00 Revision: e360fb7feaab0cb90c1223f9c8801f854f24ca35
  18. MarkM

    Question Disk full when backup to external FTP.

    Spaces is basically S3 compatible so you could use like s3fs; https://github.com/s3fs-fuse/s3fs-fuse NFS might be another way forward though. Basically anything that would be seen as local storage, but also keep in mind that will likely tank the rate that backups are processed. Backup Manager...
  19. MarkM

    Issue ERROR: pm_Exception: Unable to get server IP.

    Do you have proper outbound rules setup in your firewall?
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