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Search results

  1. MarkM

    Question acronis support is beyond bad - what are you using for backups?

    They are! It is suppose to be coming after they launched PHP 8 support in v5.3.0 which was last month so I'm optimistic that it will be "soon".
  2. MarkM

    Issue DNSSEC on Ububtu 22.04 LTS

    Have you tried repairing DNS? # plesk repair dns -y
  3. MarkM

    Question Disk full when backup to external FTP.

    Do you have to use FTP or do you have other method of access to the storage volume? If you have like SSH access for example, you could potentially mount the storage volume over SSH (SSHFS) - it would then be basically seen by Plesk as just being local storage.
  4. MarkM

    Question acronis support is beyond bad - what are you using for backups?

    Always been a fan of JetBackup - interested to see how well it works when it finally comes to Plesk.
  5. MarkM

    Question Multiple server nodes running Plesk Obsidian

    Cluster the DNS? NS1 on one, NS2 on another? Profit. It can work.
  6. MarkM

    Resolved Plesk Firewall [Do I have to open all ports when switching from another firewall to Plesk Firewall?]

    Sounds like you're going from a network firewall, to a server level firewall. They can work in tandem if you want. I would close what ports are not needed within the Plesk Firewall, before disabling the old one.
  7. MarkM

    Issue Getting error when trying to set SmarterMail 14.7 to be default email server

    Windows ain't exactly my cup of tea but a few things that came to mine; - Service is started ; Start, Run, services.msc - Configured in IIS? Set up SmarterMail as an IIS Site (IIS 7.0/7.5) - SmarterTools
  8. MarkM

    Resolved Removed apache2 from plesk VPS and now everything is gone

    What's the content of '/var/log/plesk/install/plesk_18.0.49_repair.log' and '/var/log/plesk/install/plesk_18.0.49_repair_problems.log'
  9. MarkM

    Question Temporary moving /var/www to mount new disk as /var/www

    A bulk of your user's data is going to be in vhosts. I would recommend just leaving the 30GB as is, and then move the vhosts directory to the new 300GB partition by using the transvhosts utility...
  10. MarkM

    Resolved FTP - Can't connect via FTP

    Do you have port 21 open on your firewall? If using Passive FTP, you'll also want to make sure the range listed at Tools & Settings > FTP Settings > Port or port range for passive FTP mode connections - is also open.
  11. MarkM

    Question Moving entire /var

    Do you need to actually move the entire var? For example, you can move just the vhosts location by using the transvhosts utility; https://support.plesk.com/hc/en-us/articles/12377953257111--How-to-change-virtual-hosts-location-in-Plesk-for-Linux-
  12. MarkM

    Issue Mail Delivery

    Have you tried testing the email using mail tester? https://www.mail-tester.com/ Should point out any recommendations as far as what to change to maximize delivery.
  13. MarkM

    Question Plesk SMTP Server

    Correct, this. A username for email, even when configuring a mail client such as Outlook is GENERALLY going to be the full email address in most cases.
  14. MarkM

    Resolved node.js pm2 not found

    Sounds like it's either not installed or not setup globally. Fire up terminal and run; sudo npm install -g pm2
  15. MarkM

    Resolved Do I really need "Plesk Web Admin Edition"?

    I'm assuming at this other host you have either a VPS or Dedicated, and that they are bundling it in as part of that service. There's a nice price break for example for a larger datacenter or host that purchases an excessive number of licenses at which point per license costs aren't that bad and...
  16. MarkM

    Issue Requirements of WP Toolkit 6.1 Full Features Access

    WP Toolkit Deluxe? It's an option for Admin, Pro, and Web Host
  17. MarkM

    Resolved Do I really need "Plesk Web Admin Edition"?

    You do need to retain a license to even use the various Plesk command line tools as well even if you're not logging in to the UI. I think that's about $21 USD which is a bit high for the web admin edition. You could get it directly from Plesk for about $13 if you were looking to save a few bucks.
  18. MarkM

    Resolved Testing website after migration

    Another option instead of changing the URL in the database would be to just temporarily add the preview URL to your wp-config.php file from the file manager which can be done in the following form; define( 'WP_HOME', 'http://yourpreviewurl.com' ); define( 'WP_SITEURL'...
  19. MarkM

    Resolved Testing website after migration

    Generally, testing can be done by modifying what is called the host file on your local system to point to the new IP address. This allows you to test it with the actual domain prior to updating the actual DNS affecting everybody. The following explains it better...
  20. MarkM

    Issue seafile error

    What do the logs show?
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