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Hello, Nazmi_Aytekin. Could you please post output of the following command '/usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/sbin/backup_restore_helper --backup-extension 5 -object-type server'

The issue appears because of duplicated section in /usr/local/psa/admin/conf/panel.ini (%plesk_dir%\admin\conf\panel.ini on Windows). Duplicated section rise an error in panel.ini parser and breaks pmm-ras FTP connection timeouts. I created the issue PPP-26349 (PPPM-5317) which will be fixed in...

Hello, TimRear. I have sent you PM.

Hello. Could you please post output of the following command: DUMP_STORAGE_PASSWD=<FTP_PASSWORD> /usr/local/psa/admin/sbin/pmm-ras --check-repository --debug --verbose --dump-storage=ftp://<FTP_LOGIN>@<FTP_HOST>/<FTP_DIRECTORY> --use-ftp-passive-mode --session-path=/var/log/plesk/PMM

Actually, I am a bit confused by the filename /var/lib/psa/dumps/mydomain.de/backup_1608130014_1608170014.tgz. Because it does not match to standard backup filename: - subscription backup made by GUI or pleskbackup without '-output-file' is located in '/var/lib/psa/dumps/domains/mydomain.de/'...

Hello. In this case, you could copy content of /var/lib/psa/dumps (do not miss hidden '.discovered' folders) from the old server to new one. The new Plesk instance should show all backups in GUI.

Could you please send me to PM the directory /usr/local/psa/PMM/sessions/2016-11-21-030102.562 and the file /var/log/plesk/PMM/backup-2016-11-21-03-01-02-762/backup.log

Hello. The pmmcli.log you sent before does not contain any errors or messages about backup process maybe it was rotated. Could you please grep all pmmcli logs for the errors by following command: grep -R -i -E "error|exeception|Fail" /var/log/plesk/PMM/*pmmcli*

Hello. We will fix PPPM-5234 in one of the nearest updates. You could try to apply the workaround from the following KB https://kb.plesk.com/en/130278. If it does not contain the pmm-ras for your OS please ping me in PM and I will add it.

This fix is built for Ubuntu 14.04 x64 only and will not work with other OSes. pmm-ras for other OSes is available in the following KB https://kb.plesk.com/en/130278

The exlude pattern is applied inside each webspace (/var/www/vhosts/*). In your example real path to exclude will be /var/www/vhosts/test-exclude-domain.tld/var/www/vhosts/test-exclude-domain.tld/*. I created bug PPP-26813 to fix the field description in GUI.

Hello. Could you please check /var/log/plesk/PMM/pmmcli.log for the error details?

Thank you. Bug PPP-26791 was created. We will fix it in one of nearest updates.

Could you please try to find out the errors details in /var/log/plesk/PMM/backup-2016-11-10-04-03-xx-xxx/backup.log

Hello. It sounds like your FTP server does not support REST command or this command disabled (you could check it by https://ftptest.net). In Plesk Onyx we move index used for incremental backup creation and selective restore to the end of backup archive. If FTP server does not support REST...

Could you please try to remove *.pyc and *.pyo files inside plesk directory. They will be re-created automatically. # find /usr/local/psa/ -name *.pyc | xargs rm -f # find /usr/local/psa/ -name *.pyo | xargs rm -f

Hello. Could you please try to run the following command: /usr/local/psa/admin/bin/pmmcli --get-tasks-list Backup

Hello. Could you please post or send me PM with outout of the following command: DUMP_STORAGE_PASSWD=<PASSWORD> /usr/local/psa/admin/sbin/pmm-ras --check-repository --debug --verbose --dump-storage=ftps://<USER>@<HOST>/<DIRECTORY> --use-ftp-passive-mode --session-path=/var/log/plesk/PMM

Hello. Did the reg. option help?

Thank you. Bug PPP-26740 was created.