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Hello, Alessandro. Thank you for the reply. Bug PPP-26496 is confirmed. We will fix it in one of next updates. As a workaround, you may restore the mailboxes from subscription's backup manager.

Hello. This case must work. Could you provide more details on your request? 1. What is your OS? 2. What was backuped server or subscription? 3. Was the backup created before or after the upgrade? 4. Do you try to restore the backup from local or FTP storage?

Could you try to add following section at end of panel.ini (/usr/local/psa/admin/conf/panel.ini on Unix or "%plesk_dir%\admin\conf\panel.ini" on Windows) and restart backup. [pmm] ftpFileTransferTimeout = 36000 If you already has 'pmm' section in this file - just add 'ftpFileTransferTimeout' to...

Thank you for the reply. It seems we have a bug in keeping FTP connection alive. I will try to reproduce it in our test environment. Unfortunately, our default log does not include CURL output. Could you repeat the backup with additional login? To turn it on set '1' to parameter...

Hello, Could provide more information about pmm-ras fail from /var/log/plesk/PMM/backup-2016-10-16-02-44-xx-xxx/backup.log? Or you may send this log me in PM.

Thank your for report. We've reproduced the error on domains with names from you first post. But it is not general issue with IDN domains. We will continue research and update this thread as soon as we fix bug.

We have confirmed this as bug. It has been fixed in Parallels Plesk Panel 10.4.4 MU#7 (http://kb.parallels.com/en/113008). Thank you for feedback.

Try to remove following section from /usr/local/psa/admin/plib/backup/Conflicts/Detector/Resources.xml <resource> <quantitative/> <name>max_dom</name> <utilizable/> <usage-amount> <object-path>/site</object-path> <use-fixed-value>1</use-fixed-value> </usage-amount>...

Hello. Could you provide detailed information about errors? To get it you may do this sequence: 1. Create full server backup with the same settings as scheduled 2. When it will be completed check 'current backup tasks' it should contains task with warnings. 3. Go to...

Could you provide an example of DNS records which were not migrated (may be with changed name or IP)? Are there subdomains at the domain?

You may use http://kb.odin.com/en/6080 to get information about errors in backup structure and /usr/local/psa/PMM/sessions/<your backup session directory>/psadump.log to get additional information about backup process.

Custom conflict resolutions described here http://download1.parallels.com/Plesk/PP10/10.3.0/Doc/en-US/online/plesk-linux-advanced-administration-guide/index.htm?fileName=68851.htm Did you get this message from stdout or %plesk_dir%\PMM\rsessions\...\conflicts_description?

Could you provide password 'testcom' user password from two files? 1. /opt/psa/PMM/rsessions/<latest directory>/info.xml 2. /opt/psa/PMM/rsessions/<latest directory>/restore.xml it located in 'password' element inside 'sysuser' element with name="testcom" To speedup processing the problem...

Information about all current tasks stored at /usr/local/psa/PMM/tasks. If you sure that at this moment no active backup or restore tasks on your server you may just remove all files from this directory. More safer way 1. call /usr/local/psa/admin/bin/pmmcli --get-tasks-list Restore | grep...

Try to click 'Synchronize' button at Migration Manager page. After agent will be synchronized try to start migration again. (http://forum.parallels.com/showthread.php?t=110224)

You may get additional info from /usr/local/psa/PMM/logs/migration.log. It should be some error after 'pmm-ras --import-file-as-dump' call

Try to use utility from following link: http://autoinstall-win.pp.parallels.com/PANEL-WIN_10.3.0/dist-msi-Microsoft-2003-i386/plesk-migration-agent.msi. If you'll get some error with this utility you may use http://kb.odin.com/en/9679 to get additional info.

Bug confirmed. Error appears when port above 32767. So you may try to use port <= 32767

Does ADMIN$, IPC$ and C$ exists in Administrative tools\Computer management\System tools\SharedFoldes\Shares on the source server? Could you open \\127.0.0.1\ADMIN$ on your source server?

Migration manager uses samba to transfer content from source server to destination. Message "Unable to connect with remote agent (connection to host is not available)" appears when destination server cannot connect to \\<source server IP>\ADMIN$ with specified credentials. Please try to check...