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Hi, if I am not mistaken then you should have the following permissions: Owner: www-data Group: psacln Permissions on Folder: 775 maybe even 750 or 710 Permissions on Files: 664 That should help in this case. I would however suggest switiching to FastCGI Mode. Regards, Kristian

Hi, well, what do you see when calling "https://my-ip:8443"? Regards, Kristian

Hi, first question would be: - What Mode is your PHP running at? Regards, Kristian

Hi, is "[email protected]" on the same Server? Or is example.com also on this Server but is not used for Mailservices? Please also try disabling Catchall and then enabling it again. Regards, Kristian

Hi, you could also consider PBAS (http://www.parallels.com/products/pba-standard/). I would also not go for any Software that's EOL. Regards, Kristian

Hi, well I do think it's normal. But where is the problem of either changing the hostname.servername.com into something use full and setting up an A-Record? Or just setup an A-Record for the already given hostname.servername.com? Regards, Kristian

Hi, how are emails on the old server usually called? POP or IMAP? If they used POP then the risk of duplicate email is rather low for the following way of getting mails from the old server. Because I would use "fetchmail", which is a small Script that can be installed on your system. It can...

Hi, you are very welcome. I am happy to have been able to help. Have fun with your now performant server :) Regards, Kristian

Hi, do you actually have the AddOn License within your license activated to use DrWeb? DrWeb ist not for free and has to be additionally licensed. Regards, Kristian

Hi, your log snippet does not show you trying to send an email. Could you please add another log snippet that includes the try of sending the mail. Regards, Kristian

Hi, maybe you could give us more details on which exact domain we are talking about. In this case we can check what is already working and what is not. Regards, Kristian

Hi, this script is no longer required. It's only part of the initial Setup. You can actually delete it. Normally is should delete itself, which it hasn't for some reason :) Regards, Kristian

Hi, you are very welcome. You should however check why the folder was no longer existant. Did you maybe delete it by mistake? Or did you try to delete the subscription? Regards, Kristian

Hi Henning, basicly all mails are stored below /var/qmail/mailnames So if you actually have all your mailboxes created again, you could just use rsync to migrate all mails. You should check permissions prior and after migration. Plesk would be able to migrate but only using the migration...

Hi, could you still check if the following file is there? /var/www/vhosts/system/salesforce.sw-network.net/logs/error_log If it's not, please do create it with "touch /var/www/vhosts/system/salesforce.sw-network.net/logs/error_log" Then retry to start your Apache. Please give Feedback of...

Hi Uwe, have you checked within Plesk which ressource exactly is being exceeded? This does not have to be diskspace. Regards, Kristian

Hi, two things to do: 1.) # /usr/local/psa/admin/sbin/httpdmng --reconfigure-all See if that works. 2. If it does not, try and restart your Apache manually. If it fails have a look at the error.log and paste the output here. Regards, Kristian

Hi, well this is the proof that it's not one of your customers. It's most probably also not MySQL. You can try and stop both (httpd & MySQL). One thing that actually might have impact on your Disk I/O is if your mail queue is full. Can you check that please? After that, I would really request...

Hi, yes they are. Did you run these commands on both servers at the same time or one after the other? As you can see Server1 roughly is twice as fast as Server2 in regard of DiskI/O. Are there maybe Limits set for IOPS/iolimit/ioprio? (Only your provider can answer these questions). To see...

Hi, did you remove the "#" infront of the command? :) It should give you back something like this: Regards, Kristian