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Hi, well I'm still not quite sure what changes you want to make to local.cf. spammng is a CLI Tool for managing Spamassassin. You can not edit it and yes it will be updated with Plesk. spammng however saves your changes to local.cf within the psa Database (Table spamfilter_preferences) which...

Hi, thanks. Couild you please check if the following path still exists and has any log information in it? /opt/psa/PMM/rsessions/2014031116413683 Thanks, Kristian

Hi, well spammng actually manages changes to local.cf file. # /usr/local/psa/admin/sbin/spammng -r [root@www02 spamassassin]# cat /etc/mail/spamassassin/local.cf #ATTENTION! # #DO NOT MODIFY THIS FILE BECAUSE IT WAS GENERATED AUTOMATICALLY, #SO ALL YOUR CHANGES WILL BE LOST THE NEXT TIME THE...

Hi, can you please check /usr/local/psa/PMM/logs/restore-<datetime> and see if tehre is any additional information? Regards, Kristian

Hi, please note though that adding "Subdomains" as normal Domains will reduce the Domainlimit you have licensed by 1 for each Subdomain. If you only add the Domain and then add Subdomains towards this Domain, only one license will be used and you can create as many Subdomains for this Domain...

Hi, one last thing to try, because I have faced this problem in the past also. Can you also try modifing the email address prior to migration? You did update the migration Agents on both sides prior migration right? Regards, Kristian

Hi, please execute the following command: # cat /etc/psa/psa.conf | grep FTPD_SCOREBOARD The Path shown there is where Plesk expects the Scoreboard File. Two Options: Either edit proftpd.conf or psa.conf. I'd choose the first option :) Regards, Kristian

Hi, was the old Node this Backup was created with also a Plesk 11.5.30? What exact command did you use to restore? Regards, Kristian

Hi, the only option to work around this is to use the EventHandlers in Plesk. Please see the following Link for further details: http://serverfault.com/questions/406336/plesk-adding-logs-folder-as-part-of-virtual-host-skeleton Hope it helps, Kristian

Hi, that is correct. If I understood right you will be able to configure this within Plesk as of version 12.0. So no CLI will be required as of then I hope :) Regards, Kristian

Hi Chris, in my first reply httpdocs had chmod 710. Should be 750 though. Could you try chmod'ing /var/www/vhosts/braddison-trading.com to 750 also? Thanks in advance, Kristian

Hi Chris, thanks. I'll have to do some more investigation in this then. If you change back the permissions on the first subscription, will it then fail again? # chmod 710 /var/www/vhosts/braddison-trading.com # chmod 750 /var/www/vhosts/braddison-trading.com/httpdocs Thanks for helping. Kristian

Hi Chris, really? Can you give me an example of an old subscription where the same permissions are set and FileManager still works? The same output of the above commands would be great. Thanks Kristian

Hi Manuel, is that absolutly everything the autoinstaller3.log contains, or only the last lines? Something that might help is, start the Server, run "apt-get update && apt-get upgrade" and then start the Plesk installation again. Maybe by rebooting? Not sure how this works with the ISO...

Hi Tobias, not that I know what "error code 1" is, but the first thing I would try is remove the "ß" from the address and check if the Phonenumber looks valid from within the old Plesk for this customer. Regards, Kristian

Hi, no it's not ok to change the owner all the way down. What I would do is change chmod for directories to 775 and for files 664. That should be a bit safer and will probably not break Plesk and its functions the way you might be breaking it doing it your way. Regards, Kristian

Hi, this is exactly what I thought. Can you try the following two commands: # chmod 755 /var/www/vhosts/braddison-trading.com # chmod 755 /var/www/vhosts/braddison-trading.com/httpdocs Does the Filemanager work after this? Regards, Kristian P.S: I am not a Parallels employee. But if you...

Hi, try the following: (Not sure it will work) # /usr/local/psa/bin/domain -u domain.tld -mail_service false As an alternative, which I have also never tried: # /usr/local/psa/bin/domain -u domain.tld -mail_service_node_ip <IP address> The first command is only suitable if there is absolutly...

Hi NetMoody, have you tried to enter each Directory up the line? Try the above command the following way: # su -s /bin/bash $USEROFADMINSUBSCRIPTION $ cd /var/ $ cd www $ cd vhosts $ cd domain.tld $ cd httpdocs $ cd images As of where do you get a permission denied? Regards, Krsitian

Hi, as I found a similar issue yesterday, could you please supply me with the following details: # ls -la /var/www/vhosts/ | grep newcreateddomain # ls -la /var/www/vhosts/newcreateddomain Thanks, Kristian