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Issues EXTWPTOOLK-5009 and EXTWPTOOLK-5017 were very precise changes affects only we server configs intended to harden your websites. If security measures were reverted, it will not affect anything on your website. An issue EXTWPTOOLK-4799 affects the availability of wp-cron trigger and...

Actually, if the update fails directly from the WordPress Dashboard, the only way the toolkit could affect that - webserver configs intended to harden your website security. If you can revert all security measures (temporary) for one of your websites and then try to update it again, that can...

We will be glad to investigate and resolve an issue in a timely manner if you will contact Plesk support.

Could you please clarify is an issue occurs during installation of WordPress version below 5.4.1? Just to exclude an issue with this specific version.

I confirm an issue EXTWPTOOLK-5033. It will be fixed in the next update of WordPress Toolkit extension. Thank you for the feedback!

Could you please clarify, is this cron job was related to your website? I am going to submit a bug so any details would be very appreciated. :-)

As I can see, this error could occur during cloning of cron task associated with a cloned website. Did you disable native wp-cron for them, right? We need to check, but I can suggest that during migration the description of scheduled task was not migrated on the target, so during cloning...

I apologise for the inconvenience, I prioritized your support request, we will do the best to solve the issue you faced as soon as we can.

Thank you for your valuable feedback! Recently, we have a deep dive into the underlined issue and confirmed that support of Must Use plug-ins by WordPress Toolkit could be significantly improved. This opportunity scheduled onto the roadmap and will be carefully addressed in future releases of...

I am glad to announce that yesterday we have published Plesk Migrator v2.19.3 (Plesk Migrator - Plesk Extensions). It completely solves the underlying issue.

> Same problem here !!! Including with Extension Site Import and Mail Import... It's weird because the Site Import does not use the functionality of backup/restore system. Could you please clarify where you get this error message? So screenshots or screencasts could also be very useful.

If your domain name was changed, you definitely need to make corresponding changes in Plesk. Probably, you don't have Domains management permission for your hosting package. Can you ask your server administrator to do it for you?

I believe you can use the following approach: from Websites&Domains, go to the Hosting Settings for your domain and change the domain name. WordPress Toolkit (if installed) will catch the domain rename event and will update the website URL accordingly. If WordPress Toolkit is not installed on...

Could you please clarify is it possible to remove this plugin using WordPress Toolkit GUI?

Most probably this is because some plugin activated on your website create files with insecure permissions.

Thank you for your report and detailed explanation of an issue. We are apologies for long silent. Actually an issue is under investigation now and we will reach you shortly with all the details.

Could you please clarify do you connect your website to WordPress Toolkit remotely, or your website located on the same Plesk server?

Thank you for clarification! We will double check compatibility of WordPress Toolkit with Must Use plugins like WordPress/health-check to ensure we do the best for such configurations. I will keep you posted if we will found something we can fix.

Thank you! This one, I believe: Name health-check-troubleshooting-mode Status must-use Version 1.7.0 Source identity 1 It looks like one of "Must Use" WordPress plugins (What are WordPress MU-Plugins?), probably, this one: WordPress/health-check... Did you know how did it get on your website...

This is really unexpected case. Could you please make the following CLI call and post the resulted plugin's details here: plesk ext wp-toolkit --info -instance-id <website identitiy> <website identity> could be obtained from the list of websites: plesk ext wp-toolkit --list Is the list of...