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Search results

  1. C

    Forwarded to devs SSL It! breaks renewal and usage of Let's Encrypt wildcard certificates when subdomains are involved

    I'm afraid that it won't help in this case. Could you please contact with our support team? We need to understand your case and why these "empty" orders aren't disappeared after running of "keep-secured" task.
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    Forwarded to devs SSL It! breaks renewal and usage of Let's Encrypt wildcard certificates when subdomains are involved

    @Hangover2 could you please run "keep-secured.php" task in Tools & Settings -> Scheduled task. It should remove such "empty" orders
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    Forwarded to devs General server certificate shown to clients with wrong e-mail address (of other user account) when clients look into SSL/TLS details

    @Peter Debik, yes i did the same things, but i've got different results. My results could be considered as expected behavior (we just don't show email of different person, which is good). So it would be great if i have an access to one of your servers which has a wrong behavior. Then we can...
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    Forwarded to devs General server certificate shown to clients with wrong e-mail address (of other user account) when clients look into SSL/TLS details

    Hello @Peter Debik! Thank you for your post. Unfortunately, i couldn't reproduce it on test server. I've got no attributes in this case. Please, contact our Support Contact Us. We need a more detailed look to your server configuration.
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    Forwarded to devs Git "additional deployment actions" sometimes not working

    @Martin.H Hello, i suggest you to do the following steps for debugging your issue: 1 First of all you should check that deployment actions really work on server. You can add the following command: touch ~/test.txt 2 I'm not aware of the way how you installed node & yarn package to your...
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    Forwarded to devs Certificate not assigned to mailserver (mail.) over ipv6

    hello @Lexz, Thank you for your report. Unfortunately i couldn't reproduce issue on test server. I created domain assigned on IPv6 address only. Then i issued a wildcard Let's Encrypt certificate and assigned it to mail domain. Next i checked certificate using two variants: - script <?php...
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    Forwarded to devs Let's Encrypt wildcard cartificates cannot be renewed automatically

    Hello @D3nnis3n, I can't say anything for sure without access to a server, but we had a list of the tickets about this issue and workaround was fixing it. Do you a problem with renewal of all wildcard certificates on your server or just some of them? Let's try to investigate issue without...
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    Forwarded to devs Let's Encrypt wildcard cartificates cannot be renewed automatically

    @D3nnis3n It is a first report about "No order for ID" issue since we've released EXTLETSENC-765 fix. Please contact with our support Plesk Help Center or try to fix the issue yourself. If you decide to fix the issue yourself you may try to renew one of these certificates manually via UI or...
  9. C

    Too many redirects error with Wordpress plugin

    @Jeffrey thank you for using a WordPress Toolkit. When exactly are such error occurs? When you are trying to open in browser a new login url? Or when you press "Login" in Toolkit? Or what? For now it looks like a completely not a Plesk or WordPress Toolkit issue, but the incorrect work of...
  10. C

    Forwarded to devs SEO Toolkit sets Rank Tracker crawls to unlimited on all existing service plans

    Hello @burnley, thanks for your request. I've created a bug XOVI-594 Expected results: "Rank Tracker crawls" limit could be configured via panel.ini extensions option. Default value should be Unlimited
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    Forwarded to devs [CentOS 7] After 17.5.3 -> 17.8.11 in-place upgrade the panel becomes unusable

    Hello @burnley, I couldn't reproduce your issue on test environment. When i click one of the buttons i see a green confirmation message and this popup window isn't shown again after refresh of the page. Looks like such issue will be very difficult to reproduce without a some details about...
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    Forwarded to devs Duplicate options in Acess control settings

    Hello @Hextrator thank you for your request Bug is confirmed: PPP-43181 Such behavior is reproduced on 18.0 Obsidian only Plesk Onyx doesn't have this issue
  13. C

    EXTWPTOOLK - Does not automatically assign databases to domains

    Hello @Hextrator Thank you for bug's request. Public bug id is EXTWPTOOLK-3093
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    Forwarded to devs Let's Encrypt button gray ("off") on "additional services" tab

    Hello @Peter Debik , Thanks for your request. Issue is fixed in Plesk Obsidian. I've created a bug PPPM-10729 in 17.8. Older versions of Plesk has this bug too but i'm not really sure that we will include such fix in MU of old versions of Plesk
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    Forwarded to devs wrong URL to open Website from Plesk Panel since last update

    @Monty, @Brujo thank you for reporting the issue. Unfortunately it was caused by MU58. We've create bug with ID PPPM-10670 which will be released with MU59 on next week. @Monty Your issue with not installed certificate and active SSL support is expected behavior. Our goal is to make Plesk...
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    Forwarded to devs Incorrect variables for translation

    @Hextrator , I'm really sorry, but after investigation we have found that this is a functionality of Repair Kit extension, so bug id have changed to EXTCERT-2345
  17. C

    Forwarded to devs Incorrect variables for translation

    Hello @Hextrator , Thank you. I've created bug with id PPPM-10638
  18. C

    Forwarded to devs Custom Button Translation

    Hello @Hextrator, Thank you for request. We've created a bug PPPM-10627 which will be fixed in a future versions of Plesk.
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    Forwarded to devs Letsencrypt is trying to validate www on subdomain even if www is turned off

    @Mike99 Hello i couldn't reproduce your issue on test environment Please contact with our support team at Plesk Help Center We need to look to the your domain's configuration and logs in more detail
  20. C

    Forwarded to devs Languagefiles breaks system

    @Edward Dekker Thanks for your post. Your zip archive with english locale template has corrupt files: Common I\en-US\common_messages_en-US.php Unix\en-US\conhelp_en-US.php These files must comply with the syntax rules PHP Syntax and Tags - w3resource Now a file Common...
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