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Search results

  1. C

    WordPress Toolkit Application Update Notifcations Not Sending

    @gbotica, Hi. We need access to your server to find a root cause of your issue. The empty list of Scheduled tasks is the strange issue, because we create (if not exists) such task in WordPres Toolkit while every update of this extension. Other extensions are doing something similar, so this...
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    Forwarded to devs Language tag display error Let's Encrypt extension in Plesk 12.5

    @Peter Debik, This issue was fixed in the latest release (released 5 March 2018) Let's Encrypt - Plesk Extensions Please, update your extension
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    WordPress Toolkit Application Update Notifcations Not Sending

    @gbotica, We've released a new version of WordPress Toolkit a few days ago - 3.0.1. Please, be sure that you have a latest version of Toolkit. (Log in to Plesk -> Extensions -> watch a version of extension) WordPress Toolkit - Plesk Extensions You should contact with our support if issue still...
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    Resolved What to do if WP Toolkit does not re-scan a "broken" instance

    @Peter Debik, this is the one of solutions. We also can add button "Refresh" and remove unnecessary (in this case) link to detail page. Seems like a good decision and we could add it to one of the our next releases. Thank you for idea!
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    Resolved What to do if WP Toolkit does not re-scan a "broken" instance

    @Peter Debik, you've attached screenshot where a number of links are shown. These links (/httpdocs, /httpdocs2) leads to a detail pages of instances (It is not a "file manager" links). When the instance is broken (it is when we can't get an info about wordpress instance) we don't have a siteurl...
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    Resolved What to do if WP Toolkit does not re-scan a "broken" instance

    Hello @Peter Debik, I tried to reproduce your issue but i couldn't do it. What i've done? 1 I Installed WordPress manually, setup it and add <U+FEFF> to the wp-config.php 2 Pressed scan Scan executed with warning: Scanning for WordPress installations was performed with errors...
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    Question How can I use pm_Hook_Applications for scan applications?

    Hello @sfsdg, Extensions API Documentation - Plesk 17.5 This hock is designed to a APS applications integration only. The "scan" method is called when somebody press button "Scan" in Applications tab. Here you've got a \pm_Domain object and you can implement any bussiness logic here according...
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    Question Is an update of panel.ini editor extention planned to include Let's encrypt?

    @Linulex , @IgorG has already mentioned EXTLETSENC-145 above. It is a common problem for all extension Let's Encrypt, WordPress, Docker e.t.c You don't need to update Panel Editor extension. You'll need to update Plesk ( not the extension) when the fix will be ready .
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    Question Is an update of panel.ini editor extention planned to include Let's encrypt?

    Hello, @Linulex The first variant is correct for Plesk >= 17.0 The second is correct for Plesk <=12.5
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    Forwarded to devs [item-action-undefined] in dropdown menu

    Hello @Webstract, Thank you for your assistance. Bug is confirmed. ID: PPPM-6305. It will be fixed in future releases and microupdates
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    Forwarded to devs Display of "Run PHP as ... served by nginx" reverting to "... served by Apache"

    Hello @Peter Debik Unfortunally i couldn't reproduce this issue at our test servers but we had a similar issue (id PPPM-5618) and it was fixed in 17.5.3 (23 march 2017). So i can't say more without access to your server. Please contact with our Support Team and tehn we could look to your...
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    Resolved xml api set Additional directives for HTTP in Apache & nginx Settings

    Hello @christian, Yes we have a bug (feature request) about it. Id is PPP-26956. It will be implemented in a future releases. We have a similar issue but for Apache server. And the problem is in PHP interpreter mostly, not really in server reload. The case (execute Plesk API queries via...
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    Issue Wordpress Toolkit unable to get admin username of site

    @PSi_101 , I've checked your case and seems like it is not really valid. I installed latest WordPress and add two plugins: Multiply Roles for user and BackWPup. Then i added a new user with roles "Administrator" and "BackWPup Admin", because i couldn't add "BackWPup Admin" role to my main admin...
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    Plesk WHMCS Bugs - unresolved

    @cyberhostpro, Hello, we will fix issue #2 in the following way: - all existed whmcs customers (who using plesk module) has prefix 'plesk_whmcs_{$whmcs_user_id}'. It will not be changed. They will continue to use these external ids to integrate with Plesk - all new users (which weren't...
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    Plesk WHMCS Bugs - unresolved

    @cyberhostpro And if i correctly understood all of those WHMCS instances are connected to the one (same) Plesk?
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    Plesk WHMCS Bugs - unresolved

    @cyberhostpro I have question about bug #2. There are a two instances of WHMCS with our module and they both connected to the same Plesk. Am i right?
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    plesk 12.5 + whmcs

    @aliilia, sorry for delay. As i know, the feature is planned to devlop, but nobody can tell me when exactly we will implement it. Sorry again. @parallelsbox, we weren't providers of PleskReseller module, but in Plesk module we have a reseller accounts support: - get reseller, add/delete, set...
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    Plesk Install not recongnised as a fresh install

    @ShamirP, These issues hasn't any relation to Plesk. It is just a WordPress issues. The source client's issue was reproduced by me on test environment. This comes from incorrect content which WordPress asks to replace in web.config for IIS server. If these rewrite rules are applied that there...
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    Plesk Install not recongnised as a fresh install

    @ShamirP, we will investigate your issue and reply in a few days
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    plesk 12.5 + whmcs

    @aliilia, As i said before we understand your issue. Now we aretrying to find solution for you. May be it'll be a new version of the WHMCS module which can work with old and current logic. I think that answer be ready in one-two weeks
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