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Try this: chown apache:apache /var/log/httpd/suexec_log Also, check permissions for suexec binary stat /usr/sbin/suexec chmod 4510 /usr/sbin/suexec If you purchased Plesk license directly from Plesk consider to contact support to speed up the issue resolution

Nice, glad to hear that it works now )

Hi, If a database is created via Plesk and registered in Plesk under a subscription, you can link DB to a domain as follows: - browse to Domain > Databases page in Plesk - there is a drop-down menu 'Related to' against databse name - select a domain that you would like to link with a particular...

Hi, Check if you have modsecurity enabled, disable it temporary and try to access a webmail

Hi, Try to follow steps from this article - Recalculating Statistics for Previous Months

Hi Check name resolving globally and locally nslookup <domain_name> 8.8.8.8 nslookup <domain_name> localhost If it can be resolved locally, then its ok on Plesk side. If it cannot be resolved globally, make sure that Plesk is configured as responsible name server on registrar side. For sending...

You can use Plesk Migrator extension and move subscriptions between Plesk servers You can use Site Import feature And you can use Git extension to pull source code changes on your PROD server. You can configure local Git repository on DEV server

If the domain name can be resolved locally, then I suggest you to check the settings on Domain Registrar side to make sure that Name Server that is responsible for your domain have information about domain. Or to verify that Plesk Server is set as a name server.

Hi, Securing a website with SSL certificate and DNS service are not the same actually, so the fact that you did not remove SSL certificate should not affect domain name resolving. Here is some troubleshooting steps you can follow: - connect to the Plesk server via command line and check how is...

Hi, If I understood you correctly, this is kind of licensing question. If you have 2 Plesk instances, you will need 2 license key per each server. Let me know if this is not the case.

Hi, I can try to help you, if the problem is still persists, but keep in mind that Plesk Onyx version is not supported anymore and my help can be limited.

Hi, Information about Apache modules stored here in PSA database: select * from ServiceNodeEnvironment where section='webservice' and name='apache_modules_list'\G It is stored as a JSON array, but it is possible to read. Also, you can try to switch MPM Mode from Event to Prefork. It allows to...

I can suggest you try the following: - install updates as the latest version of Plesk is 18.0.46 - when the server is slow, check process usage using 'top' command and check which process consumes CPU, then check logs regarding this process/service to find more details about it - try to check...

Hi There is no feature in Plesk that allows to select different storage drives on a system. The question has been partially answered in the following thread: https://talk.plesk.com/threads/how-to-add-multiple-disks.338079/ Also, if you have a volume group configured on the server you can add an...

If Plesk server is accessible on the same device with another ISP, you can troubleshoot the connection issue connected to Jio ISP and report it to them directly or report it to a data center where Plesk server is hosted. If you find that there are some Plesk specific issues, reply to this thread

Also, you can try to setup Mail Autodiscover feature: Access Your Mailbox How to manage mail autodiscover in Plesk Obsidian? How does mail autodiscover function work in Plesk?

sorry for the delay. The values below are for Apache web server set the value of MaxConnectionsPerChild to zero set the value of MaxSpareThreads to the same value as MaxRequestWorkers For troubleshooting purposes try to increase it high and if it helps, late you can gradually decrease the value...

Thanks. The error is generic, it is no clear what is the root cause, if this is the server or application itself. I can suggest the following: Apache: set the value of MaxConnectionsPerChild to zero set the value of MaxSpareThreads to the same value as MaxRequestWorkers nginx...

Hi, can you tell how many resources your server has? Just to see a full picture

Hi, Try the following: - run plesk installer plesk installer - in command interface select Web hosting, then PHP interpreter versions on the next page - there is PHP from OS vendor option, if this is checked as installed : uncheck it to follow uninstallation procedure - after that run installer...