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Search results

  1. T

    Question Changes to reseller and/or serviceplans?

    We're seeing issues where our resellers can no longer create new subscriptions, due to incompatible settings in the reseller's serviceplan and the limits configured on the reseller. We are getting complaints from multiple resellers on multiple servers, while we didn't make any changes to the...
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    Update error

    Correct. But we do a little bit more. This is from our internal wiki: - Install all sw-libboost* packages prior to running apt-get upgrade. - After upgrade, some paths are no longer correct and needs to be adjusted: /etc/odbcinst.ini path to ODBC /etc/psa/psa.conf path to mysql/mariadb...
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    Issue Dependency troubles with PHP5 and mpm_event.

    Description There is an issue when using Plesk on Debian/Ubuntu machines and Apache running in mpm event (instead of the more commonly used mpm prefork). When there are updates to PHP delivered by the Debian package maintainers the libapache2-mod-php5 is also updated. This causes the...
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    Update error

    I have done just that dozens of times, without issues. Just run the /opt/psa/admin/bin/autostaller after the apt-get dist-upgrade is funny completed and you're fine.
  5. T

    Update error

    The repositories to install.plesk.com for Debian Squeeze seem to be gone. I also noticed this a few weeks ago. However, you do _not_ need to use the Squeeze repo when youre upgrading from Squeeze to Wheezy. You can just replace all occurences in /etc/apt/sources.list from squeeze to wheezy and...
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    Update error

    Please be aware that this issue also occures on systems running Debian Squeeze (version 6). It seems that Plesk has removed support for Debian Squeeze from its update servers.
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    [PPP-22957] Restoring backup from other IMAP/POP server bounces mail

    Description When restoring a backup from a Plesk machine that was running another mail server, mail to that domain is softbounced permanently with a 4xx. eg. Plesk backup contains backup from a machine running Courier and you are restoring to a machine running Dovecot or vice versa. Version...
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    New Mailbox ERROR

    I had this same error, and managed to resolve it using: https://kb.plesk.com/en/121095 In my specific case I had 1 hit on the check "Check that every mail account in the mail table has corresponding entry in the accounts table:". Removed that account and it solved the error/isse.
  9. T

    Mail forwarding loop

    If you have set "soft_bounce" to yes, as we did.. This might help you: find /var/spool/postfix/deferred/ -type f -print | xargs -I {} sed -i "s/Delivered-To/DankZiggo-To/g" {} && sed -i "s/^soft_bounce = yes/soft_bounce = no/g" /etc/postfix/main.cf && postsuper -r ALL && /etc/init.d/postfix restart
  10. T

    Mail forwarding loop

    Ziggo has just resolved the issue, I can confirm the issue is resolved.
  11. T

    Mail forwarding loop

    Ziggo is now aware of and has confirmed the issue.
  12. T

    Mail forwarding loop

    I can now confirm Ziggo wrongly adds "Delivered-To" headers into their mail (confirmed by traffic sniffing). I'll try to contact Ziggo, but I have very little hope this will work
  13. T

    Mail forwarding loop

    LinqHost: Could you please verify? It looks to me like Ziggo has changed their infrastructure, so that it adds a new header "Delivered-To". This header leads Postfix to believe the mail is already delivered, returning mail forwarding loop.
  14. T

    Mail forwarding loop

    Upon closer inspection, it looks like all the troubling e-mail is coming from Ziggo. That means either the sending SMTP server is Ziggo, or it is an Ziggo customer that is trying to send e-mail over our SMTP service.
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    Mail forwarding loop

    Hi. Glad to hear we're not the only one. We are not using SpamExperts. How are you using SpamExperts? Is the MX for the troubling domain directed to SpamExperts? Or is it something else? Maybe we can atleast pinpoint a little bit more?
  16. T

    Mail forwarding loop

    Some extra details: - The mail address that has these issues does not have any forwarding configured in Plesk. They are regular mailboxes. - Running mchk does not solve the issue. - Issue has been seen on atleast 15 machines. - The issue is also seen with outgoing mail to external addresses
  17. T

    How can i cancel my contract?

    It sounds like you want to move your website to another hosting company. That has nothing to do with Plesk itself.
  18. T

    Mail forwarding loop

    Since today, 17 march 2016 about 10:45 CET we are seeing mail bounces for random users on random mails. Not all mail is bounced. Bounce message is: "status=bounced (mail forwarding loop for [email protected])" We are seeing this on all our Plesk machines since today, 10:45 CET. The logs do not give any...
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    Contribution DirectAdmin 2 Plesk Migration

    I have been working on a DirectAdmin 2 Plesk migration script. This is work in progress and "AS IS". It also requires some general Linux/programming skills to use. Is it not meant as a ready-to-use migration system. It needs work. No documentation as of now. You can get it from Git...
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    Contribution DirectAdmin 2 Plesk Migration

    And perhaps it is also nice to point intested parties to our cp2plesk script: https://github.com/rudybroersma/cp2plesk I am aware that Plesk Migration Manager has a cPanel to Plesk migration function, but it doesn't work properly for migrating hundres of sites. For example, it does not search...
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