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There are two reasons to see this error message. First one is that this message for. For example if you try to login using the same name in two different browser, first session will be invalidated and you'll see this error message. Another reason to see the error is AtMail's bug. I have mailbox...

There are two reasons of the message "Message loading failed..". First one is that this message for. For example if you try to open AtMail in two browser and use the same login, first session will be invalidated and this message will be shown. Another reason to see the message is AtMail's bug...

Sitebuilder 4.5.0 was released tomorow and ready for downloads :)

First of all, you must return correct hostname for SB by running the following command: sb_config --sb_host_ip=213.246.xx.xx --sb_hostname=sitebuilder.xxxx.com Then set up correct location of SB's Remote API for Plesk by running: /usr/local/psa/bin/sitebuilder -s...

Try to use http://sitebuilder.xxxx.com/ServiceFacade/4.1/ as "Sitebuilder server URL". This can help you.

Really SB 4.0.0+ use /usr/local/sitebuilder/etc/php.ini (or /opt/sitebuilder/etc/php.ini)

This problem was introduced in 4.1.0 version :( The patch will be available tomorrow (you can get it using support).

I think that it's not a good idea to modify Sitebuilder's internals by yourself. It's better and safer to contact support.

Problems with feedback requires more investigation, so please contact support by filling the form: https://www.swsoft.com/support/sitebuilder/form/ Only user (not a site) can be assigned to the plan. So this phrase is incorrect, try to reword you question. Did this problem appeare after...

You can use 'external login' handler. See http://kb.swsoft.com/en/1324

Skin creation guide will be avaliable soon. Sorry, but cann't say exact dates.

It's impossible to upload custom banner in template av-160 in Linux/Unix version of Sitebuilder. May be you have seen such feature for template av-160 at Windows version.

You can suggest your client to clear the browser cache and try to relogin into Sitebuilder. Also try to recommend to check this using an alternative browser.

There is no direct possibility to restore deleted site.

Ability to remove images uploaded into WYSIWYG at Edit step will be in the upcoming SB 4.1.0.

There are two ways: * disable all modules for those customers * force them to publish sites to the location, which is under your control and there you can install all needed extensions Really, if it's under your control there is no any major difference to install extension on the single...

One possible reason can be migration from SB v3.x to SB 4.0.0. This problem requires more investigations on your server, so contact support - https://www.swsoft.com/support/sitebuilder/form/

As I can see by your output and http://forum.swsoft.com/showthread.php?s=&threadid=49263, that problem with sitebuilder3.so is absent now :)

Looks like that old PHP is used for new SB. Can you provide the output of http://<you-sb-host>/check.php ? And also information about PHP can be usefull. Run the following command on the server: echo "<?php phpinfo();" > /usr/local/sitebuilder/htdocs/phpinfo.php And provide the output of...

What version of SB do you use?