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Search results

  1. A

    Issue renaming main domain doesn't rename the subscription folder

    Hello, please look at the logs, maybe some errors can prevent folder renaming. Also, I think it's a good idea to repair the domain "plesk repair all example.com"
  2. A

    Question Port forwarding

    Hello, you can add the listen directive on the "Plesk->example.com->Apache & Nginx settings" page but your subdomain will be available on 80/443 ports as well
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    Question Log rotation time

    Hello, plesk uses the https://linux.die.net/man/8/logrotate to rotate logs, according to the documentation monthly Log files are rotated the first time logrotate is run in a month (this is normally on the first day of the month).
  4. A

    Resolved "Changing domain name" attempt in "domain list" results in "JSON error"

    Hello, could you provide console and network logs from a browser?
  5. A

    Resolved Incoming mail problem from certain domains only

    Hello, looks like there is misconfiguration for the external domain but there is the workaround https://support.plesk.com/hc/en-us/articles/12377114685079-How-to-exclude-a-domain-from-DMARC-check-in-Plesk-for-Linux
  6. A

    Question install node npm pack with non root privileges

    Hello, in order to install global packages you need to have root privileges
  7. A

    Question mysql_native_password to caching_sha2_password for database user

    Hello, if you use MySQL 8 you can change the default plugin but there are no guarantees
  8. A

    Resolved Backup issue, wordpress toolkit

    Hello, Looks like there are some issues with the ZIP on ubuntu 24. Maybe this link can help zip in ubuntu 24.04 getting buffer overflow if right single quote mark present
  9. A

    Issue Unable to set Disk Read and Disk write limit in service plan

    hello, please enable debug mode for Plesk https://support.plesk.com/hc/en-us/articles/12377672365975-How-to-enable-disable-Plesk-debug-mode and look at logs
  10. A

    Question Cannot change Webmail

    Hello, you can enable the debug mode for Plesk https://support.plesk.com/hc/en-us/articles/12377672365975-How-to-enable-disable-Plesk-debug-mode and check logs, maybe some clues will be found
  11. A

    Issue Migration problem

    Hello, please take a look into logs /usr/local/psa/var/modules/panel-migrator/sessions/* For instance, I found a similar problem and it was related to "Shell access is not enabled on your account!". Maybe it is your case as well.
  12. A

    Question How to Disable Browser Console Logs

    Hello, I think there are no options in Plesk to hide or disable all logs in the browser console. In my opinion that should be done by a website developer
  13. A

    Resolved 504 Gateway timeout for nodejs config on plesk

    Hello, could you reproduce the error using this simple application? var http = require('http') http.createServer(onRequest).listen(3000); console.log('Server has started'); function onRequest(request, response){ console.log('request: ' + request.url); response.writeHead(200)...
  14. A

    Question Add another domain in the running website

    Hello, I believe that domain aliases can help you Adding Domain Aliases
  15. A

    Issue mailman3 web-interface: Link missing in mail, 404 when clicking "manage list" in plesk

    Hello, thank you for your feedback. We will confirm the described bugs and fix them in the future.
  16. A

    Resolved Mailman3: Backup-Restore triggers welcome mail and takes a long time

    Hello, thank you for your feedback. We will confirm the described bugs and fix them in the future.
  17. A

    Question How to manage a website from Plesk when installed over terminal?

    Hello, I guess the following steps can help: Add a subdomain navidrome.mydomain.de Uncheck Proxy mode option at Domain > navidrome.mydomain.de > Apache and Nginx Settings. Configure Nginx location / { proxy_set_header X-Forwarded-For $remote_addr; proxy_set_header Host $http_host; proxy_pass...
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    Question How to edit the Custom URL Plesk login page?

    Hello, if I understand you right you need a customized Plesk URL https://support.plesk.com/hc/en-us/articles/12377745012247-How-to-customize-Plesk-URL
  19. A

    Question How to deploy React app?

    It's hard to say because I don't know how a PrestaShop website was implemented but I think you can rename the websites. In this case, you can always restore the old website.
  20. A

    Issue 403 Errror after import demo theme

    Hello, It might be related to the wrong file permissions, you can fix them by running the command plesk repair fs example.com
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