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Search results

  1. V

    SOLVED - Plesk 12.5 (Upgrade) - GUI Problem

    And also one more question: Do you have some your own extensions not provided by extension catalog?
  2. V

    SOLVED - Plesk 12.5 (Upgrade) - GUI Problem

    Seems your upgrade finished with error. Try to run in console "plesk repair installation".
  3. V

    Mobile Manager Down After Failed Plesk Upgrade

    Looks like broken upgrade to 12.5. There is no such code in 12.5.
  4. V

    Mobile Manager Down After Failed Plesk Upgrade

    Try to look error details in logs: panel.log on Linux: http://kb.odin.com/111283 or php_error.log on Windows: http://kb.odin.com/111289
  5. V

    SOLVED - Plesk 12.5 (Upgrade) - GUI Problem

    Hi @Patrick_Piet. Maybe there are some javascript errors? In settings click developer tools > console and reload the page.
  6. V

    Error when open Database list

    Try to run in CLI: "plesk repair db". It'll check the consistency of the database.
  7. V

    Domains with webmail enabled missing from /etc/nginx/plesk.conf.d/webmails

    Hi @Hostasaurus.Com Unfortunately, I cannot reproduce your issue on our test environment. Could you please provide more details (output of command "plesk version").
  8. V

    Error when open Database list

    Hi @daniiii_e! Seems there is some inconsistency in your Plesk database. It leads to this error. What version of Plesk do you use?
  9. V

    12.5.30 - Watchdog sends reports saying apache is old ?

    Yes, we daily test Plesk on CentOS 7.1 the same as on all others supported OSes. We are researching and trying to reproduce your issue with FTP.
  10. V

    12.5.30 - Watchdog sends reports saying apache is old ?

    Thank you for additional information. I reproduced both issues on our test environment. I reported bugs with internals IDs PPP-17755 (about Apache) and PPP-17756 (about server restart). I hope they will be fixed in nearest microupdates.
  11. V

    12.5.30 - Watchdog sends reports saying apache is old ?

    Hi @Reqlez! Unfortunately, I cannot reproduce the issue on our test environment. Could you please post here output of command "plesk version" and output of security scan provided by watchdog.
  12. V

    Mobile Manager Down After Failed Plesk Upgrade

    In the same database. Seems it's corrupted. Reinstallation should help to fix the issue.
  13. V

    Mobile Manager Down After Failed Plesk Upgrade

    Hi @smirking! This table is in local SQLite database of extension Plesk Mobile Center. Try to remove this extension and add it again using Extension Catalog. The mobile app most possibly will ask to enter your admin credentials again.
  14. V

    Plesk 12.5 memory_limit not applied in fast-cgi mode

    Hi @CrK01! Unfortunately, I cannot reproduce your issue. Could you please provide more details: - What is your OS? - What PHP handler do you use (provided by OS vendor or provided by Odin)? - How do you check that memory_limit doesn't work? Maybe some screenshots will help to reproduce the...
  15. V

    Plesk 12.5 - event handler issue

    Hi @Adam_K60! From the error message I can suppose that there is no mail service on the subscriptions which fail. Are these subscriptions created based on the same service plan? Could you please check manually if mail service is enabled on the subscriptions which fail.
  16. V

    ERROR: Call to undefined method PHosting_Apache::getPHPCliPath() (Adapter.php:134)

    Hi @Jolene MacFadden! The errors states that you PHP handler doesn't have CLI path. And the CLI path is required for Wordpress Toolkit correct work. Could you please describe the way how you installed the PHP handler used on your domain? I recommend you to use PHP provided by Odin. They are...
  17. V

    [PPP-17663] PHP FPM does not work with PathInfo - leading to 404 errors

    Sorry for misleading you. Just checked again: this bug wasn't included in MU#4 but will be included in MU#5.
  18. V

    [PPP-17663] PHP FPM does not work with PathInfo - leading to 404 errors

    We don't force reconfiguration of all sites during microupdate installation. You can run: # plesk repair web -domains-only To force reconfiguration of all sites.
  19. V

    Plesk 12.5 causes apache restart caught SIGTERM, shutting down

    Hi @CrK01! The issue is fixed in Plesk 12.5 MU#4. It was published today. Try to run update.
  20. V

    [PPP-17717] Unable to get server IP. Error: Client: unable to select: no such row in the table

    Hi @Shane Corgatelli! Thank you for reporting the issue. It's not an inconsistency in your database. I confirm that it's bug with ID PPP-17717 in our internal tracker. I hope it'll be fixed in nearest microupdates for Plesk 12.5. The only workaround is to use admin account instead of...
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