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Search results

  1. V

    Plesk 12 php_handler no such file or directory

    Hi @ArtyDooty! Could you post here output of: ls -la /usr/local/psa/bin/
  2. V

    IP Address Default Site

    Hi @SoleTrader! Of course site creation part can help with investigation.
  3. V

    Unable to configure the web server: Execution failed

    What are the permissions of file /etc/httpd/conf/modsecurity.d/rules/tortix/modsec/50_plesk_basic_asl_rules.conf ?
  4. V

    service-plan-addon > add

    We have a request to change this behavior but unfortunately it's not fixed in Plesk 12.5. Usually during integration before posting permissions you can request available permissions: http://download1.parallels.com/Plesk/Doc/it-IT/online/plesk-api-rpc/index.htm?fileName=68358.htm
  5. V

    Backup Manager - Access denied

    Hello, Seems I got the reason. Check the following options: Tools&Settings > Custom View Settings: 1. Backup manager on Administrative tools tab 2. Data backup and restoration (2 options) on Hosting tools tab Seems on both tabs options should be enabled to get access to backup manager.
  6. V

    Plesk 12.5 for Windows RTM is out

    Hi @Cosmin_Martin! Everything depends on purpose of your server. If this is just server for your own purposes and sites I strongly recommend you to use Plesk 12.5 because it has more features. For production server with big amount of customers everything depends on you administrator skills and...
  7. V

    Hide Domain Aliases Power User View

    Thanks a lot for provided information. Unfortunately, there is no such option now. Could you please fill a request here https://plesk.uservoice.com/forums/184549-feature-suggestions I haven't found something similar.
  8. V

    Why is Plesk still generating sha1 certs?!

    Hello, Just checked again: the issue is already fixed in Plesk 12.5
  9. V

    service-plan-addon > add

    Hi @lippoliv There are several issues in your request packet: 1. The order of nodes is important. <php-settings> node should be the last one. So the order should look like: name, limits, hosting, performance, permissions, php-settings 2. Node hosting should have just list of properties without...
  10. V

    Hide Domain Aliases Power User View

    Hi @bsass I suppose there is not such option. Could you please describe what is your case and why do you need it?
  11. V

    Installing provided PHP FPM Packages

    Hi @RedEnzian! What is your version of Plesk and OS? PHP-FPM on Apache is available only for Plesk 12.5 and on Apache 2.4.
  12. V

    Unable to manage client server domains

    Hi @Necroman! Thank you for the feedback. Current idea of the app is to allow manage only domains of the specified account. Could you please describe your scenario? And how would you like to manage customer domains (where should be list of customers, etc)?
  13. V

    [PPP-17530] Total mailboxes quota - not working

    To make quota per mailbox use mail box size limit. You shouldn't be able to create mailbox more than this limit. Total mailbox quota now don't limit mailbox size when your are creating mailbox. This limit only works on the side of mail server. You can just correctly adjust this 2 limits. The...
  14. V

    [PPP-17530] Total mailboxes quota - not working

    The solution is to set mailbox size limit in service plan Total mailbox quota can help you (if it's supported by mail server. In your case it's supported on IceWarp) The idea is the same as for webspace and domains: you have total disk space for all domains in webspace and don't try to...
  15. V

    Cannot Delete Email Address

    Hello, Thank you for reporting the issue. I confirm that it's bug that you cannot remove mailbox after migration. It has ID PPP-17523 in out internal tracker. I hope it'll be fixed in nearest microupdates for Plesk 12.5
  16. V

    [PPP-17530] Total mailboxes quota - not working

    Hi @wallodya! Disk space used for mailboxes is counted into total disk usage. If your customer exceed the limit of disk usage he can be suspended (depends on overuse policy selected in service plan). As I understand your case: you would like to make quota on the side of mail server (set max...
  17. V

    Resolved Mail - Auto-Reply Not Working

    Hi @Guimo! Unfortunately I cannot reproduce your issue on our test environment. But there is one parameter I want to pay your attention: "Send an automatic response to a unique email address no more than". Maybe autoreply to your email has been already sent?
  18. V

    [PPP-17531] WordPress Toolkit Broken on 12.5

    Hi @John Van Ham! Thank you for reporting the issue. I confirm it's a bug with ID PPP-17531 in our internal tracker. I hope it'll be fixed in nearest microupdates. In fact your workaround will work until next scan of WordPress installations. And after microupdate you'll detach this...
  19. V

    [PPP-17530] Total mailboxes quota - not working

    Hi @wallodya! Thank you for reporting the issue. In fact there are several issues here: 1. On account tab always zero is shown as used. I confirm that it's bug with ID PPP-17530 in our internal tracker. I hope it'll be fixed in nearest microupdates for Plesk 12.5. 2. You can set mailbox size...
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