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Search results

  1. Hex

    Issue my nwe website only work on my pc

    Remove Cookies, change the browser. contact your browser support.:)
  2. Hex

    Resolved 500 Plesk\Exception\Database

    I know you don't like to upgrade from 1GB RAM to 2G for just 1 website or 1 extra plugin but it's advised to upgrade if your website gets more visitors within small period of time. Another workaround is to use Cgroup to put hard memory limit on 1 Domain/Subscription to not affect Plesk and case...
  3. Hex

    Resolved 500 Plesk\Exception\Database

    He is consuming SWAP like a hot cake, that is an indication of low random memory. Plesk works in must OS editions without issues, however, be careful when you choose one.
  4. Hex

    Resolved Issue mail stuck in waitlist mails

    Even if you have the option, All cloud service providers block all sending ports by default to protect thire IP Pools from possible abuse from any customer. you must request them to open it, they may possibly request you to attach your server IP with rDNS/TXT record to your domain name to detect...
  5. Hex

    Question Combining "Wordpress" and "Website & Domains" pages

    I like the way of thinking from a customer corner, this is Must be combined without hesitation. I don't need to tell a story but, 2 days ago, I was testing some WP plugins on different PHP version, I remember navigating multiple times to WPTK page to just disable the plugin and activating it...
  6. Hex

    Resolved Change the disk where the domains are stored

    If you didn't install Plesk yet: mkdir -p /var/www/vhosts lsblk mount /dev/<yourdevicename>/ /var/www/vhosts lsblk (make sure it's mounted) Then Install Plesk. If you already installed Plesk: mkdir /var/www/vhosts2 mv /var/www/vhosts/* /var/www/vhosts2 lsblk (get your device name)...
  7. Hex

    Issue High CPU load every hour

    Maybe. Use Grafana Detailed Monitoring to see a better view of these spikes, for most cases it's a cron job related to WP plugin or maintenance cron for Plesk WP-Toolkit.
  8. Hex

    Resolved Change the disk where the domains are stored

    You can use different hard drive/partition even for specific domain if you want, but you need to prepare/mount these locations before using any transfer tools.
  9. Hex

    Question Force to update Service plane to domain

    You're asking in the wrong section btw. Primarily you should use the service plan tab on the left side of the panel, not customizing from within the subscription. If not, it might be something else preventing your subscriptions from syncing.
  10. Hex

    Connect with a domain name

    Go to your domain page > click on Web Hosting Access in Hosting and Settings tab Change the IP from the dropdown to 3.109.31.170 and click save Delete the old IP from the list
  11. Hex

    Connect with a domain name

    What is the result of this on your side ???
  12. Hex

    Issue Amazon Lightsail Plesk webmail

    Create a CNAME DNS record with webmail.mydomain.com in your DNS
  13. Hex

    Connect with a domain name

    So, your problem solved or what?
  14. Hex

    Connect with a domain name

    You want to change the primary address because you restored Plesk from old snapshot. correct? Your current private IP is with Lightsail is 172.26.4.107 should appear after clicking reread button.
  15. Hex

    Connect with a domain name

    As I can see from your other posts, you have hard time dealing with dynamic IPs, I suggest you start over and create a static IP address on lightsail and point your domain to it, that's it. and don't forget the DNS propagation takes time with namecheap so don't push this up. You can check this...
  16. Hex

    Forwarded to devs Advisor shows WordPress recommendations for disabled WP service plans

    Username: TITLE Advisor shows WordPress recommendations for disabled WP service plans PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE 18.0.40 PROBLEM DESCRIPTION The idea of advising on something that is already disabled is non sense. When you disable WP Toolkit on a service...
  17. Hex

    Question Export mails mbox?

    The manual conversion from Plesk backup email folders for 120 mailboxes is nearly impossible. Unfortunately, Your client must use IMAP protocol to dig into these accounts individually to export these emails one by one or folder by folder. I suggest you to offer him an upgrade or increase in...
  18. Hex

    Question Massive price increase for reseller licenses?

    My cat food price has increased 70%, no features or improvements in the content whatsoever.
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