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Hi Peter, Thanks a lot for trying to help me. I don´t know why, there is only a "open" button, not an uninstall one...

Hello, After having changed the IP of one of my plesk servers, the slave DNS manager tool which is installed in this server has stopped to work. The zones are not sync to the slave dns server. I delete the slave servers configuration in the slave DNS manager tool and added them again but still...

Hello, For those who have this issue in the future this can be fixed if you check "Use serial number format recommended by IETF and RIPE" checkbox under: Domains -> domain.com -> DNS configuration -> Configuration tab Regards

Hello, Thanks for your reply again. After review the logs and don´t find anything I opened a ticket in plesk support. I will update this one if we find the problem and how to fix it. Regards

Hello and thanks for your help Plesk version is 18.0.47 Update 5. This is what I see: Also I try to reconfigure the domain with cli, reset DNS records of the domain, modify them... nothing works, the domain DNS records does not update...

He AyAmshanov. Thanks for you reply. I checked the troubleshooting and no logs with any error. The problem is that if I resync the DNS servers in the slave DNS manager and I go to /var/cache/bind the records of this domain are not updated: -rw-r--r-- 1 bind bind 911 oct 28 18:15 domain.com...

Hello, I have an issue with a site a migrated from one plesk server to another plesk server. After the migration is completed DNS settings does not work in slave DNS manager for this site. The DNS settings in the site in the control panel (for example the A registry point to a external IP...

Problem is fixed itself so maybe was the cache. Thanks a lot

Hi, I checked the DNS configuration of the domain in the new server and nothing point to the old server. Also if you do a ping from outside all is correct. The problem is when you ping the domain from a server inside our network, so, in example, the mails sending form a server inside our...

Hello, I deleted yesterday a domain form one of my servers (here in the ping OLD_SERVER) (Plesk Obsidian) and migrate to another server. But if I do a ping from one of my servers to this domain, the ping goes to the server that the domain was deleted instead to the new location...

Hello, I made changes in DNS records of a client to point mail to office365. Also I switched off mail after the changement. I made it a lot of times but this time when I send a mail from a domain in one of our servers I receive this error: Host or domain name not found. Name service error...

Thank you very much for your answer.

Thanks for the reply. The record I obtained is: v=spf1 a mx a:server.domain.com ip4:x.x.x.x ?all It is similar as yours? Any more to add?

Hello, When I send a mail to a gmail account, if I check the headers of the mail in gmail I see this: Received: from webmail.domain.com (localhost [IPv6:::1]) by server.domain.com (Postfix) (where domain.com and server.domain.com is the name of the domain and the name of the server) But I...

As nearly all the mail sent from my Plesk servers goes to spam in gmail or hotmail and after checked all I can check, I am wondering what is your best DNS SPF TXT record for your domains. I found a lot of examples but I don´t know what is the best line to tune the record. Can you please tell me...

Same problem here, when the fix will be ready please tell us. Thank you!

Hello, I have an issue in a Debian 8 server with Plesk Obsidian when I try to shedule a backup: 500 PleskException Message SSL certificate problem: certificate has expired File Catalog.php I found this entry in plesk db...

For me it is useful for linking an account from our website to the client control panel. If the client change the password, the link does not work...

Hello, A simple question. It is possible to configure a domain (suscription/client) without the customer (owner rol or another rol) being able to change or modify the plesk panel user and password? So I want that me can change the password but not the client. Thanks

Also I can´t unistall it manually: plesk bin extension -u email-security [2022-01-31 10:52:35.713] ERR [extension/email-security] The execution of pre-uninstall.php has failed with the following message: [2022-01-31 10:52:35.167] ERR [extension/email-security] SQLSTATE[HY000] [1045] Access...