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Search results

  1. KirkM

    Domain List favicons not showing in Service Provider View [PPS-13769]

    Username: TITLE Domain List favicons not showing in Service Provider View PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Plesk Obsidian 18.0.49 (update 1) AlmaLinux 8.7 (Stone Smilodon) Intel(R) Xeon(R) CPU E3-1230 v6 @ 3.50GHz (8 core(s)) PROBLEM DESCRIPTION Issue explained here...
  2. KirkM

    Resolved Panel domain list favicons not showing

    I will open the ticket but definitely can not provide access to my server. Besides my own policy of access only to a select few authorized personnel under my direction, I can't legally since I have binding contracts with a couple of international corporations that specifically state that no one...
  3. KirkM

    Resolved Panel domain list favicons not showing

    That's funny. I definitely would have filed a bug report but I thought it was done on purpose since it was pretty obvious it only worked in Power User view and not in Service Provider view had it been checked by devs after the feature was added. Thanks for filing the issue for me. It will be...
  4. KirkM

    Resolved Panel domain list favicons not showing

    Figured it out. It only works in power user view and not service provider view, which makes it worthless to me since I need to always be in service provider view to oversee my admin domains and my clients' domains. power user view doesn't show any domains not admin's.
  5. KirkM

    Resolved Panel domain list favicons not showing

    Change list for Plesk Obsidian 18.0.49 (update 1) shows: My panel.ini file shows: I logged out, ssh to server and restarted plesk and panel services but I don't see the favicons in the domain list as this added feature states. Is there anything else I need to do?
  6. KirkM

    Resolved Scheduled Backups running at wrong time

    Update: I fixed it by restarting mariadb a couple of times. It didn't seem to do anything before but now it appears in sync. Very strange behavior of this server since the re-image and restore. Thanks for your help.
  7. KirkM

    Resolved Scheduled Backups running at wrong time

    @yborzykina Thanks for your reply. I did do a quick check of global timezone with phpMyAdmin when this started and it looked ok: @@global.time_zone SYSTEM I then checked the server time from the CLI just to make sure it was set correctly: [root@secure ~]# date Tue Nov 22 10:14:23 PST...
  8. KirkM

    Resolved Scheduled Backups running at wrong time

    Updated Obsidian 18.0.47 to 18.0.48 and then did a full server backup to remote FTP before doing a kernel update. Been lucky for a couple of years with kernel updates but not this time. Server completely crashed. After all night on the rescue console, I gave up and re-imaged the server and...
  9. KirkM

    Issue 18.0.30 update broke FTPS backups

    That's interesting. I am not sure of the exact date the upgrade and subsequent immediate failures started happening but it had to be a week or so before my first post on Sept. 17. My backup log also showed no errors. I can't find errors in any logs. Does it work using FTP instead of FTPS? Do...
  10. KirkM

    Issue 18.0.30 update broke FTPS backups

    Annnnnd... it is now failing again after less than 24 hours.
  11. KirkM

    Issue 18.0.30 update broke FTPS backups

    So I noticed that there is Update 1 now for 18.0.30. I first tested FTPS and it failed again. I immediately installed the panel update and ran the exact same backup again and it works. Looks like either the update repaired whatever might have gone wrong with the previous 18.0.30 update on my...
  12. KirkM

    Issue 18.0.30 update broke FTPS backups

    It supports TLS 1.2 and 1.3. It does NOT support TLS 1.1. As I said, it worked just fine using FTPS for months and broke the day of the 18.0.30 update so unless that update changed to only use TLS 1.1 (which I find unlikely), the TLS version isn't the problem on the remote backup server. I...
  13. KirkM

    Issue 18.0.30 update broke FTPS backups

    New test: - Create local backup to psa dumps - download to local computer - upload to IONOS HiDrive - change naming to fit format for remote FTP backups - restore from remote ftp This works. [UPDATE] Backing up to remote ftp without FTPS and passive mode on works perfectly. 18.0.30 has broken...
  14. KirkM

    Issue 18.0.30 update broke FTPS backups

    It is definitely an FTPS issue regarding the archive metadata. - Backup to server PSA dumps is fine and restores correctly - Backup to FTPS on IONOS HiDrive shows error after backup and file that is written is slightly larger than a valid dumps backup: And attempts to restore the remote file...
  15. KirkM

    Issue 18.0.30 update broke FTPS backups

    Well that didn't work either...
  16. KirkM

    Issue 18.0.30 update broke FTPS backups

    No, I never have that checked. All backups are full backups. The error occurs with both manual and scheduled backups - always full backups with no multivolume. I am going to try completely wiping the scheduled backups and the remote FTP server settings to see if something there went bad...
  17. KirkM

    Issue 18.0.30 update broke FTPS backups

    Thank you for your reply Peter. I had read on other threads about this and did check the psa.BackupsScheduled table and there is only one of each scheduled backup listed. I did observe the full server backup the other day writing the backup and then starting a second one before the first one...
  18. KirkM

    Issue 18.0.30 update broke FTPS backups

    Remote FTP backups have been working perfectly until the panel updated to 18.0.30. All backups, domain and full server are throwing error messages: FULL SERVER: DOMAINS: I have only a couple hundred MB used on a 2 TB remote backup drive so it isn't out of space. It doesn't appear to be a...
  19. KirkM

    Resolved Port 25 closed cannot send email

    I have been with 1&1 (now Ionos) for literally decades but always had a dedicated hardware box (since cloud servers didn't exist when I started doing this). I have always created my own custom nameservers and specific DNS templates for some of my specialized applications. I didn't really know...
  20. KirkM

    Resolved Port 25 closed cannot send email

    I probably should have said "custom nameservers" to be more clear. No, it is not "non-Plesk nameservers, I use Plesk to handle all of my DNS and nameserver setup. It is non-IONOS nameservers and DNS management
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