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Search results

  1. Frank.P

    Resolved How to create www subdomain?

    Yes, go to DNS seeting and create CNAME record. By default the subdomain www will create, if not go to dns setting and click on restore, before submit click the checkbox create www.
  2. Frank.P

    Issue Failed to train sa for mailname

    Panel Error: ERR [1] PHP Warning: imap_open(): Couldn't open stream {127.0.0.1:143}Inbox\Spam; File: C:\Program Files (x86)\Parallels\Plesk\admin\plib\Spamassassin\adapter\Imap.php, Line: 36 ERR [panel] Failed to train sa for mailname [email protected] : Failed to connect to imap server. ...
  3. Frank.P

    Issue Error Events Statistics

    Always list the same error in all domains: Can't rename file C:\Inetpub\vhosts\mydomain.com\logs\iis\W3SVC19\u_ex1611.log to C:\Inetpub\vhosts\mydomain.com\logs\iis\W3SVC19\u_ex1611.log.rotated Execute file name: C:\Program Files (x86)\Parallels\Plesk\admin\bin\statistics_collector.exe
  4. Frank.P

    Resolved [PPP-26655] [PPP-26740] After upgrade Backup not work

    1. Delete all files in : - %plesk_dir%\PMM\tmp - %plesk_dir%\PMM\sessions - %plesk_dir%\PMM\rsessions - %plesk_dir%\PMM\msessions - %plesk_dir%\PMM\logs 2. Create a text file with that text : Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\PLESK\PSA...
  5. Frank.P

    Resolved [PPP-26655] [PPP-26740] After upgrade Backup not work

    Now I think work, but in details > label "Current Operation" always is empty.
  6. Frank.P

    Resolved Plesk Onyx creates website folders with wrong permissions on windows

    How to add write/modify permissions for IIS application pool user to httpdocs folder? https://kb.plesk.com/en/119519 How to customize permissions for plesk users by "Disk Security" https://kb.plesk.com/en/119519
  7. Frank.P

    Resolved No webmail available (MailEnable)

    That happend always in Plesk 17 when enable or change SSL. You can FIX like you or go to IIS > mewebmail edit bidding and add your domain to the list
  8. Frank.P

    Resolved [PPP-26655] [PPP-26740] After upgrade Backup not work

    When I click on OK never end. From upgrade from 12.5 to 17 still happens. What can I do?
  9. Frank.P

    Resolved MySql Setting

    I found the real path : https://kb.plesk.com/en/6648 C:\Program Files (x86)\Parallels\Plesk\Databases\MySQL\data\my.ini , the other path C:\Program Files (x86)\Parallels\Plesk\MySQL\Data\my.ini is PleskMySql. Now Work
  10. Frank.P

    Resolved MySql Setting

    I want to change defaults settings max_connections=500 interactive_timeout=15 wait_timeout=15 max_connections=500 I open C:\Program Files (x86)\Parallels\Plesk\MySQL\Data\my.ini and save with new setting Then restart mysql and noy apply the new setting. Why?
  11. Frank.P

    Issue Spamassassin RDNS_NONE false positive

    X-Spam-Report: * 2.4 RDNS_NONE Delivered to internal network by a host with no rDNS How can I disable this rule ? Spamassassin support said create this line into C:\Program Files (x86)\Parallels\Plesk\Additional\SpamAssassin\etc\mail\spamassassin\local.cf file score RDNS_NONE 0 But if I...
  12. Frank.P

    [FIX] Mailenable connect and send but not list

    The problem was MailEnable Setup. I check the box backup setting before upgrade and the setup block or something like that. I reboot system and restart computer and still happen the same. I reset all permisions of files and forlder and still not work. I reset user ME_ADMIN and ME_USER and still...
  13. Frank.P

    [FIX] Mailenable connect and send but not list

    Webmail work fine. When I try to setup in outlook or mobile not work. The app said: connect with server and port , but not list folders or mails. Plesk: 12.5.30 Version: 27 Whit last version all work. What can I do? No error or number appear. I turn off plesk firewall and windows firewall...
  14. Frank.P

    PHP7 ext dotnet not load

    http://mypanel:8880/admin/php-handler/modules/id/fastcgi-7.0 The following extensions are enabled: com_dotnet odbc But when run phpinfo(); not load. In Configure Command show --enable-com-dotnet=shared , bat module not show.
  15. Frank.P

    Bug: Events ParallelsHealthMonitor

    Thanks, but not. This event appear sometimes only. The problem is some string format of date-time db. In that same the number date is: 1454524617 (03/02/2016 18:36:57) , but sytem convert to this: 00:00:00.0479633
  16. Frank.P

    Bug: Events ParallelsHealthMonitor

    Parallels.Diagnostics.RRD.RrdStorageProvider - <log4net.Error>Exception during StringFormat: Incorrect string format. <format>Update to database {0} has failed [{2:HH:mm:ss:ffff}]. {1}</format><args>{memory.rrd, Parallels.Diagnostics.RRD.RrdException: Failed to update RRD database "C:\Program...
  17. Frank.P

    TLS 1.2 Doesn't Work for Websites but works for Plesk Panel 12

    Try only disabled TLS 1.2 using IISCrypto , restart system and check. If that work you can confirm the encryption is the problem, if not work this isn't the problem. If problem is the encryption click on default or change/update your certificate
  18. Frank.P

    TLS 1.2 Doesn't Work for Websites but works for Plesk Panel 12

    I use this software : https://www.nartac.com/Products/IISCrypto http://www.bauer-power.net/2014/06/how-to-enabled-tls-11-and-tls-12-in.html#.Vnae6LbhBko If any guest not connect need to update the browsers. My OS is Windows XP and a lot of website with https not show, I update to last version...
  19. Frank.P

    [FIX] Backup account id=0

    Thanks abdi. I use this steps: cd %plesk_dir%\MySQL\Bin mysql.exe -uadmin -P8306 -p<THE ADMINISTRATOR PASSWORD> use psa; SELECT concat(mail.mail_name,'@',domains.name) FROM mail INNER JOIN domains ON mail.dom_id=domains.id WHERE mail.account_id=0 The MSDOS return the emails with empty...
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