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Ok I will

it was activation code not license number and it is correspond with the product, as i mentioned after initialization part, i can activate smoothly

Hi when i install a new plesk instance and trying to activate with new license, i get this error: the activation code is not valid. funny thing is, when i chose trial and then activate it works fine. Noam

yes!!! this worked, thanks IgorG

Hi I am using plesk 18 on centos 7.4 8 ram 8 cpu when i try to create file or directory on a subdomain with the file manager i get these errors: Internal error: {"redirect":"\/","status":"success","statusMessages":[]} and: Cannot read property 'replace' of undefined cloudn't find anything on...

any updates?

ok, that might be it regarding timeout settings, paste this inside "apache & Nginx settings": Additional directives for HTTP, <IfModule mod_fcgid.c> FcgidIOTimeout 300 </IfModule> also raise the value in php settings of max execution time to 320

can you give further details? do you mean that the database remains in the old subscription?

are you sure you removed NGINX? this article relates to the problem: http://gestyy.com/w6wmow But i wonder if it will solve your problem, because it seems that the website is hanging from code side... is it wordpress?

which errors? did you check ram issue with 'dmesg'? did you disabled swap?

@custer please notice

can you write plesk version and WP version?

I think you have a few things mixed out... do you mean that you try this from WordPress toolkit? and not from wordpress itself? according to this: WordPress plugin installation/update failed on Plesk server: An unexpected error occurred your php version is lower then 5.6... check it out

ok, go ahead and remove it from tools & settings > updates (under plesk section)

how did you disabled it? you probably have only stopped the service but NGINX still is the port 80 listener... you need plesk to change port 80 to apache. it should be done through: "Webserver Configurations Troubleshooter" or updates.

thats why i thought you should look at dmesg for "out of memory..." or "killed proccess..." messages, i would remove swap and move server to apache only. in my hosting environment all shared server doesn't have nginx...

Have you tried Postfix? I mean, remove mailman and use only Postfix from plesk GUI or SSH

I would try what AusWeb wrote, but also it is recommended not to use swap. have you tried to remove NGINX?

Hi this might be a RAM error, please check with dmesg command for it. also consider removal of NGINX as a walk around. Noam

BTW you should look for it in tools&setings