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I have experienced this with Plesk 12.0 and now also with 12.5, so I thought maybe I should report this. When I use the Security Check tool for Wordpress and I put the checkbox on "Security keys" and click on "Secure", it displays an error message. Then, the website does not work anymore...

I am having the exact same problems as ebarete since a couple of days, probably since 12.0.18 Update 19 got installed. Debian 7.0 here. Backup processes are just idling and keep ftp connection open. The backup is stored on the local server, but upload fails Error: Unable to rotate dump: The...

Ok turns out the latest dotdeb packages were causing the problems... I reverted to 5.4.32 and all is fine again :)

Hello, I am running Plesk 12 on a Debian 6 squeeze server and PHP 5.4 dotdeb packages. Since a couple of days, the Horde Webmail is so slow that is has become unusable. There are problems communicating with the imap server and most of the time doing basic stuff like getting the message list or...

In the end I uninstalled the MSSQL instance and installed it via Plesk, I didn't know it was even possible. It runs now :)

Anyone? :(

Hello! Since upgrading a Debian 6 machine from Plesk 11 to Plesk 12, each morning I get an email from Plesk with the subject "Application Updates". Nothing strange until now, but the content of the email just contains this: "register_long_arrays = On". My other Plesk servers report stuff like...

I have Plesk 12 on Windows Server 2012 and SQL 2014 Express, and I am unable to add the SQL server to Plesk. It looks like it is waiting for a long time for something, then I get this error: I found this KB article: http://kb.odin.com/en/120053 but it does not help. The SQL server is in...

Lol, got it! Manually entered the code in the authenticator app and now I can login again :)

Hi there! I installed the Google Authenticator extension, and the inevitable happened: my phone died. So now I am left without access to the Plesk panel. How can I disable the authentication in the SQL database, so I can login again?

ok if you say so :)

This is the error message when I save the FTP repository settings. I added the linebreaks for better understanding. As you can see, backups are there, and even the "check0" file is there. Well, actually it's a directory for some reason. I tried active/passive and removing the file, still the...

I am running Plesk 12 on a dedicated server at OVH and am using their FTP backup service. However, Plesk seems to have trouble talking to that FTP server. When configuring it in the Plesk GUI, it returns an error because it thinks it cannot find the test file created, however in the error...

Since 12.0.18, when I go to Tools & Settings > Mail Server, I get this error message on the page: "Error: The limits on outgoing mail will not work for the subscriptions that have IP addresses from the white list. To make the limits work, remove IP addresses from the mail server's white list"...

It was an upgrade from 12.0.17, to my surprise it got upgraded automatically. I had a look at them and could not see anything suspicious, except for the panel.log which contains error such as these: Where should I send the logfiles to?

I looked at the logs and it seems the problem is linked to my APS database access being broken. If you still are interested in the log files, which address should I send them to?

Oh dear... APS is broken in 12.0.18: Internal error: ODBC error #HY000: [unixODBC][MySQL][ODBC 5.1 Driver]Access denied for user 'apsc'@'localhost' (using password: YES) Worked fine up to 12.0.17...

Since 12.0.18 I get errors in the Backup Manager, although backups seem to work fine: Unable to rotate dump: The dump rotation is failed with code '1' at /opt/psa/admin/bin/plesk_agent_manager line 1039.

I am testing Plesk 12 and have the same issue with setting up an FTP repository. The error I get says "created file not present in directory listing", however in the same error message it shows that a directory called "check0" has been created. It also shows . and .. in the directory listing...

From time to time, a customer would reach to us asking why his domain stopped working. We then noticed that DNS is no longer working for that domain. For some reason, Plesk disables that without notice. If we disable/re-enable the domain, it works again for some time. There is no evidence in the...