• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Search results

  1. G

    Issue Mail sent via SMTP but not received

    Had you checked mail queue in Plesk? Which provider has the receiver? Had you checked if your ser ver is on blocklist? For example check: https://multirbl.valli.org https://www.barracudacentral.org/lookups What is shown in maillog when you send a mail?
  2. G

    Question Trouble in showing web page

    or contact your web agency/web developer who made the pages.
  3. G

    Question Trouble in showing web page

    @Raudpats You need to debug the JS of theme and page by Developer Tools of browser, with breakpoints until you catch the broken JS script, or the web agency of your website/shop. Good luck.
  4. G

    Question Trouble in showing web page

    Some Javascript (JS) on your page breaks all! Disable JS in browser and you see the styles are shown correct, only some dynamic content like preloaded images missing.
  5. G

    Question Trouble in showing web page

    Theme (as i can see by HTML and CSS) is broken. Let it fix.
  6. G

    Question Trouble in showing web page

    @Raudpats Validate and fix your Stylesheets. https://validator.w3.org/nu/?doc=https%3A%2F%2Fbaltictrader.eu https://jigsaw.w3.org/css-validator/validator?uri=baltictrader.eu&profile=css3svg&usermedium=all&warning=1&vextwarning=
  7. G

    Issue Amavis error messages

    See https://amavis.org/INSTALL.txt for information about used external programs. https://help.ubuntu.com/community/PostfixAmavisNew
  8. G

    Question Domain is not resolvable

    1. Set in Plesk a hostname for your main domain, f.ex. srv1.keyboardcontrol.com https://support.plesk.com/hc/en-us/articles/213941265--How-to-change-or-get-the-server-hostname-on-the-Plesk-server 2. Open Hetzner Robots page Log In - Hetzner Online 3. Login with you customer number 4. Go to Log...
  9. G

    Question Domain is not resolvable

    You had set the new IP for the domain at your domain hoster's control panel? Currently your domain resolves for me to 116.202.208.36 at Telekom Germany (my ISP) domain servers.
  10. G

    Issue Plesk Serven shows a red page

    I do not get such warning on https://optimistic-thompson.45-63-62-178.plesk.page with Chromium 108. Perhaps your browser blocklist is outdated. Open chrome://components/ and on all in list press "Check for Update".
  11. G

    Issue Plesk Serven shows a red page

    That is a page of your Chrome/Edge/Chromium browser, it shows that your domain/site is on a Chromium blocklist for broken SSL/insecure/malware/fraudulent websites. Please, set your server hostname to a real domain name, get a valid SSL certificate (f.ex. from Lets Encrypt) and will be fine.
  12. G

    Issue Umlauts broken in mail forwards but not in mailbox

    If the byte sequence for ß is 0xDF in mail seems to be encoded Latin-1 (ISO 8859-1). In UTF-8 it is 0xC3 0x9F In UTF-16 it is 0x00DF Sad. You could let some programs "guess" the encoding of mail body. Some programs are listed here: https://www.freedesktop.org/wiki/Software/uchardet/...
  13. G

    Issue Umlauts broken in mail forwards but not in mailbox

    Tested a redirect to T-Online account and the redirected mail had the same body as the sent, no changes. I suggest, if the mail you send is from your own web app or script on server, add charset and content-encoding to mail header. If the mail is not send by you, contact mail sender that the...
  14. G

    Issue Umlauts broken in mail forwards but not in mailbox

    In bash i tested my server, send a message by program mail with body äöüßÄÖÜẞ to a account which is redirected on my server. In this case of rudimentary MTA, a charset and encoding header is missing. The sent mail and the redirected have both the same mail body and are raw UTF-8 bytes.
  15. G

    Issue Umlauts broken in mail forwards but not in mailbox

    @ufreier Check source of email you received and the one you received after redirect. Would be interesting if that is which encoding (Quoted Printable, 8bit, 7bit or something else) and which charset (windows-1252, latin-1, utf8 or what).
  16. G

    Question Plesk DNS Security

    Upgrade your OS frist, Debian 9 has End o Life seince Juen 2022 and does not get security and other updates.
  17. G

    Resolved Undelivered Mail Returned to Sender

    @Ddungo you need to insert the IP, not the domain if you want to check PTR.
  18. G

    Resolved Undelivered Mail Returned to Sender

    What you added si a IP range/network mask. Why? A PTR has to be set for IPv4 of server hostname. I have no knowledge about your admin panel at your domain hoster. Please ask support of your domain hoster!
  19. G

    Resolved Mail Test failed

    You need to open your Domain hoster customer panel and edit domain ip and reverseDNS for the IP 81.46.243.2. https://www.acens.com/hosting/dominios/acensdns/ Please ask your domain hoster support how to do this.
  20. G

    Issue E-Mail Problem (Spam)

    @JogoVogo Move Spam to your IMAP Spam folder instead of deleting, and next morning Spamassassin can learn. SpamA needs some amount of mail to learn which mail is Spam and which Ham.
Back
Top