Search results

Hi! I'm facing an issue with DKIM authentication when forwarding emails in Plesk. When I forward an email, the "From" field is correctly modified to reflect the new sender, but the DKIM signature remains tied to the original domain. Why doesn't Plesk automatically update the DKIM signature to...

Hi! When I try to perform a backup, it doesn't complete, and I get this error: Unable to make database dump. Error: Failed to exec mssqldump.exe: Exit code: 1: A connection was successfully established with the server, but then an error occurred during the login process. (provider: Shared...

Hello, I'm trying to make a backup to a remote server and it's giving the following error: Error: Unable to validate the remote backup. It may not be restored. Error: Failed to exec pmm-ras: Exit code: 1: Unable to set backup sign certificate: Resource temporarily unavailable Warning: Unable to...

Please, verify that starting from Plesk 18.0.59, MagicSpam v2.0.24-2 stops working and gives the following error: Error communicating with Plesk API: Error communicating with Plesk API: are the packages psa-api and psa-api-rpc installed? It's likely once again some changes made by Plesk in the...

Please, verify that starting from Plesk 18.0.59, MagicSpam v2.0.24-2 stops working and gives the following error: Error communicating with Plesk API: Error communicating with Plesk API: are the packages psa-api and psa-api-rpc installed? It's likely once again some changes made by Plesk in the...

Hello, is it possible to schedule two backups weekly? How? So far, I only find a way to generate one weekly and then one daily...

I found this problem: # dpkg -l | grep plesk-backup-utilities ii plesk-backup-utilities 18.0-v.ubuntu.22.04+p18.0.59.0+t240111.1633 arm64 Plesk backup/restore backend utilities How is it possible that the backup utilities is a higher version (18.0.59) than the...

Backups are stored weekly on a remote server via SFTP. As they are very large (between 120 and 300GB), it is configured to perform them in multivolume of 1024MB.

The are Hetzner cloud servers. They worked for years until last update.

Yes, and the owner is psaadm with 0777 permissions

Since the latest version of Plesk 18.0.58 #2, I have severe issues completing backups on different ARM servers with Ubuntu 22.04 and x64 Debian 11.8. In general, the errors are of this kind, among others: Warning: Mail "xxxxx.com" Unable to back up mail messages. Error: Failed to create...

I fixed uninstalling Plesk Email Security 1.5.0-1907 and reinstall it.

I am experiencing the same error. I am using version 18.0.58 Update 1 on Ubuntu 22.04.

Yes, there are dozens of domains in that condition that magically stopped working after the update. The redirects are done through the .htaccess file RewriteEngine on RewriteCond %{HTTP:X-Forwarded-Proto} =https RewriteRule ^(.*)$ http://%{HTTP_HOST}%{REQUEST_URI} [L,R=301] RewriteCond...

Since v18.0.57 #1 wildcard domains do not work anymore. The wildcard SSL certificate is correct and up to date. Now wildcard domains are redirected to the server's IP and it directs to the default Plesk site, of course with an SSL certificate error as it does not correspond to that domain. It...

Since the update to the new version of Plesk 18.0.57, new issues with daily backups have started: Backup Task Nov 22, 2023 02:19 AM Details Warning: Mail "xxx1.com" Unable to back up domain keys. Error: Unable to find service node for web service on domain with id=3 Warning: Mail "xxx2.com"...

Same issue. After upgrade to 18.0.57 got this error when trying to going to "Domains". I'm using Ubuntu 22.04 aarch64 TypeError undefined is not an object (evaluating 'O.state') Type TypeError Message undefined is not an object (evaluating 'O.state') Stack trace...

I was able to solve it by manually deleting the contents of the directory /var/lib/psa/dumps.

These paths are on located on a physical local drive. The plesk default locations.

Hello, I am experiencing this issue when trying to perform a backup: Warning: Subscription "xxxx.com.ar" file_put_contents(/var/lib/psa/dumps/clients/clubaleman/domains/xxxx.com.ar/.discovered/backup_info_2311180437/props): Failed to open stream: No such file or directory Error: Unable to...