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When trying to migrate, I received this error: Error: Failed to generate migration list file Cause: 'ada97540-1b3b-9c44-36b8-1db9074b56b5' That is a critical error, migration was stopped. Maybe is a bug? Best regards, Horacio D. Stolovitzky This is the last part of the log...

In Plesk, Postfix force encryption on SMTP using ports 587 / 465). You must specify on SMTP setting on the client to use SSL/TLS, if not, you will receive the typical: authentication failed: encryption needed to use mechanism The best solution (but insecure) is to allow plain login on these...

Hello HHawk, Regarding your question about enable anti-spam and "Move spam to the Spam folder" for all the e-mail accounts, the solution is: mysql -uadmin -p`cat /etc/psa/.psa.shadow ` -Dpsa -Ne"SELECT CONCAT(mail_name,'@',name) FROM mail,domains WHERE dom_id=domains.id AND...

Without any notice, /var/log/maillog is not updated anymore. I tried all the steps suggested in https://kb.plesk.com/en/118350 trying to fix it, but doesn't work. This is not the first time I have a similar problems with other Plesk servers too. I'm using: - CentOS Linux 7.2.1511 - Plesk...

Hello, I'm trying to reassign a subscription and I got the following error: Reassigning Selected Subscriptions ERROR: PleskFatalException Internal error: [Account::getPassword] cannot decrypt password to be plain. Any idea? The server is OS ‪CentOS Linux 7.2.1511 (Core)‬ Plesk version...

This is a problem with a Plesk Firewall if you need to disable it. The solution is force the FTP passive mode to use a range of ports as follows: Add or create /etc/proftpd.d/passive_ports.conf Edit it, and add the following line: PassivePorts 30000 30400 In the Plesk Firewall add the...

After migrate some sites from another Plesk, I cannot access Plesk Panel Windows 12.5.30 from outside, I can access it only from the local Windows Desktop. The firewall is disabled and checked all the Plesk configurations and applied Plesk Reconfigurator. I can see that https is doesn't work...

Thank you Aleksey!

I received the following message when trying http://<source-ip>:8880/enterprise/control/agent.php error1003Wrong request

Thank you Alexey, but this is the problem. https://<source-ip>:8443 from outside is not working (the fw is turned off) but works from the desktop! Because of this I want to migrate the Plesk.

I received the following error when trying to migrate from Plesk 10.0.18 to 12.5: On the destination server I can see on the log: [INFO] START: Initiate callback from source server [INFO] Deploy and start panel migrator transfer agent at 'xxx.x.xxx.xx' [INFO] FINISH: Initiate callback from...

Igor, The server has only two IPs:one IPV4 and one IPV6!!! The only site on the server use IPV4 and the report is about IPV4. I run: [root@xxxx ~]# /usr/local/psa/admin/sbin/httpdmng --reconfigure-all [root@xxxx ~]# /usr/local/psa/admin/sbin/httpdmng --reconfigure-server And the problem...

Hello, I'm trying to upgrade from Version 12.5.29 to 12.5.30 and got the following error: Parallels Panel pre-upgrade check... WARNING: IP address registered in Plesk is invalid or broken: xx.xxx.xxx.xxx Please help! Best regards, H S

Hello, I experiencing this problem in Plesk 12.5.29: When trying to activate fail2ban it says: Error: Unable to save the settings: f2bmng failed: Job for fail2ban.service failed. See 'systemctl status fail2ban.service' and 'journalctl -xn' for details. ERROR:f2bmng:Failed to start fail2ban...

Thank you Igor, unfortunatelly this KB http://kb.odin.com/en/124295 doesn't help. Any other idea?

Hello, I just updated the Plesk to # 12.5.29 and I got the following error: PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 5575 root 20 0 1205920 34600 34348 S 100.0 1.6 9:16.66 rsyslogd The RSYSLOGD process consume 100% CPU all the time...

I installed new Plesk in new VPS with Centos 7 (Virtuozzo - former PCS) One domain is running, but when reboot the server, maillog stopped. Any ideas? Last lines of the login are: Jul 23 13:45:08 server dovecot: service=pop3, [email protected], ip=[190.X.XX.XXX]. Server shutting down...

Hello, There is a bug when trying to delete E-mail accounts in Plesk 12.1.26. It only works if I create a fake Auto-Reply text. If not, I got this error: mail_responders_control failed: mail_responders_control[31710]: No autoresponder found for mailname ([email protected])...

Same problem from Germany only at night.

After this update in various Plesk installations, I got the infamous NGINX Error 502 and cannot repair as indicated in the KBs. The only way was uninstall totally NGINX.