• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

Search results

  1. DigitalSplendid

    Issue Unable to connect with FileZilla

    @Peter Debik Once again I could access only up to digitalsplendid.host but not beyond. Also, I find it strange to access FTP. It does not work with FileZilla when I enter: Host: digitalsplendid.host Username: splendid1008 Password: xxxxxxxx It shows Error: Could not connect to server. But...
  2. DigitalSplendid

    Issue Unable to activate SSL despite A record added

    @Peter Debik With IP address as 65.0.253.2, the A record on NameCheap kept as it was. This time after installing a fresh WordPress instance, the SSL is showing activated.
  3. DigitalSplendid

    Issue Unable to activate SSL despite A record added

    @Peter Debik I have started once again from scratch. Once again when I added 65.0.253.2 as A record for domain name digitalsplendid.host, it failed to connect (nor for that matter SSL activated). Next, I went to IP Address (under tools and settings) and find two fields: IP Address and Public...
  4. DigitalSplendid

    Issue Unable to activate SSL despite A record added

    @Peter Debik Thanks once again. As of now, unable to access Plesk login page. As mentioned in the tutorial, " The new IP should not be added under Plesk > Tools & Settings > IP Addresses before applying the instructions below. Remove it if it's already added." So, I perhaps need to access...
  5. DigitalSplendid

    Issue Unable to activate SSL despite A record added

    @Peter Debik While making the above changes, I might have done something wrong. Now, unable to access Plesk login page. After typing sudo plesk login on SSH, here is the URL https://65.0.253.2/login?secret=uwyWP_SBtwApE0QOVQ-meHgtJjSo8UNi-kCCPdjbz68wdmsi ubuntu@brave-moore:~$ But the...
  6. DigitalSplendid

    Issue Unable to activate SSL despite A record added

    After opting for static IP, the new IP address is 65.0.253.2. This actually on the browser takes me to Plesk admin dashboard. Once logged in to Plesk, I see the IP address 15.207.86.22 (which I remember was the IP address or Public IP before opting for static IP option). It is intriguing how the...
  7. DigitalSplendid

    Issue Unable to connect domain name with WordPress instance on Plesk Ubuntu

    @Peter Debik Thanks for the continued support. Since hosted on AWS Lightsail using Plesk Ubuntu, opened a ticket with both. Right from the beginning I was finding it difficult to connect domain name with hosting. Since initially it was Public IP, I thought opting for static IP within...
  8. DigitalSplendid

    Issue Unable to connect domain name with WordPress instance on Plesk Ubuntu

    From my Lightsail account, installed a new instance of Plesk Hosting Stack on Ubuntu. Intend to connect domain name giftsplendid.fun with WordPress website. Updated A credentials with the domain registrar NameCheap. Yet, the proposed WordPress instance not connected with the domain name. Neither...
  9. DigitalSplendid

    Issue Unable to connect with FileZilla

    @Peter Debik What should I choose under Access to the Server over SSH. Forbidden by default.
  10. DigitalSplendid

    Issue Unable to connect with FileZilla

    @Peter Debik Thanks once again. Earlier I was using Public IP. Now, I have opted for static IP option. It appears that I need to start from scratch.
  11. DigitalSplendid

    Issue Unable to activate SSL despite A record added

    I have domain name digitalsplendid.host registered with NameCheap. Added A record as part of connecting with a WordPress instance using Lightsail Ubuntu Plesk. SSL for digitalsplendid.host not activated. Getting this message: Could not issue an SSL/TLS certificate for digitalsplendid.host...
  12. DigitalSplendid

    Issue Unable to connect with FileZilla

    Under Owner/Group, it shows rajbag2025 psaserv.
  13. DigitalSplendid

    Issue Unable to connect with FileZilla

    @Peter Debik Thanks once again. How do I know the ownership of the subscription.
  14. DigitalSplendid

    Issue Unable to connect with FileZilla

    @Peter Debik Also not sure how "Access to the server over SSH" will implicate my FileZilla access.
  15. DigitalSplendid

    Issue Unable to connect with FileZilla

    @Peter Debik Thanks for the prompt response. I could access /var/www/vhosts/digitalsplendid.host. But cannot get into files/directories within digitalsplendid.host. Is it due to permission issue that I need to correct through Flie Manager under Plesk dashboard.
  16. DigitalSplendid

    Issue Unable to connect with FileZilla

    @Peter Debik Thanks so much for the support. I could see the domain names but unable to access files. Is it due to permission issues?
  17. DigitalSplendid

    Issue Unable to connect with FileZilla

    It appears that I have been able to connect through FileZilla. However, not sure how to get hold of WordPress files.
  18. DigitalSplendid

    Issue Unable to connect with FileZilla

    Launched a Plesk Hosting Stack on Ubuntu through Amazon Lightsail. Not sure if it comes under Plesk Obsidian or Plesk Onyx. My query is regarding connecting with FTP using FileZilla. Intend to migrate a WordPress instance from AWS Lightsail WordPress (Bitnami) to Lightsail Plesk. 1 I have...
Back
Top