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As I cannot resolve this swarp issue, how can I disable that email alert?

Thanks. Any suggestion on how check what is the cause of this? How can I understand if the issue come from helpdesk or community and what script or code is causing the issue? Thank you!

I see the swarp file can be something from the operative system.

Hi, I have reduced this issue by doing some steps: - increase pm.max_children to 900 - adding in PHP settings Additional directives: pm.process_idle_timeout = 10s fastcgi_send_timeout 120s; fastcgi_read_timeout 120s; request_terminate_timeout = 300s; As soon I do this I think I start to receive...

I don't have a premium support included. I dont now steps, this issue comes randomly and it's very strange.

No, is not that... Because this error is from Plesk, I get sometimes also in other domains.

Very strange: is not the IP banned. If I open the incognito mode works, if not I get 504 time out from ngix. The strange things is when the uptime alert the website is down is down also for me. Now I was working in help desk and get 504 error page. I can load the help desk if i load an...

Now seems my IP get 504 error but if I use a different IP the website is up. In the fail2ban there is no banned IP so where the IP can be banned? On Ubuntu? What is causing 504 timeout? Really hard to get what is happening.

Peter, thanks for the explain. I don't see any bad bot visiting my subdomain that get down. Maybe can be the helpdesk code that may have an issue in the code and as the uptime bot check every minute if the website is up or down, this cause many request that is not terminated? I should find...

I have two uptime services that pings my domain. If I look into access_ssl_log I see that bots. Nothing wrong. Also... is not only the uptime that alert me the website is not reachable, if also I open from my browser the page say 504 Time out so is not the bot that is banned and the issue is...

Interesting find other user having 504 Timeout error but maybe in my case is different. This morning I had again a downtime of my helpdesk at 10:17 AM, if I check the subdomain error log /var/www/vhosts/example.com/logs/proxy_error_log as described in the guide "Website hosted at Plesk is...

Hi, someone can help me to made a sh script that check: If the subdomain give the 504 error restart PHP ? I'm unable to resolve this downtime issue and a simply restart of the PHP when down happen seems helps. I don't know how resolve if with not an automatic script help. I'm having long...

This command given on root give the following results: Checking the Plesk database using the native database server tools .. [OK] Checking the structure of the Plesk database ........................ [OK] Checking the consistency of the Plesk database ...................... [OK] Error...

When I open the domain, subdomain Logs on top I see a red message: Error: Domain ID is undefined. If I go on Log Browser I see there are many Plesk errors: Invalid controller specified (icons): 0: /opt/psa/admin/plib/vendor/plesk/zf1/library/Zend/Controller/Dispatcher/Standard.php:248...

Too early to say resolved. Website is again down :(

Downgrading the PHP version seems resolved the downtime issue but maybe the issue can be also happen because I was enable just one PHP 8.2 and not all version of the PHP 8.2. When you open the PHP settings you have not just two row with PHP 8.1 and PHP 8.2 but many other subcategory PHP...

Thank for the answer. I dont see any strange visit, just the external uptime check that I always have that check if website are up or down. I will see if the downgrade of the PHP can resolve the issue. The HelpDesk I'm using is not supporting fully yet PHP 8.2 and Wordpress maybe too... Looks...

I will downgrade PHP from 8.2 to 8.1 to see if this can resolve the issue. Maybe the only change I can remind is the upgrade of the PHP but I don't think to have done this recently, not for sure on those week where I'm facing the downtime issue. I'm unable to understand why I have this dowtime...

I never had this issue before that started some days ago and still having it. The issue is visible here: UpTime Siti Web Marco Borla - Powered by HetrixTools The subdomain helpdesk.peopleinside.it continue to go down. The issue loading the address is 504 Gateway Time-out nginx If I go on...

Remove PHP 8.0 seems cause also the downtime randoom not immediate. I need reinstall it and I am doing now after try everything to fix this randoomic downtime.