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Got it. Thanks UFHH01! And thanks again, Faris.

Faris. Thanks for your reply. I looked at my DNS template (server wide under Tools & Settings) and the client change I made is not there. However I see that all my clients DNS records now say "Warning: The DNS zone was modified. If you would like to apply DNS template changes to this zone...

I just added a C Name record for a client and after confirming the change I got another "Warning" that said this: The DNS zone was modified. If you would like to apply DNS template changes to this zone, either click the 'Apply DNS Template Changes' button on this page or choose the 'Apply the...

+1 for MagicSpam. Very easy to install. At first it wasn't catching much spam but the support team gave me some ideas on how to fine-tune the filter to catch more spam (in my case I enabled another spam list). Nice interface for checking on what the filter is doing -- what is ham / spam and that...

Just tried it using an IP address. Works. I was able to restore files I deleted. Thanks for your help Jon and Chris.

Thanks Jon. I'll give that a try.

I'm revisiting the signature / "select objects" restore issue. I've disabled signatures and created a new backup to an ftp server repository. On attempting a backup, I do not have an option to restore "select objects". If I'm understanding this correctly, with signatures disabled, I should be...

I have not been able to manage step one: create a HAM folder. From what I read this has to be in INBOX and if I create a folder in Horde it is not part of INBOX. If I try to do this via SSH I then do not see it in Horde. So I'm at a loss. Within Maildir I found a folder courierimaphieracl...

thanks UFHH01 for your reply. I'll look into the tasks finished with errors.

I have about 2GB in old log files in folder usr/local/psa/PMM/logs that I would like to delete. In particular migration.log files from 2013. This article http://kb.odin.com/en/113748 says I should first see that no tasks are running and then can delete files from the sessions/, rsessions/ and...

Thanks Ashley. I did find the folder. However I got an error when running the command. Igor?? I assume I run this when in the spam folder, not the directory above... .Spam]# for message in * ; do /usr/local/psa/admin/sbin/spammng --bayes [email protected] --spam=$message ...

Even if you were to create a path to HAM mail on every mailbox, you'd then have to instruct your clients to move mail to that mailbox instead of leaving it in their inbox. That could work but would mean before they delete HAM they instead would move it to the HAM folder. Seems that if you enable...

Thanks for the super fast reply, Sergey.

I am trying to submit a per-incident support request to Parallels and I cannot submit the form without answering this question: What objects were you working with when the issue appeared The form states a list will appear when you start typing. Which it doesn't. I'm wondering what might be ANY...

Thank you UFHH01. That's very helpful. The log shows "PASS during call 'drweb' handler" so it seems drweb is running just fine.

Thank you. I contacted support and they provided a new license key for Dr.Web. I'm not getting that error message but I also don't think Dr.Web is running. I tried looking at the log file but there is nothing in the folder where the log file should reside. I don't see a log file in /var/drweb/...

I'm getting an error from Cron Daemon that reads: /etc/cron.daily/drweb-update: ERROR: Dr.Web Updater: Key is wrong or has been blocked ! My dr.web key in Plesk shows an expiration of January 27,2015. How to resolve this?

Turns out the cronjob ran but failed because a password was needed. I had accidentally overwritten the folder that contained SSH keys. Once that was fixed the rsync backup completted.

I set a cronjob to run daily at 2:10am. It shows that it ran in the cron log file. However, it doesn't actually run. From the log: Nov 20 02:10:01 my-hosting CROND[30311]: (root) CMD (/root/rsyncnet.sh) Yet from a command line I can run it without a problem. I set up the cron using SSH (as...

Not sure why Plesk no longer has a spam training tab within the panel. That was helpful. How is it done now? From what I see you need to create a spam folder and a ham folder. According to Spamassasin you need to train 200 ham and 200 spam before it will work well. And it seems the only way to...