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Search results

  1. D

    Issue Logration not working especially access_log.processed

    Plesk Obsidian Version 18.0.27 I noticed, that the logration is not working for logs of domains and havent found a solution. especially access_log.processed are more then 1GB: [root@server logs]# ls -lh access_* error_log -rw-r--r-- 2 root root 177 May 14 10:04 access_log -rw-r--r-- 2 root...
  2. D

    Forwarded to devs fail2ban log directory will not be updated

    i used the migration tool over Plesk GUI. ok, i have now found the settings via GUI. thanks
  3. D

    Forwarded to devs fail2ban log directory will not be updated

    TITLE: fail2ban log directory will not be updated PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Obsidian 18.0.18 PROBLEM DESCRIPTION: Changing the www directory for users, dont update the fail2ban config for these directories STEPS TO REPRODUCE: Changing plesk user home directory to...
  4. D

    Resolved User can exceed storage limit with error_log?

    Yes, but if a website have a syntax error in php file for example, and this website have thousand of visitors per days, so this error-file can break down the server if it fill up the hdd with this files...
  5. D

    Question awstats not default enabled

    the awstats for accounts is per default disabled, so user must explicit enable it in plesk to use it. Is there an option to enable for all users, without user must intervention for using awstats
  6. D

    Question Plesk URL without http -> to https://plesk-url

    Hello, opening the Plesk URL without http shows a default page instead redirecting to https://plesk-url where can i configure it?
  7. D

    Resolved User can exceed storage limit with error_log?

    installed: centos 7.6 with quota enabled, user can exceed storage with error_log file: statistic shows: Disk space: 9489% 18978.2 MB used of 200 MB How is it possible? cat /etc/fstab -- proc /proc proc defaults 0 0 devpts /dev/pts devpts gid=5,mode=620 0 0 tmpfs /dev/shm tmpfs defaults 0 0...
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    Question What is the use of /home/system folder (clone?)

    The domain user data are stored at /home/domain.com now i see the exactly same data are stored in /home/system/domain.com I can not see a symlink?, so i also tried to delete /home/domain.com/logs/error_log but then in system folder the file its not deleted, and only delete from...
  9. D

    Forwarded to devs "Hide buttons for extra services " not working

    TITLE: "Hide buttons for extra services " not working PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk 18.0.18 PROBLEM DESCRIPTION: Disabling Plesk->Tools&Setttings->Interface Managment Hide buttons for extra services not working STEPS TO REPRODUCE: Login as customer ACTUAL RESULT: extra...
  10. D

    Issue Postfix - email forwarding -> Error

    yes i read the topic too and did already "plesk repair mail" without improvement :(
  11. D

    Issue Postfix - email forwarding -> Error

    Hello, we using the default postfix config and the forwarding of email dont work. maillog: --- Sep 4 17:19:18 server postfix-local[3123163]: Unable to forward original message. sendmail status: 255 │ Sep 4 17:19:18...
  12. D

    Issue Lets Encrypt c[s] is undefined

    yes the domains are accessible (not localdomains etc.)
  13. D

    Issue Lets Encrypt c[s] is undefined

    no, its disabled: Web application firewall mode: Off In Logfiles: Domain validation failed for www.XYZ.com: Failed to retrieve authorization for 'www.XYZ.com' [2019-09-03 09:55:01.289] ERR [panel] Task is not responding: id=426, pid=958012, type=ext-advisor-letsencrypt [2019-09-03...
  14. D

    Issue Lets Encrypt c[s] is undefined

    In 80% cases of generating lets encrypt certificates for domains i get this error: ---- Something went wrong. c is undefined ---- so cert can not be generated.. A log file under /usr/local/psa/admin/logs/panel.log doesnt exists
  15. D

    Resolved The component perl is not installed on the destination server.

    While migrating from cpanel to plesk, some user migration shows this error: ---- The component perl is not installed on the destination server. It will be unavailable for the following domains" Install that component on the destination server or make sure that none of these domains actually need...
  16. D

    Question [Migration] Sync Subscriptions pass with customer pass

    After migration cpanel users to plesk, a login to ftp with old cpanel login credentials is possible, but not into plesk panel, because "Subscriptions" password and "customer" password are different? How can i sync subscriptions/ftp password to plesk customer password? Otherwise i must reset the...
  17. D

    Plesk Migrator: Hosting Plans are not migrated

    this means, plesk can not auto assign the packages from cpanel and i must them manually assign for every plesk accounts?
  18. D

    Plesk Migrator: Hosting Plans are not migrated

    Are you mean about Migration from cPanel to Plesk or Plesk to Plesk? Because cPanel have: "Packages" with defined Space, Traffic etc where [Plesk] Hosting Plan = [cPanel] Package So one cPanel Account have a assigned Package. But Plesk have: - Subscriptions - Service Plans (Hosting Plans)...
  19. D

    Forwarded to devs Plesk Migrator: 'list' object has no attribute 'iteritems

    TITLE: Plesk Migrator: 'list' object has no attribute 'iteritems PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk Obsidian 18.0.17 PROBLEM DESCRIPTION: Trying to migrate from cpanel server "by hosting plans" comes with error. STEPS TO REPRODUCE: Plesk->Migration->Migrate by hosting...
  20. D

    Question Where is the global httpd config?

    I want to set "AllowOverride" for all vhosts in the http configuration file, but where can i implement this? I tried here: /etc/httpd/conf/plesk.conf.d/server.conf says: #DO NOT MODIFY THIS FILE BECAUSE IT WAS GENERATED AUTOMATICALLY, #SO ALL YOUR CHANGES WILL BE LOST THE NEXT TIME THE FILE...
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