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That's not fair, I already paid for the license subscription, you should review the agreements with resellers who tarnish your image negatively.

Hi Peter, Yes, I did that (and that backup exists), but from what I understand, Plesk told OVH, that it would have to be a backup server image to be able to fix the problem now.

Hi Peter, My license is obtained via (OVHcloud), and I can't open a ticket with the license I have, the support is via Ovh with Plesk, and the answer I got was this, I don't have an Ovh ticket number with Plesk. They (OVH) were very nasty to me and didn't give me a viable solution, apart from...

This is what Plesk said via OVH Support: "All issues are coming from the fact that there is a mix of MariaDB packages. MariaDB-Server is 10.4 version, while MariaDB-Client and libraries are from 10.5: # rpm -qa | grep -i maria MariaDB-server-10.4.32-1.el8.x86_64...

Yes, through OVH, but they only answered about the MariaDB problem and basically didn't offer a solution.

We completely uninstall Imunify360 from the extensions. Especially because it doesn't work without a key, and we don't have a key. In addition, we have the free version active in the extensions and it works.

OVH doesn't want to help, and neither does Plesk support. I don't know what to do about this problem.

OVH doesn't want to help, and Plesk support says the only solution is to force the update, but it requires a system backup because it can corrupt everything, and I don't even know how to make a full system (server) backup. Honestly, I followed the official guide and stayed with the server in...

I still have this problem that is annoying, until today I have not been able to solve it. OVH doesn't want to help, and neither does Plesk support.

I fix in last days, basically, I uninstalled the extension and restarted the server, I don't know if installing it again the problem comes back, but since I don't use it, I don't care.

Hi, After doing a log cleaning today on some websites and server, I started to have this error that I don't know the reason for, I can't solve it.

I don't think that's it, and I can't create a ticket, because my license is purchased on OVHcloud. I've tried running more commands and tests and seen more errors like this

Hi all, I had a problem on one of my sites, and I'm trying to restore the backup, but I can't, I always get this error message, I don't know what to do.

I saw this answer today, I don't know if I can trust these commands to update: https://support.plesk.com/hc/en-us/articles/12388091703703--How-to-upgrade-MySQL-5-5-to-5-6-5-7-or-MariaDB-5-5-to-10-x-on-Linux-?page=2#comments I think it's valid from 10.4 to 10.5 as well, is it safe to run those...

Hi Peter, I understand, but wouldn't there be a way to remove this notification?, it's just that if it's the same IP, I don't think it should exist. Thank you

Hi all, I am always receiving this notification if I close the browser, reopen the browser and enter the panel, it can only be an error, I would like to stop receiving the notification, I have already checked and the ip and user is the same. "Warning: Another user with the same username...

Yes, I disabled it and turned it on with no problems.

I attach here this screenshot, since the 18th when I have the problems that no longer work.

Hi all, Since I had problems with the MariaDB update, where I had to repair the plesk panel installation, I have now noticed that backups are no longer being done every day according to schedule. In the settings area I don't see any errors, and even the reconfirmation of the schedule...