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Yes this all worked fine. NOW this is resolved! Thanks again.

Many thanks... I will proceed and see what happens! :)

Hi, I have a Plesk Onyx 17.5.3 Server using Plesk 10 license with a 30 Domain limit - I believe this is the Web Pro edition. I wanted to upgrade to the 100 Domain version but have been told by my host (OVH) that this is no longer possible - I need to upgrade instead to Web Host, which now...

I also have this issue on one (of many) plesk servers. The server is running CentOS 5 so will be gone soon, but I thought I would add my tuppence worth. The FTP space it backs up to is fine (all the other Plesk servers manage to back up to the same FTP space), most of the backups on the box work...

Hi, With Plesk Onyx - When I back up a subscription I have the option to back up to "Server storage in /var/lib/psa/dumps" as opposed to FTP storage. I want to restore from that backup to another subscription. Is that possible? it seems there are no options within either the server backup or...

Hi, I recently upgraded a Plesk server to Onyx and SRS is causing us huge mail problems. How can I disable SRS? (for an immediate fix whilst I work out how to implement SRS without causing us all these problems!) Thanks, Greg.

Time has been very limited for me but I thought I'd report back that I appear to have fixed this problem... "A further update on this... an end-user reported that they couldn't send emails from their webmail client. I logged in and tried to send an email - I received this error - SMTP Error...

Any thoughts anybody? will postgrey and the plesk greylisting play together or should I switch the plesk greylisting off first?! Thanks.

Thanks again abdi. I did actually continue with this yesterday, found the --help parameter, and also the --show-whitelist parameter... /usr/local/psa/admin/sbin/mailmng-outgoing --show-whitelist drweb popuser postfix psaadm root <my ssh users removed> ...which I thought was interesting...

Hi Abdi, Thanks for the response. Yes that has worked. I've whitelisted 1 user on 4 x servers and now that user can send email on each of them again. I've also tested the webmail user that was having issues and whilst he couldn't send email initially he could after a few tries. Switching...

Hi UFHH01, Thanks for the detailed explanation. My first question in this post was "Could somebody please confirm whether greylisting looks at just hostnames or IP addresses as well?" and you have just confirmed that it does indeed use IP addresses, so that does explain (most of) the issues I'm...

The server settings are are follows - /usr/local/psa/bin/grey_listing --info-server Grey listing configuration. Grey listing checking enabled Grey interval 5 minutes Expire interval 51840 minutes Penalty interval 2 minutes Penalty disabled Personal grey listing configuration allowed...

Hi UFHH01, Thanks for the response. This is very well timed as we are at this time looking at another related issue. We have whitelisted *.outbound.protection.outlook.com but this email is being rejected time after time - Dec 1 15:59:26 postfix/smtpd[6287]: 5468F114012B: milter-reject: DATA...

Any thoughts on this? I'm stuck between a rock and a hard place here. At present nobody on our servers can received email from Ebay - it's only a matter of time before somebody notices and complains. But if I switch greylisting off then all the users will return to a barrage of spam, which I'm...

Just to clarify something in case it helps... non-SU users aren't allowed to send email but root can send emails without any issues.

Thanks for the suggestion but sadly no, nobody has exceeded their subscription. The issue (I guess) is that these SSH accounts do not actually belong to a subscription, so I presume it won't show up within the stats anywhere. I guess this is what the "allow scripts and users to use sendmail" tag...

I gave it a try. It ran through and reported no problems - /usr/local/psa/admin/bin/mchk ==> Checking for: mailsrv_conf_init... ok ==> Checking for: mail_handlers_init... ok ==> Checking for: mailsrv_entities_dump... ok ==> Checking for: mail_admin_aliases... ok ==> Checking for...

Hi Igor. Thanks for the response. All our servers are at the latest Plesk version, and yum/Plesk updates are applied daily as required so everything is fully patched. Would it help to run mchk anyway?

Thank you for answering my thread. I apologise - I was looking at the wrong product. Before I spend this money could you confirm that this money will be refunded if it turns out that the greylisting within plesk doesn't actually work? (From the "buy support" page - If the incident you submit...

Bump. I've had to switch outgoing mail control off as it doesn't seem to work :(