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Search results

  1. Yaroslav_T

    Issue upstream timed out (110: Connection timed out) while reading response header from upstream

    Hi! In the current implementation, you can't disable Apache at all on the server level. However, you can do it for a single domain or service plan: https://support.plesk.com/hc/en-us/articles/213924385 The timeouts above are to be added in Plesk > Domains > example.com > Apache & nginx settings...
  2. Yaroslav_T

    Question Client Plesk Login with Their Domain Name

    Hello @FutureX Since port 8443 is another service, the SSL warning is expected when you use a customer's domain name. When accessing https://clientdomainname.com:8443 the browser uses the hostname's certificate and sees the mismatch. So you have 3 options here: Use https://servername.com:8443...
  3. Yaroslav_T

    Issue recovering wordpress from a server backup

    Hello @mudassar You can find the WP database name in Plesk > WP Toolkit > your instance name (e.g. example.com) > Database. The other option is to go to Plesk > Domains > your website > Databases and find there a database of the instance. By default, it is named like wp_***.
  4. Yaroslav_T

    Issue Plesk shows default index page after loading correct page, admin page working

    Hello @Kyuhunter Since there was a migration, I would suggest checking the DNS settings of the domain. It may be that the domain resolves to the different IPs. You may use DNS Checker - DNS Check Propagation Tool for that if you like.
  5. Yaroslav_T

    Issue Error during update

    Hi @Bence98, Seems that the reinstallation of SpamAssassin didn't help you. Most likely the packages are not configured now. You can check it by running: dpkg -l | grep spamassassin dpkg -l | grep sa-compile The packages will be marked either with iU or iF flags. There can be 2 different...
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