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  1. SibProgrammer

    please help with SOAP request

    This problem often occurs then namespace is wrong. As I can see in your first post, you're trying to use web services facade v.4.0.0, but I give the example of call to web services facade v.3.2.0. Both of these web services facades are supported by SB 4.0.0. Different facades have different...
  2. SibProgrammer

    please help with SOAP request

    Looks like problem with a transport. You can use PHP code samples as described in the Integration guide - http://download1.swsoft.com/Sitebuilder/4.0.0/doc/admin/en_US/sitebuilder-4.0-dev-guide/index.htm If you try to perform requests manually, you must use POST method and don't forget to...
  3. SibProgrammer

    Promotional footers

    There was the problem here. The patch for 4.0.0 is available, so you can contact the support. Also you can use workaround and turn 'Allow resellers to append to your promotional footers' option on in the plan.
  4. SibProgrammer

    transparent Logo upload

    I think that the problem with your image. I uploaded the transparent logo without any problems. You can see it here: http://sitebuilder4.demo.swsoft.com/sites/aa/aacd70ba8973eac77ed789e56d4a9210/__preview/index.php
  5. SibProgrammer

    transparent Logo upload

    Can't confirm your problem. I have upload transparent gif-images without any problems. "new logo isn´t in the logo window" that does it mean? That is the version of your SB? Can you reproduce the problem on the demo server -...
  6. SibProgrammer

    Trouble Publishing from SiteBuilder

    FTP is preferred method of publication. If you have installed Plesk, the FTP server also must be already installed. To integrate SB and Plesk you can use Sitebuilder Administration Module for Plesk (doc here...
  7. SibProgrammer

    new login for editing

    Again, there are no such features in the SB 3.0, that you have described. They all were in the SB 2.x :) As for problems with login under Site owner is hard to me to guess why it's work in the other way. So I recommend you to post your problem to support...
  8. SibProgrammer

    naming sites

    There is no such feature in the SB 3.0, it was only in the SB 2.x version. Such feature also not supported in the SB 4.0. But there are some plans to return this feature in the future version.
  9. SibProgrammer

    Memory allocation error

    This is a php.ini setting. If you use SB 4, try to change memory_limit setting in the /usr/local/sitebuilder/etc/php.ini file.
  10. SibProgrammer

    resellers (not hosts)

    Try to create site under reseller. You'll see that the host is available in the publications settings. List of hosts that is available for the user consists of plan's hosts and own hosts.
  11. SibProgrammer

    new login for editing

    I see across your last topics that you are talking about "Sitebuilder 3.0 lost features". But it's incorrect, cause really you are talking about 2.x. This may confuse other forum readers. Site owners (users with such role) are redirected to Wizard after log in. Simply try this.
  12. SibProgrammer

    resellers (not hosts)

    All is ok. This is a feature also know as the 'soft limits'. You have a license that allows you to create one host. You can create plans with this limit and assign them to the resellers. But you have created the host under admin user, so the limit is reached. And nobody can create more hosts and...
  13. SibProgrammer

    Auto Setup

    I think you are talking about Plesk, Sitebuilder Module and Sitebuilder, right? Sitebuilder Module creates a new plan for every new account. This problem must be fixed in the upcoming release.
  14. SibProgrammer

    sitebuilder internal error

    Again, can you provide the output of phpinfo() function? Here is the problem. PHP 5.2.1 is supplied with SB 4.0.0.
  15. SibProgrammer

    sitebuilder internal error

    What is the version of Sitebuilder? And can you provide the output of phpinfo() function? Shell command: echo "<?php phpinfo();" > /usr/local/sitebuilder/htdocs/phpinfo.php
  16. SibProgrammer

    Newbie on Sitebuilder, need some answers

    Localhost is also the host :) Think about hosts in terms of location. How many locations do you have for publication? Localhost and another server? Two locations, right? Really, I don't know how to fix this problem, cause the problem is in the SBM. Please contact support, may be there is any...
  17. SibProgrammer

    Newbie on Sitebuilder, need some answers

    I higly not recommend to use Xcopy publication, cause it's insecure (you must add write permissions for all directories there you plan to publish). Use FTP publication even for local publication. Trial plan is the same as normal plan, but also used for guest users to allow the anonymous sites...
  18. SibProgrammer

    Urgent upgrade license Issue

    Ok, I think that it's better for you to contact support.
  19. SibProgrammer

    Urgent upgrade license Issue

    First of all, this topic was about problems with sitebuilder3.so after upgrade to 4.0.0. As I can see you have SB 3.0.2. The output of http://sb7.mochahost.com/check.php says that all is ok. Where is the problem?
  20. SibProgrammer

    Templates Installed not showing up in the Wizard

    You must add templates to the plan (default trial plan for trial sites).
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