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Hello, SacAutos. The issue was confirmed (internal id is TP: 143321) - if backup time rescheduled forward than next backup is performed at last+interval time. All further backup tasks will be performed in the scheduled time (If have not been changed before the scheduled time).

Hello, thada Does selinux enforced on your server? # getenforce # ls -ld /home # ls -ld /home/httpd # ls -ld /home/httpd/vhosts # ls -ld /home/httpd/vhosts/ummtransport.com # ls -ld /home/httpd/vhosts/ummtransport.com/etc ?

what do the commands show: >nslookup ns1.mydomain.com.br <your public IP1> from outside of the instance and: >nslookup ns1.mydomain.com.br <your private IP1> from inside of the instance?

It could be normal if you made ~20 reconfiguration or hosting preferences changes (php on/off for example) for the domain since last time the configs were rotated (it's performed once a day by the DailyMaintenance script)

Run # /usr/local/psa/bin/sw-engine-pleskrun /usr/local/psa/admin/plib/DailyMaintainance/script.php and check number of the conf files again.

Plesk 11.5.30 is in the Early Adopter release state. Learn more about Panel Upgrades and Release Tiers. AFAIK it works with PP 11.0 keys and support upgrade from PP 11.0.9. http://www.parallels.com/products/plesk/new-plesk/

Is there any comparison between: domainA and domainXX from error messages vs domain1,...domain4 from the database query result? Did the utilty print some errors? If there were no errors during httpdmng --reconfigure-all execution it means the the problem is solved. But still unclear how to get...

and one more query: mysql> select d.id as dom_id, d.name, ip.id as ip_id, ip.serviceNodeId, ip.ip_address, ip.default_domain_id, ip.main from domains d left join DomainServices ds on d.id=ds.dom_id left join IpAddressesCollections ipc on ds.ipCollectionId=ipc.ipCollectionId left join...

"default_server" means that the vhost with such option is default for the IP address and can be accessed via IP address: http://XX.XX.XX.XX/ No it isn't. The "default_server" option should be specified for one vhost on IP. In your case it looks like at least two vhosts have it or vhost and...

Hello, Azurel. Looks like default domain for some IP was changed but not all domains were reconfigured. Execute: # grep default_server /var/www/vhosts/*/conf/*_nginx.conf to detect vhosts containing default_server option. Have you tried to reconfigure all vhosts using: #...

Hello Jan, There is a misleading feature description in the release notes, we will fix it as soon as possible. Corrected feature behaviour is described in the PP 11.0.9 MU#47 release KB article: http://kb.parallels.com/115976 [+] Behaviour of Event Handlers is changed. Since this microupdate...

Hello Alex, If there is any package update available mail_restore utility called at microupdate installation. The utility rewrites message_size_limit value if it's greater than the mailbox_size_limit value (as inconsistent state). But when you set message_size_limit value from then Panel the...

Please comment-out this line: [root@****************]# grep '$prevdateh=date("YmdH",$lastepoch);' /opt/ctch/ctoblogs.php //$prevdateh=date("YmdH",$lastepoch); it should help.

Hello, Hostasaurus.Com. Thanks for your report. There was an error in the Parallels Installer specific for version 3.10.1. Parallels Installer configs for version PP 10.3.1 have been changed to require version 3.11.0 or higher. So all new microupdate installations will be performed with fixed...

Hello, derde0. Did you try to apply workaround from this post - point 3.2? Could you post output of: # grep '$prevdateh=date("YmdH",$lastepoch);' /opt/ctch/ctoblogs.php

what does following command show? # dig your.domain.name.here @<Elastic IP> Have you followed the "Changing IP address" instruction from the KB article after Elastic IP attaching?

Hello, to detect is your installation of Parallels Premium Outgoing Antispam is working you can do following: 1. Send a email from mailbox hosted on your server to any mailbox served on the another mail server (gmail.com for instance) using any MUA (mail user agent) like thunderbird or...

David_Br, That's true :( The only thing I can suggest you for now: deploy an instance with AMI ID from http://kb.parallels.com/114216 in US East (Virginia) region and buy a Plesk license http://www.parallels.com/store/plesk/ or use the trial one.

Hello, You can easily workaround the problem using "Launch with EC2 Console" tab instead of "1-Click Launch". When you accept terms press "Launch with EC2 Console" button in the needed region (see the attached screenshots). After that standard AWS Console will be opened were you can select any...

If there is no records for 2012 year in the log - it's not available in the list. You can check it in the database: # mysql -uadmin -p`cat /etc/psa/.psa.shadow ` psa -e 'select MIN(date) from log_actions;' +---------------------+ | MIN(date) | +---------------------+ | 2012-12-24...