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Hi, I setup this server a few weeks ago, and at first the FTP backup was working fine, now it's not. When i open the backup manager it takes at least 2 minutes to respond and finally show the backup manager page. if i open the FTP parameters, i cannot change anything because there is no button...

Thx Igor! as usual, you're awesome!

Hi, After a migration from server A to server B (plesk 12 to plesk 12.5), suddenly, for no apparent reason, a nightmarish 403 error occurred on only one subscription. Whatever i tried , whatever i did, chown to systemuser:psacln, www-data:www-data, whatever php interpreter i chose, dead: 403. I...

I finaly found the time to investigate into this further, every incremental backup, the whole mail accounts are backed up, again, not just the few new mails as an increment. Since most of our data volume is inside mailboxes, this incremental system is almost useless. I was really counting on a...

Hey! thanks for your answer. Total database disk usage = 1 922 980 155 bytes or 1,79 GB

Hi, My daily backup weights 18GB and i was really counting on this new incremental backup system, but even if there is no addition to any object in production (except for mails), the incremental backup weights 10GB! What is the reason of this? In a day there has been a maximum of 200MB new...

Hello! Ok yes, i can see those links, but i think from now on i will just stick to the "subscriptions" page, and ignore the other two because as i said i really don't see the use for them now that i cannot find the "manage subcriptions" links on the associated domain/customer. I will not use the...

Hello, I have been using plesk since 10.0, i just switched to 12.5, and in my humble opinion, a detail needs a fix in the new interface, In the "hosting service" section in the left pane, i am used to click anywhere : customer, domains, subscription, and from there, i can locate my customer...

Hey UFHH01! Thank you for your answer I copied my courrier/imap conf files from the old server : /etc/courier-imap/imapd /etc/courier-imap/pop3d Now it works fine again.

Hi, I just changed my server's provider,and used the migration manager to retreive all my objects to my new server from plesk 12.0 to plesk 12.5 When a mail client tries to connect to any domain name without ssl/tls, i get a popup (in outlook 2016) asking for the username/password. Even if i...

Thanks this helped me, i stumbled upon this post while searching for equivalent issue but: It is stated at the beginig of the file: Is there anyway to make this permanent? i'm afraid i might lose my fix at next restart / update... Thank you

Hi, I bought from my hosting service provider a Antispam licence Thinking that it was for "Parallels Premium Outgoing Antispam", i updated the licence number in the system settings, but when i try to activate the module here is what i get : Wich means in french "the licence key is...

Did you try to reset your mysql password? Edit the /usr/share/psa-roundcube/config/db.inc.php change this line setting up a strong password : log in to phpmyadmin Select "mysql" table select "user" table locate the "roundcube" user edit the "roundcube" user in the password field put...

I dont know how, but i replied to this email a few days ago, and the message was not published, probably another joke from the ultra aggressive plesk forum spamfilter. What i did to fix my issue was to uninstall roundcube from plesk, activate horde by default in control panel...

Yeah, since this morning i am dealing with explaining my customers that: "no there is no backup", and "no i did not see it coming", and "yes i am very sorry but they will have to enter again all their custom information"... I know, and assume that this is 100% my fault, and in the meantime to...

Ok, sorry for missing that, is this feature coming sometimes? or is it purposely omitted?

Hi, Just to say that i have migrated a production environment (ppp11.5 to ppp11.5) using backup (not the migration assistant), and the roundcube users, and contacts where not transferred. I have no time right now to try to reproduce the issue, but if it can help the devs improving... well...

Hi, After a bad move, i accidently overwrite my /usr/share/psa-roundcube/config/db.inc.php With one from another server. Now roundcube does not want to connect to mysql anymore, i tried to edit this line: $rcmail_config['db_dsnw'] =...

I have the exact same problem with linux, every morning i find in my mailbox the folowing message:

Hi, i'll try to make it simple and fast to read panel address : domain[.]com server hostname : srv01 server reverse : srv01.domain[.]com server ip : ip.ip.ip.ip customer domain on dedicated ip : customer[.]com customer ip : ip2.ip2.ip2.ip2 customer ip reverse : customer[.]com...