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Im bumping this to say the exact same thing! Getting fed up of this in the IT industry, nobody wants to take responsibility when reselling their products! Just as the poster above, we have a license through OVH. OVH play stupid, Plesk Onyx play stupid. Seems like everything has to be driven...

Never mind I found a work around......

Hi, as per title. LetsEncrypt is enabled in the Service Plans -> Hosting Plans -> Additional Settings But when we go to a subscription Hosting Settings -> Security -> Tick SSL/TLS support In the drop down list the 'Lets Encrypt domain.com' does not appear in the list of certificates we can...

Updated Plesk last night Plesk Onyx: Version 17.8.11 Update #15 Situation remains the same, imagick only works with PHP 5.6 Really hope that a solution is made available so that PHP 7.0+ can work with imagick. FYI I disabled all the extensions (except mysqli) in PHP 7.0/7.1 and the issue...

Finally its working, but as per usual we have to use ancient PHP version 5.6 ............. So for this case a working scenario is as follows OS: ‪Microsoft Windows Server 2016‬ Plesk Onyx: Version 17.5.3 Update #54 Files ImageMagick-6.9.3-7-vc11-x86.zip php_imagick-3.4.3-5.6-nts-vc11-x86.zip...

This is proving to be extremely frustrating! The imagick extension was loading properly (php.info showed this). But it was not functioning properly (WordPress), so after another two hours of troubleshooting (with no positive result) I reverted all changes to a 'working state' and now the...

Hi Igor, thanks for posting those instructions, I have managed to install the Imagick extension however the instructions need ammending as there are several facets missing! Here we have to select from two different versions for each architecture (x86, x64) that are all 6.9.3-x, but they are...

Igor, do you receive a 404 page to the article ?? support.plesk.com/hc/en-us/articles/213949885 ** edit ** from here support.zendesk.com/hc/en-us/articles/216954207-Forwarding-your-incoming-support-email-to-Zendesk-using-Outlook-Exchange Looks like this is not an 'authorization issue'...

Hi Igor, I dont have access to that resource, thats why I could never find it! ** edit ** Ignore im stupid! ** edit2 ** Not so stupid! The link is this Plesk Help Center and I am being asked for login credentials to view it ** edit3 ** oops 404 You're not authorized to access this page...

Hi, have spent several hours following instructions for other Windows based solutions for using php i.e. WAMP, on how to install imagemagick but have not made any real head way. These are the 'clearest' instructions I have found so far How to install ImageMagick and imagick on Windows server...

Hmmmm, so this is deemed normal ..........................................

Hi, let me create a very simple case scenario. A Plesk system admin creates....... Service Plans --> Reseller Plans --> Create 'Test Reseller' with only 100MB disk space, 'Overuse is not allowed' and 'Overselling is not allowed' and designate an IP (all other values are default) Resellers...

Hi IgorG, I 'would have thought' because is that not how most things work in a hierarchical system I.e. different levels of administrative access for each hierarchical layer? As an admin would have thought that we would have control to stop a lower level admin from doing some things, in the...

Hi, would have thought this is a basic requirement but I have not found a way to implement this. Could someone please advise how we can prohibit reseller from editing/creating service plans. Plesk Onyx Version 17.5.3 Update #53 Thanks

So, as we end the year 2017, as Windows users we are still waiting for 2048 DKIM support. Really pathertic .........................

Arggggh..... Just refreshed Tools & Settings --> Plesk Components And everything is back to normal ........

Hi, since one of the updates (Onyx 17.5.3 Update#6) we can no longer change mailbox passwords from the Plesk Onyx interface. This is the message "MT:084196a0f94e01b30089de99886866d3 MG:f0bb16edbc6ee1f9c60d319175de865c Unable to update the mail account properties:Unable update mailbox: Mailbox...

This can happen also if your 1/ port 9998 is blocked/not running 2/ the smartermail service is not working/active 3/ The credentials you are entering are incorrect This is of course for versions earlier than 15

OK, just posting back so the info is available in the forums, our issue was due to an issue that seems to be only effecting Windows based systems, Wordpress and when using PHP versions higher than 5.3. Basically I wouldnt have found this issue myself as I was being thrown due to the fact...

Hi IgorG, thanks for your post and guidance, sorry we were not aware that we can request direct assitance from Plesk without purchasing a ticket so apologies for the min-information I posted in this thread. Will go check the link and post back my experiences. Thanks! :)