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Search results

  1. Alexey Baturin

    Issue error create database for site WordPress Toolkit

    I have not managed to reproduce the issue on my local testing environment. The following details may be useful to understand the root cause: 1. OS name and version of Plesk server. 2. OS name and version of remote database server. 3. Plesk version. 4. WordPress Toolkit version. 5. PHP version...
  2. Alexey Baturin

    Issue Help please! My website is not working

    The first screenshot is about DNS misconfiguration: domain name is not linked to a site. You have to check that the domain name points to the Plesk server at domain name registrar.
  3. Alexey Baturin

    Issue Wordpress Toolkit Cache errors

    According to the provided error messages, it seems there is some incompatibility between WordPress Toolkit and "levelup-core" plugin. Do you know anything additional about the plugin: where to take it from, how was it installed to WordPress site, are there any customizations in WordPress site...
  4. Alexey Baturin

    Issue WordPress Toolkit - Maintenance Mode Issues

    Could you please provide us with more details: Which plugins (names, versions) cause WordPress site to get stuck in maintenance mode? Do you need to do anything manually to get out of maintenance mode, or it happens automatically after update? How much time it takes to update the plugins? Which...
  5. Alexey Baturin

    Question Security hardening and backups

    Actually it depends on Duplicator plugin implementation. I don't think these security restrictions should cause any issues, but who knows. The only way to know is to install the plugin and actually try backup/restore/move.
  6. Alexey Baturin

    I can't change a password for the admin dashboard

    Are there any errors in Plesk logs? Could you also check response to HTTP request sent when you submit the form at "Network" tab of developer console in your browser?
  7. Alexey Baturin

    Resolved WordPress Toolkit - Different wp-content path

    I've reported an issue: EXTWPTOOLK-8851. Thanks for the workaround!
  8. Alexey Baturin

    Resolved What IPs to exclude ?

    Screenshots are generated with shots.plesk.com service. Unfortunately, IP address of the service is dynamic and there is no specific IP address to exclude in firewall settings. I've created an issue EXTWPTOOLK-8850. Unfortunately I doubt it could be resolved soon.
  9. Alexey Baturin

    [PMT-2884] Migration Manager: Confixx --> Plesk Mail Problem

    Hello Andreas, PMT-2884 is about invalid (binary) symbols in contact data, which blocked migration. That issue was fixed in v.1.12 of Plesk Migrator (30 of June 2016). The issue with maildrop is caused by source server customization. We never seen such issue on other Confixx installations. We...
  10. Alexey Baturin

    [PMT-2884] Migration Manager: Confixx --> Plesk Mail Problem

    Hello, Thank you for your feedback. Really appreciate your detailed investigation. I've reproduced that problem on our test servers and created an issue (internal ID is PMT-2884) to handle such kind of data during migration.
  11. Alexey Baturin

    [PMT-2884] Migration Manager: Confixx --> Plesk Mail Problem

    Hello, Such configuration is not standard and is not supported by Plesk Migrator. We would be glad to try to create a custom patch or a workaround for that. We need access to your source and target servers to check how mail is stored and test the patch. If you are able to provide them, please...
  12. Alexey Baturin

    Plesk 12 to 12.5 migration failed with cause EOF during negotiation

    Please send the whole debug.log to me via private conversation here.
  13. Alexey Baturin

    Migration Manager broken in Plesk 12.5.30

    Here is a post describing how to use CLI interface of migrator: http://talk.plesk.com/threads/migration-transfer-manager-missing.335372/#post-789322
  14. Alexey Baturin

    Migration Manager broken in Plesk 12.5.30

    Now it could be configured only when using Plesk Migrator from CLI: you could specify "plesk-port" option in target and source server sections in configuration file. For example: [GLOBAL] source-type: plesk source-servers: pfu target-type: plesk [plesk] ip: 192.168.1.1 os: unix # Plesk panel...
  15. Alexey Baturin

    Cannot Migrate from Plesk Windows 10.x to 12.x

    Plesk Migrator requires Plesk API on the source server to work. Is it available by HTTP, not HTTPS, from outside, e.g. http://<source-ip>:8880/enterprise/control/agent.php ?
  16. Alexey Baturin

    Cannot Migrate from Plesk Windows 10.x to 12.x

    Source Plesk server should be available by Plesk API with HTTPS protocol from target Plesk server. Make sure that the following URL is available from the target server: https://<source-ip>:8443/enterprise/control/agent.php
  17. Alexey Baturin

    Fixed: 12.5.30 - Migration Manager Error

    What command exactly do you execute to start migration from CLI? What version of Plesk do you have on source servers?
  18. Alexey Baturin

    [SOLVED] Migration Fails to move databases with error

    rsync for mail works very fast and reliable, with practically no overhead. It allows the second sync to work super fast, to avoid downtime and lost mail messages. What do you mean by the common mail migration scripts? Also, Plesk Migrator allows to run several migration actions in parallel. For...
  19. Alexey Baturin

    [Plesk 12.5 CentOS 7] Migration fails no matter what

    Definitely agree, it is not convenient to look into log files to see what's happened. Have you replaced the string before you imported the dump (in archive file), or after on filesystem (at DUMP_D directory, usually /var/lib/psa/dumps)? Plesk adds signature to each backup...
  20. Alexey Baturin

    [SOLVED] Migration Fails to move databases with error

    It depends. If network is slow, server is fast and there are many text files, rsync compression is good. If network is fast, server is loaded and there are binary files, rsync is definitely bad. That's exactly how Plesk Migrator copies web and mail content in 12.5.
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